Malware Removal Forums

ADWARE.Gen

confused63 · 2012-06-18T12:17:57+00:00

Hi, I have recently noticed my new laptop being slower than usual, today when I did my daily scan with Avira antivirus it found adware.gen my antivirus is till scanning the laptop, but I didn't want to wait to get help to remove this malware, since I read on the net that it is very difficult to remove I have gotten help from you in the past with my old laptop and was very pleased with the help you gave me, so I hope you can help me again. Many thanks P . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 14/02/2012 13:43:04 System Uptime: 18/06/2012 11:20:09 (2 hours ago) . Motherboard: TOSHIBA | | PWWBE Processor: AMD E-300 APU with Radeon(tm) HD Graphics | CPU 1 | 1300/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 298 GiB total, 231.499 GiB free. D: is FIXED (NTFS) - 298 GiB total, 286.165 GiB free. E:

19 min read

✨ The volunteers who helped with this thread aren't active anymore, but you can still get a personalized answer — click Ask AI below.

confused63

July 1, 2012, 9:19 PM UTC

Hi Maxi,

I have done as you suggested and all seem to be working.

The only thing I wonder over is did I always have Programme Files AND Programme Files (86x)

Thank you for all your help!!

:flower:

maxi Retired Graduate

July 2, 2012, 9:38 AM UTC

Hi confused63

The only thing I wonder over is did I always have Programme Files AND Programme Files (86x)

You did

Since you are running 64bit Windows 7 this is normal. The question of what they do was asked and answered if you follow the link below. I hope it helps

http://windows7forums.com/windows-7-desktop-customization/29358-new-windows-7-program-files-x86.html

Regards maxi

confused63

July 2, 2012, 10:08 PM UTC

Hi Maxi,

I thought I had replied to you... hum..

I did disable Avira and I think it is all done now. I have installed the programme that 'barks'

All seems ok now, I think.

Any final instructions?

Thank you again, truly appreciated all your help with this.

:flower:

confused63

July 2, 2012, 10:11 PM UTC

Hi Maxi,

It is funny first I didn't see your reply and now it is there, and I see that I did reply to the previous reply. Computers have their own life sometimes I think. I have read the explanation about the two Programme Files, thank you. All confusion is now dissipated.

:flower:

maxi Retired Graduate

July 3, 2012, 7:22 AM UTC

No final instructions, Your good to go

Cypher Admin/Teacher

July 3, 2012, 10:35 AM UTC

As your problems appear to have been resolved,

✨ Ask AI about this thread

No ads, no affiliate links — generated on request from this thread's own archived content, not written by forum staff. Never run a scan/removal tool as a self-service step if the original thread describes it being done under a helper's direct supervision, and don't include your name, email, or other personal details in a follow-up question. See our privacy page for details on how this works.