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Windows update error - redirected from web search links

77 min read

This thread's last reply is from August 23, 2010, 9:22 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hi.
It can be updated by the Java control panel
  • click on Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
  • An update should begin.
  • Just follow the prompts.
Hello,

Im sorry but I do not see JAVA, is due to uninstalling Java(TM) 6 Update 7 earlyer?
Possibly but im not sure, did you switch to Classic View in the control panel?
Ok try installing it from Here
Hello,

Thanks, I have installed Java (JRE) 6u21 and below is the ESET log.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=ac1977a2ef70d14e9733b0843631449a
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-08-21 06:20:30
# local_time=2010-08-21 02:20:30 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776574 100 100 21043592 119016054 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=179415
# found=3
# cleaned=0
# scan_time=6303
C:\Qoobox\Quarantine\C\Windows\system32\Drivers\tdx.sys.vir Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\Users\Panfilo\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\1\51ee3281-5a09ae18 multiple threats 00000000000000000000000000000000 I
C:\Windows\winsxs\x86_microsoft-windows-tdi-over-tcpip_31bf3856ad364e35_6.0.6002.18005_none_ec294157d9377403\tdx.sys Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
Hi psanchez65.
Just a couple of thing to clean up then you should be good to go.
Give me an update on you're PC's performance after you have done the following.

Delete Multiple Files.
We need to delete some files and folders.
It will be easier and less error prone, if we create a batch file to do this... please follow these steps:
  1. Copy all text in the quote box (below)...to Notepad, Do not include the word Quote:
    @echo off
    REM: Delete specific files within a Directory
    del /f /s /q "C:\Users\Panfilo\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\1\51ee3281-5a09ae18"
    del /f /s /q "C:\Windows\winsxs\x86_microsoft-windows-tdi-over-tcpip_31bf3856ad364e35_6.0.6002.18005_none_ec294157d9377403\tdx.sys "
    del %0
  2. Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"

    delfile.bat <<------------- you should see this on your desktop.
  3. Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  4. The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
Hi Cypher,

Ive completed the Delete Multiple Files. Thanks you very much for your help this was a great learning experiance. I will do everything in my control to prevent from getting into this situation. Is there anything else I need to do? Should I remove everything that was downloaded and saved on the desktop? Besides MSE scans should I scan with anything else? What do you recommend?

Computer is working fine, not getting redirected from search links and windows updates is working well. Thank you once again for your help and prompt replies.
Hi psanchez65.
Computer is working fine, not getting redirected from search links and windows updates is working well. Thank you once again for your help and prompt replies.

You're most welcome glad we could help, your latest set of logs appear to be clean!
This is my general post for when your logs show no more signs of malware.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Time for some housekeeping
  • Click on Start >> Run...
  • Now type in ComboFix /Uninstall into the and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

The above procedure will reset your System Restore and clear out the backups and quarantines created during the course of this fix.

Next

OTC

Download OTC by Old Timer and save it to your Desktop. This tool will remove all the tools we used to clean your pc.

  • Right-click OTC.exe And select " Run as administrator " to run it.
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? Prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it by yourself


Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.


You can now delete any tools we used if they remain on your Desktop.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.


Here are some free programs I recommend that could help you improve your computer's security.

Install SpywareBlaster
Download and install Javacools SpywareBlaster from Here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Install SiteAdvisor
SiteAdvisor is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
You can find more information and download it from Here

Install WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit HERE

MVPS Hosts

Install MVPS Hosts File From Here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to Start > All Programs > Windows Update > Check for updates.
To update Office
Open up any Office program.
Go to Help > Check for Updates

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!
As your problems appear to have been resolved,