Cypher
Admin/Teacher
Hi rexel.
Well done getting those scans done, it looks like a permissions issue with windows defender.
Have you had any more redirects? let me know in you're next reply.
One more thing to clean up then i would like you to run an online scan.
Registry fix file.
Next.
Disable Avira anti-virus
Next.
ESET online scannner
Note: You can use either Internet Explorer or Mozilla FireFox for this scan.
Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
Logs/Information to Post in your Next Reply
Well done getting those scans done, it looks like a permissions issue with windows defender.
Have you had any more redirects? let me know in you're next reply.
One more thing to clean up then i would like you to run an online scan.
Registry fix file.
- Please copy the contents including any blank lines of the Code Box below to Notepad, Do not include the word CODE:
Windows Registry Editor Version 5.00.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"=-
[-HKEY_CLASSES_ROOT\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}]
- Make sure there are NO blank lines before Windows Registry Editor Version 5.00..
- Name the file fix1.reg
- Change the Save as Type to All Files
- Save it to your desktop.
- Right-click on the fix1.reg file and chose run as Admin, and when prompted to merge reply "Yes".
Next.
Disable Avira anti-virus
- Please navigate to the system tray on the bottom right hand corner and look for an open white umbrella on red background (looks to this:
) - right click it-> untick the option AntiVir Guard enable.
- You should now see a closed, white umbrella on a red background (looks to this:
) - Note: Don't forget to re-enable it after the fix.
Next.
ESET online scannner
Note: You can use either Internet Explorer or Mozilla FireFox for this scan.
Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
- Please go Here then click on:
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox. - Select the option YES, I accept the Terms of Use then click on:
- When prompted allow the Add-On/Active X to install.
- Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
- Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Now click on:
- The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
- When completed the Online Scan will begin automatically.
- Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
- When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
- Now click on:
- Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
- Copy and paste that log as a reply to this topic.
Logs/Information to Post in your Next Reply
- ESET log.
- Please give me an update on your computers performance, any more redirects?
