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Infected desktop

113 min read

This thread's last reply is from March 28, 2011, 10:35 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

askey127
March 27, 2011, 8:12 PM UTC
Don't know why that is not behaving.
If you go to Control Panel, Security Center, what does it report for Antivirus, Firewall and Automatic Updates?
baylormum
March 27, 2011, 8:23 PM UTC
Well, now the antivirus says it's on! Hadn't checked it since Thurs or Fri. Same with Microsoft Security Essentials. All green buttons now. Poor crazy, old computer.Hmmmm.

Now, for iTunes can I just go to add/remove programs? Or do I need to load the music a different way?

Shellie
askey127
March 28, 2011, 11:39 AM UTC
baylormum,
OK on the Antivirus now.
You can get itunes, for PC or phone, here: http://www.apple.com/itunes/download/
Use Firefox, and figure out ahead of time where you want to save your tunes when you download.

(Add/Remove is for software programs on your machine, not downloaded tunes.)
Good luck on the job.
askey127
askey127
March 28, 2011, 10:35 PM UTC