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Win32:rootkit-gen found, vaulted, is my pc safe now?

carolb · 2015-07-21T21:56:35+00:00

Hi- I know next to nothing about computers. My Avast program found this rootkit and placed it in a vault. I then ran a full windows defender scan (it took over 12 hours) and it said the pc is clean but I want to be sure before I do my online banking, etc. I have not noticed any issues with the pc other than it being slow but it is always slow. I only use the pc for emails, paying bills, casual surfing for news, etc. No gaming. I am careful about opening links. How do I know if I am safe again? Thank-you for your help, and have a great day :-) DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.17909 BrowserJavaVersion: 11.45.2 Run by [redacted] at 14:42:30 on 2015-07-21 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.1969 [GMT -7:00] . AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE2

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Gary R Administrator

July 27, 2015, 3:48 PM UTC

Sorry to be so late in replying, I did not get a notification of your post.

You're clear to go now, if you need help in the future just post in the forum like you did this time.

As your problems appear to have been resolved,

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