Malware attack

OK, that looks like the log from the last fix and a log from the same fix run 1 minute later. Please run the fix from my last post and post the log.

that was the fix from your last post. but I'll run it again to be sure.

My apologies..

===========

========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\AutorunsDisabled\ deleted successfully.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{724D43A0-0D85-11D4-9908-00400523E39A} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{724D43A0-0D85-11D4-9908-00400523E39A}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_USERS\S-1-5-21-2052111302-507921405-839522115-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\AVG_TRAY deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\KernelFaultCheck deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\vProt deleted successfully.
C:\Program Files\AVG Secure Search\vprot.exe moved successfully.
========== FILES ==========
C:\Program Files\Common Files\ZugoInstaller.exe moved successfully.

OTL by OldTimer - Version 3.2.31.0 log created on 01032012_211105

Hi Barry07601,

Pleased run the OTL fix with the following script and post the log in your next reply.

:commands

[EMPTYTEMP]

[EMPTYFLASH]

[EMPTYJAVA]

[RESETHOSTS]

[CREATERESTOREPOINT]

[REBOOT]

Crashed.. forced to do a hard reset.

Hi Barry07601,

Crashed.. forced to do a hard reset.

In view of the number of problems with the computer and the inability to run basic malware removal tools I sugest that the problems with the computer are not resolvable by online methods.

There are no signs of any active malware on the computer and the problems are likley to be problems with the operating system caused by an earlier infection.

To return the computer to normal operating I recomend a reformat and reinstall of Windows.

If you have any questions or require additional malware help, please let me know.

As your problems appear to require a reformat,