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"Access Denied " message

NoSound · 2009-05-15T02:36:38+00:00

Hello Board: I am a recent member here. I have several problems, but hopefully by solving this first problem, all the others will be fixed also. I run Windows XP Home version. I have no sound from my external speakers. Speakers are good. I cannot enable the Background Intelligent Transfer Service as recommended by the Windows troubleshooter. I really cannot change any settings on my Services. I get an error message "Access Denied". Here's my log file: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:00:30 PM, on 5/14/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjou

79 min read

This thread's last reply is from June 2, 2009, 12:26 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

askey127

June 2, 2009, 12:26 AM UTC

NoSound,

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