This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

Fake Update Message Virus

81 min read

This thread's last reply is from February 25, 2015, 6:07 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Here is Search.txt:

Farbar Recovery Scan Tool (x64) Version: 18-02-2015 01
Ran by [removed] at 2015-02-20 17:43:17
Running from C:\Users\[removed]\Downloads
Boot Mode: Normal

================== Search Registry: "Fun4IM;Bandoo;Searchnu;Searchqu;iLivid;whitesmoke;datamngr;kelkoopartners;trolltech;babylon;conduit;vxmclient" ===========


===================== Search result for "Searchqu" ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
""="ISearchQueryHelper"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\REGISTRY\MACHINE\Software\Classes\Wow6432Node\Interface\{5072148C-DE7A-4826-965C-812AB676E0A4}]
""="IUccUserSearchQuery"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\REGISTRY\MACHINE\Software\Classes\Wow6432Node\Interface\{94F59D79-583A-4547-A620-EAD932A2F2EB}]
""="_IUccUserSearchQueryEvents"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
""="ISearchQueryHelper"


===================== Search result for "trolltech" ==========

[HKEY_USERS\S-1-5-21-909053488-847819577-1169221515-1000\Software\Trolltech]


===================== Search result for "babylon" ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
"DllName"="BabylonToolbar.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
"DllName"="BabylonToolbarTlbr.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
"DllName"="BabylonToolbar.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
"DllName"="BabylonToolbarTlbr.dll"

====== End Of Search ======
  • Click Start
  • Type notepad.exe in the search programs and files box and click Enter.
  • A blank Notepad page should open.
    • Copy/Paste the contents of the code box below into Notepad (don't include Code: Select all).

[-HKEY_USERS\S-1-5-21-909053488-847819577-1169221515-1000\Software\Trolltech]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]

    • Save it to the same folder/directory that FRST.exe is in, naming it as fixlist.txt


NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system

  • Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
    • Press the Fix button once and wait.
    • FRST will process fixlist.txt
    • When finished, it will produce a log fixlog.txt in the same folder/directory as FRST64.exe
    • Please post me the log
Here is fixlog.txt:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 18-02-2015 01
Ran by [removed] at 2015-02-20 22:02:59 Run:2
Running from C:\Users\[removed]\Downloads
[removed]
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
[-HKEY_USERS\S-1-5-21-909053488-847819577-1169221515-1000\Software\Trolltech]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
*****************

HKEY_USERS\S-1-5-21-909053488-847819577-1169221515-1000\Software\Trolltech => Failed to delete key at first attempt (Error: C0000121), see next line.
HKEY_USERS\S-1-5-21-909053488-847819577-1169221515-1000\Software\Trolltech => Key Deleted Successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B} => Key Deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC} => Key Deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B} => Key Deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC} => Key Deleted successfully.

==== End of Fixlog 22:02:59 ====
How is your computer behaving now ? Have you been getting any of the update messages recently ?
Yes, I just got a message to update flash. Do programs like flash and Microsoft silverlight bring up messages asking to update? Maybe they are legit and I am just being too cautious. I know the messages I was getting to update chrome were fake, but I have not gotten one of those in a while.
Some programs will just update automatically, some will prompt you when a new update is available, it depends on how you have them set up.

The default setting for Flash is that it auto updates, but there is a check box which if ticked will cause it to prompt you. I don't use Silverlight, so I can't say if the same applies, but I suspect it probably does.

If you are in doubt, then what I suggest you do is manually download and install the latest versions of Flash and Silverlight from ....

https://get.adobe.com/flashplayer/
http://www.microsoft.com/getsilverlight ... fault.aspx

.... and see if the prompts to update those programs stop.
I just updated both programs. The thing that got me concerned was whenever I would get one of these messages, I would go into the task manager and see what the messages were called. The name was vxmclient and I looked that up on the internet and it said it was a virus.
Vxmclient is part of Windows Network Client and developed by MicroStudio.

http://www.freefixer.com/library/file/v ... xe-154867/

http://www.herdprotect.com/vxmclient.ex ... 2ba31.aspx
https://www.virustotal.com/en/file/bbdd ... /analysis/

You have a program on your computer by Micro Studio called Windows Network Accelerater, I didn't find anything about it that definitely determines it as malware, but if you did not install this program yourself let me know, and we can remove it.
lack of response,