18 min read
"megatonante" wrote:
Sure about screenshot, I will do a coverage:
createsrpoint;
autoclean;
chromelook;
emptyalltemp;
ipconfig /flushdns;b
"mAL_rEm018" wrote:Hello megatonante,
Is there any change in Chrome's behavior after the Zoek fix?
Google Chrome
C:\Program Files\Google
C:\Program Files (x86)\Google
C:\Users\cloud\AppData\Local\Google
[-HKEY_CURRENT_USER\Software\Google]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Google]
"megatonante" wrote:
After uninstalling and reinsstalling without importing my bookmarks, nor logging with my profile and synchronizing all my stuff from Google servers, Chrome is not showing the problem anymore!
"megatonante" wrote:
What should I do about bookmarks or my Google account with all the stuff?
"mAL_rEm018" wrote:Hello megatonante,
"megatonante" wrote:
After uninstalling and reinsstalling without importing my bookmarks, nor logging with my profile and synchronizing all my stuff from Google servers, Chrome is not showing the problem anymore!
That's good news!!
"megatonante" wrote:
What should I do about bookmarks or my Google account with all the stuff?
What I would like you to do at this point is to gradually start re-installing your personal stuff. You can import your bookmarks and try browsing and doing a few searches in Chrome. If after using Chrome for a while there is no issue, then you can synchronize your google account. By using this method, we will be able to troubleshoot what was causing the issue (if the problem comes back).
"megatonante" wrote:
Hello mAL. I installed first the bookmarks, and after checking that the problem did not come back, I synchronized my Google account.
And the problem seems to be resolved even after synchronization. : )
- Enable detection of potentially unwanted applications
- Enable detection of potentially unsafe applications
- Enable detection of suspicious applications
- Scan archives
- Enable Anti-Stealth technology
- Clean threats automatically
"mAL_rEm018" wrote:Hello megatonante,
"megatonante" wrote:
Hello mAL. I installed first the bookmarks, and after checking that the problem did not come back, I synchronized my Google account.
And the problem seems to be resolved even after synchronization. : )
Good! We still have a little more work to do before I can provide you with my all clean speech, so please stick with this topic until I give you the all clear.
Let's do an online scan to make sure we didn't miss anything..
Please disable Windows Defender as shown in the following topic: How to Turn On or Off Windows Defender in Windows 10
Next..
- Close all opened programs, open your browser and go to the following link: ESET Online Scanner.
- Click on the SCAN NOW button under ESET Online Scanner.
- Depending on which browser you are using, you might be prompted to download an executable file.
- Please save it to your desktop.
- Right-click on esetonlinescanner_enu.exe and select Run as administrator.
- If you agree to the Terms of use, select Accept to continue.
- Please check the following option:
- Enable detection of potentially unwanted applications
- Select Advanced settings and ensure that the following options are checked:
- Enable detection of potentially unsafe applications
- Enable detection of suspicious applications
- Scan archives
- Enable Anti-Stealth technology
- Make sure that the following option is NOT checked: => Very important!
- Clean threats automatically
- Click Scan and the process will now begin. Please do not use your computer while the scan is running.
- Once the scan is completed, click Copy to clipboard.
- Open the Start menu and type notepad.exe in the search programs and files box.
- Press Enter. A blank Notepad page should open, paste the contents inside the window.
- Save the file as ESETScan.txt.
- Please copy/paste the contents of ESETScan.txt in your next reply.
- You can now safely close the program.
Do not forget to re-activate Windows Defender at this point.
-----------------------------------------
In your next reply, I would like to see..
- ESETScan.txt
"megatonante" wrote:
Before it stops, I can see that at least 5 threats have been found.
- Launch Malwarebytes Anti-Malware
"mAL_rEm018" wrote:Hello megatonante,
The MBAM log you provided is incomplete. Please re-post it.
mAL
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