Malware Removal Forums

Something(s) not right - need help please

Albert · 2011-02-11T01:10:07+00:00

svc.exe/Winhost process32 issues, software glitches, redirects, can't shutdown, no ctrl/alt/del, crashes----mostly living in SafeMode. Any help to see if malware is complicit? Thanks! Hijack this log: ------------ Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 6:05:31 PM, on 2/10/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\WINDOWS\msagent\AgentSvr.exe C:\Program Files\AVG\AVG10\avgcsrvx.exe C:\WINDOWS\system32\svchost.exe C:\Documents and Settings\Al\

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Albert

February 17, 2011, 6:56 PM UTC

Thank you so much, Deltalima. I couldn't ask for more. You're incredibly knowledgeable and your willingness to save others is amazing. To say I'm thrilled to have my computer back is an understatement. I don't know how you did the magic, but you folks are wonderful.
All the best to you and please know that I'll send a positive thought your way every time I boot into normal mode! It's great to be clean! ---Al