Hi C-Royd.
No Threat Found!
Excellent.
We need to do a couple of updates then get another scan.
Java SE Runtime Environment (JRE).
Please download from
HERE
- Find Java SE Runtime Environment (JRE) 6 Update 23.
- Click the Download JRE button to the right.
- Choose the correct Platform and Multi-language. Next, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
- Click the Continue button.
- Click on the filename under Windows Offline Installation and save it to your desktop.
- Close all active windows.
- Install the program.
Next.
Update Adobe Reader
- You should Download and Install the newest version of Adobe Reader for reading pdf files.
- Older versions may have vulnerabilities that malware can use to infect your system.
- Go Here to download and install Adobe Reader X.
Note: Uncheck Free McAfee® Security Scan Plus (optional)
Next.
Please download
ATF Cleaner to your desktop.
- Right-click ATF-Cleaner.exe And select " Run as administrator " to run the program.
- Under Main choose: Select All
- Click the Empty Selected button.
If you use Firefox browser- Click Firefox at the top and choose: Select All
- Click the Empty Selected button.
- NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser- Click Opera at the top and choose: Select All
- Click the Empty Selected button.
- NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click
Exit on the Main menu to close the program.
For
Technical Support, double-click the e-mail address located at the bottom of each menu.
Next.
Disable Avast
- Right click on the avast! icon in system tray (looks like this:
) and choose (Stop On-Access Protection) - Note: Don't forget to re-enable it after the below scan.
Next.
ESET online scannner
Note: You can use either Internet Explorer or Mozilla FireFox for this scan.
Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
- Hold down Control then click on the following link to open a new window to ESET online scannner
- Then click on:
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
- Select the option YES, I accept the Terms of Use then click on:
- When prompted allow the Add-On/Active X to install.
- Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
- Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Now click on:
- The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
- When completed the Online Scan will begin automatically.
- Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
- When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
- Now click on:
- Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
- Copy and paste that log as a reply to this topic.
Logs/Information to Post in your Next Reply
- ESET log.
- Please give me an update on your computers performance.
Cypher