Blue Screen appear when internet is available!!

Ok thanks for your info.

I'll get back to you if I can solve this problem.

Hopefully I can do it by today.. = )

Hi Tommie,

I hope you are receiving help with the driver problems.

Please do reply back when you overcome the driver problem. We still have some clean-up work to do.

ok. I'm still trying to solve the problem. After I've done, I will post a new hijackthis log for you to review.

= )

Hi Susan,

I've contacted IBM and they told me that the only way to solve the problem is to reformat my whole laptop. The drivers have been corrupted and there is no other way to solve it.

Therefore, I've reformatted my laptop and now I guess all the virus have been wiped out completely.

Thanks,
Tommie

Hi Tommie,

Thanks for letting me know what you found out. Yes, you will get rid of that virus. Sometimes format and reinstall is the only answer and many times it is the best answer!

When should I re-format? How should I reinstall?

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