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A Continuing Adventure Against Malware! v2

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This thread's last reply is from August 28, 2010, 6:21 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

strelet007
August 27, 2010, 3:27 AM UTC
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
798 large file records processed.

0 bad file records processed.

2 EA records processed.

74 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
Index verification completed.
0 unindexed files processed.

CHKDSK is verifying security descriptors (stage 3 of 3)...
Security descriptor verification completed.
35393 data files processed.

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The Volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

488382463 KB total disk space.
312835424 KB in 266420 files.
130320 KB in 35394 indexes.
0 KB in bad sectors.
431715 KB in use by the system.
65536 KB occupied by the log file.
174985004 KB available on disk.

4096 bytes in each allocation unit.
122095615 total allocation units on disk.
43746251 allocation units available on disk.
askey127 Admin/Teacher
August 27, 2010, 8:20 PM UTC
strelet007,
That is a good result.
---------------------------------------------

Delete SystemLook.txt from your desktop if it's still there.

  • Right Click SystemLook.exe from your desktop and choose "Run as administrator" to run it.
  • Copy the content of the following codebox into the main textfield:
    :regfind
    
grpconv
    
Normandy
    
Ochealthmon
    

    
Script
  • Click the Look button to start the scan.
  • This could take a while, but should be minutes, not hours.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

askey127
strelet007
August 27, 2010, 9:32 PM UTC
Hi askey127, I couldn't fit the entire log in this post. I uploaded it to Pastebin.
askey127 Admin/Teacher
August 28, 2010, 11:57 AM UTC
strelet,
That looks OK
Right click RKill and choose "Run as administrator"

Open MS Security Essentials
Have it run a full scan.
Tell me what it reports. If it errors out please note the contents of any error message

---------------------------------------------
Please download OTL.exe by OldTimer and save it to your desktop.
  • Double click on the icon to run it. For Vista or Win7, right click the icon and choose "Run as administrator".
  • Make sure all other windows are closed to let it run uninterrupted.
  • Copy the text in the code box below and paste it into the Custom Scans/Fixes box.

    
netsvcs
    
drivers32 
    
%SYSTEMDRIVE%\*.*
    
%systemroot%\Fonts\*.com
    
%systemroot%\Fonts\*.dll
    
%systemroot%\Fonts\*.ini
    
%systemroot%\Fonts\*.ini2
    
%systemroot%\Fonts\*.exe
    
%systemroot%\system32\spool\prtprocs\w32x86\*.*
    
%systemroot%\REPAIR\*.bak1
    
%systemroot%\REPAIR\*.ini
    
%systemroot%\system32\*.jpg 
    
%systemroot%\*.jpg 
    
%systemroot%\*.png 
    
%systemroot%\*.scr
    
%systemroot%\*._sy
    
%APPDATA%\Adobe\Update\*.*
    
%ALLUSERSPROFILE%\Favorites\*.*
    
%APPDATA%\Microsoft\*.* 
    
%PROGRAMFILES%\*.*
    
%APPDATA%\Update\*.*
    
%systemroot%\*. /mp /s
    
CREATERESTOREPOINT
    
%systemroot%\System32\config\*.sav 
    
%PROGRAMFILES%\bak. /s
    
%systemroot%\system32\bak. /s
    
%ALLUSERSPROFILE%\Start Menu\*.lnk /x 
    
%systemroot%\system32\config\systemprofile\*.dat /x
    
%systemroot%\*.config
    
%systemroot%\system32\*.db
    
%PROGRAMFILES%\Internet Explorer\*.dat
    
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    
%USERPROFILE%\Desktop\*.exe
    
%PROGRAMFILES%\Common Files\*.*
    
%systemroot%\*.src
    
%systemroot%\install\*.*
    
%systemroot%\system32\DLL\*.*
    
%systemroot%\system32\HelpFiles\*.*
    
%systemroot%\system32\rundll\*.*
    
%systemroot%\winn32\*.*
    
%systemroot%\Java\*.*
    
%systemroot%\system32\test\*.*
    
%systemroot%\system32\Rundll32\*.*
    
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them as a reply. Use separate replies if more convenient.

askey127
strelet007
August 28, 2010, 3:56 PM UTC
Hi askey127,

I'll be leaving until Friday starting tomorrow. This is a family member's desktop computer so I am unsure of whether or not I can bring it with me to continue working on. This is just a heads up.

I tried running a Full Scan with MSE but it never gets past scanning the first file. A quick scan did work but it found nothing. I also tried a custom scan with C: as its target but it froze while scanning a java file. Here's a pic of what it looked like when it froze. MSE can't update either.

OTL also hangs during the creation of a system restore point.
askey127 Admin/Teacher
August 28, 2010, 4:56 PM UTC
strelet007,
It does not appear to be feasible to repair this machine using online methods. It is clear the Operating System is corrupted.
This machine needs to either :
(1) Have the hard drive reformatted and have Vista installed from scratch using the Vista DVD.
(2) Invoke the Recovery Partition at bootup (if it has one from Dell, HP, etc.) and completely return the system to its "as purchased" state.
Any "repair" install probably won't work.

askey127
strelet007
August 28, 2010, 5:39 PM UTC
askey127,

Thank you so much for your assistance in this. I'll go ahead and backup what files I can and format the rest.

Sincerely,
strelet007
askey127 Admin/Teacher
August 28, 2010, 6:21 PM UTC
This topic is now Closed.
We have done what is feasible using online methods, and determined that the best interest of the poster is served by Reformatting the drive and Re-Installing Windows.

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