Can't remove WinTools from registry-Huntbar remains

Ypu couldnt find the file anywhere? (to upload it)

Bertha

that's an affirmative -- nowhere to be found. T

Hav you tried looking for it with all your hidden files and folders showing:

Showing Hidden Files and folders see here
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also I am working on writing a fix up for you (bear with me)

Bertha

Hey madmurph

Print the following instructions off as you will need to be offline

Add Remove Programs

Start - Control Panel – Add/Remove Programs (Might not be there)

SurfSideKick2 (or similair)

Reboot Normally

Ending Process’s

Open task Manager (alt+ctrl+del)[/b] and click the process’s tab
Highlight if found:

tsad.exe
n?lookup.exe

Then click end process

Run Hijackthis and with all windows closed put a check mark next to the following

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)

O4 - HKLM\..\RunServices: [AOL Instant Messenger] aimsgr.exe
O4 - HKLM\..\Run: [AOL Instant Messenger] aimsgr.exe
O4 - HKCU\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKCU\..\Run: [Arma] C:\Documents and Settings\Mom & Dad\Application Data\tsad.exe
O4 - HKCU\..\Run: [Flpyxjlp] C:\WINDOWS\system32\n?lookup.exe

If you did not place these in your trusted zone check them for removal

O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com

Click "FIX"

Reboot into safe mode see here if you dont know how:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam

Showing Hidden Files and folders see here
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Using Windows Explorer look for and delete the following:

aimsgr.exe - look in the windows folder/program files or the system32 folder (file)
C:\Program Files\SurfSideKick2 (folder)
C:\Documents and Settings\Mom & Dad\Application Data\tsad.exe (file)

Reboot

Launch Notepad, and copy the text in the box below into a new text file, save as

File name: Findfile.bat
Save as type: All files

Save it to your desktop
Code:

dir C:\WINDOWS\system32\n?lookup.exe /a h > files.txt
notepad files.txt

Locate FindFile.bat on your Desktop and double-click on it. It will open Notepad with some text in it.

Please post the text in your reply and a New Hijackthis Log

Bertha

SurfSideKick2 not present in Add/Remove control panel, nor under "04" Run. n?lookup.exe not in Task Manager. Neither R1 process or the 015 "trusted" showed in HJT log. The TSAD.exe file only showed under a "prefetch" item.

Filefind.bat log:

Volume in drive C has no label.
Volume Serial Number is 54CD-C0B7

Directory of C:\WINDOWS\system32

08/03/2004 11:56 PM 76,800 nslookup.exe
03/01/2005 07:15 AM 417,792 n?lookup.exe
2 File(s) 494,592 bytes

Directory of C:\Documents and Settings\Mom & Dad\Desktop



HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 2:47:01 PM, on 3/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\SpyWare\New Folder\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gatewaybiz.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - http://download.toontown.com/sv1.0.14.33/ttinst.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by14fd.bay14.hotmail.msn.com/activex/HMAtchmt.ocx
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Am I still on your list, or did I exceed the allocated page count? Cheers, T

If bertha has not replied by tonight (my time UK) I will post for you - no we do not give up - British Bulldogs never do.

Hey madmurph,

Sorry for the wait and as ChrisRLG said we Dont Give Up

Ok just the remaining Malware to deal with

You may like to copy this fix to a Notepad so that you can refer to it

Showing Hidden Files and folders see here http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Using Windows Explorer find and Delete the following File

C:\WINDOWS\System32\n?lookup.exe

When searching for this file you may find two instances of:

nslookup.exe

If you do then check the file size by right clicking on the file and selecting properties. The file you want to delete is 417,792 bytes big

Post a New Log Back Here

Bertha

Hey there -- the only nslookup.exe files that show are 75KB big; one in Sys32 and one in ServicePackFiles. Neither of the size you indicate. To do?

Hey Bertha -- (I knew you were Britts -- that "niggle" thing) Diregard prev. msg, file found and deleted. Here's the latest HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:34:20 AM, on 3/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\SpyWare\New Folder\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gatewaybiz.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - http://download.toontown.com/sv1.0.14.33/ttinst.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by14fd.bay14.hotmail.msn.com/activex/HMAtchmt.ocx
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Hey madmurph,

Sorry about the wait but for the past week or so and the next few days time is a big problem for me.

Anyway Well Done your ALL CLEAN

Install these for safer surfing:

http://www.javacoolsoftware.com/spywareblaster.html Update when downloaded, SpywareBlaster prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restricts the actions of potentially dangerous sites in InternetExplorer.


http://www.javacoolsoftware.com/spywareguard.html Update when downloaded.
SpywareGuard provides a real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.


https://netfiles.uiuc.edu/ehowes/www/resource.htm
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites, that aren't actually innocent at all.


Privacy Keeper
http://www.unhsolutions.net/IEPK/index.shtml

Privacy Keeper Manual:
http://www.unhsolutions.net/IEPK/manual


Check for updates for Windows and Internet Explorer every week or so. Download each critical update one by one, rebooting when necessary.. Repeat this until you get the message "no critical updates available"

http://windowsupdate.microsoft.com/

Also reset your system Restore Points

To disable System Restore

Close all open programs.
On the Windows desktop, right-click My Computer > Properties.
On the Performance tab, click File System.
On the Troubleshooting tab, check Disable System Restore, click OK, and
then click Close.
Click Yes to restart.
This disables the System Restore feature and will purge the contents of
the _RESTORE folder when the system is restarted.

To re-enable System Restore
Close all open programs.
On the Windows desktop, right-click My Computer > Properties.
On the Performance tab, click File System.
On the Troubleshooting tab, uncheck Disable System Restore, click OK,
and then click Close.
Click Yes to restart.

Bertha

Huntbar still shows up in MS antiSpy Beta -- says it cleaned it, but doesn't; and SpyBot (which wants a restrart to clean, and then doesn't); cannot access the WinTools folder in registry to delete -- error message "access denied". What to do?

Hey madmurph,

Post a new Hijackthis Log and we'll see whats happening

Bertha

Whilst we appreciate that you may be busy, it has been 10 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

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