Malware Removal Forums

Problems with 'permissions'

blackngold86 · 2012-07-22T05:39:36+00:00

Hello out there, Tried installing DDS with no luck, after a seemingly successful download. Received the error "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." This is not MY primary computer, so I'm not sure when the problems started, but I noticed it after multiple failed updates in Windows Update and Norton AV two weeks ago. Tried McAfee to find the error and found/deleted a few trojans, thinking the problem had been found, but no such luck. Just continuously having problems with updates and installs. With using the new McAfee, I set everything to max protection and have been checking each blocked task in the logs but nothing has stuck out to me. Need some help please! Here is the Extras log. I tried to paste both OTL and Extras but it said the post contained too many characters so I will save the OTL for once I get a response(since it was the biggest). Hope that was best since it said not to reply to your o

10 min read

✨ The volunteers who helped with this thread aren't active anymore, but you can still get a personalized answer — click Ask AI below.

blackngold86

July 29, 2012, 10:16 PM UTC

Setting ICS to automatic went fine, but when starting firewall, received the error:

"Windows could not start the Windows Firewall on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 13."

Gary R Administrator

July 30, 2012, 6:15 AM UTC

The only fault showing in your event logs is ....

Error - 7/25/2012 5:41:43 PM | Computer Name = Bob-PC | Source = SecurityCenter | ID = 3
Description = The Windows Security Center Service was unable to establish event
queries with WMI to monitor third party AntiVirus, AntiSpyware and Firewall.

Which pretty much means ....

In certain conditions this may indicate a conflict between firewalls installed on this particular computer (or between the Windows Security Center Service and another software with similar functionality).

Or to put that in plain English ...... the McAfee version you have has a Firewall, and is therefore disabling Windows firewall, and will not permit it to switch on. It's also not signalling this fact to Windows Security Service, which is why WSS is bugging you about Windows Firewall not being switched on.

This is probably down to an incorrect install of McAfee or some damage to either McAfee or WMI. To fix it, try uninstalling McAfee, reboot your computer, then reinstall McAfee.

Let me know if that helps any.

blackngold86

July 30, 2012, 3:44 PM UTC

Ok! I won't have access to the program to reinstall until Friday

will the forum be closed by then?

Gary R Administrator

July 30, 2012, 3:53 PM UTC

No, there's no problem keeping this topic open till then, I'll talk to you again on Friday.

Gary R Administrator

August 4, 2012, 2:29 PM UTC

It's now Saturday ....

lack of response,

✨ Ask AI about this thread

No ads, no affiliate links — generated on request from this thread's own archived content, not written by forum staff. Never run a scan/removal tool as a self-service step if the original thread describes it being done under a helper's direct supervision, and don't include your name, email, or other personal details in a follow-up question. See our privacy page for details on how this works.