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Malware Issues?

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This thread's last reply is from February 16, 2015, 12:09 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Cypher Admin/Teacher
February 13, 2015, 2:18 PM UTC
Hi,
Lets take care of the items from the ESET scan.
Once done could you let me know how the computer is running please.

  • Click Start
  • Type notepad.exe in the search programs and files box and click Enter.
  • A blank Notepad page should open.
    • Copy and Paste the following script into Notepad, Do not include the words Code: select all
    • (Click the select all button next to code to select the entire script).


    
C:\Program Files\InternetHelper3.7\hk64tbInte.dll
    
C:\Program Files\InternetHelper3.7\hktbInte.dll
    
C:\Program Files\InternetHelper3.7\ldrtbInte.dll
    
C:\Program Files\InternetHelper3.7\prxtbInte.dll
    
C:\Program Files\InternetHelper3.7\tbInte.dll
    
C:\Program Files\InternetHelper3.7\UninstallerUI.exe
    
C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.22.0.88_0\nativeMessaging\TBMessagingHost.exe
    
C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.22.0.88_0\plugins\ConduitChromeApiPlugin.dll
    
C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.22.0.88_0\plugins\TBVerifier.dll
    
C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.22.0.88_0\TBHostSupport\TBHostSupport.dll
    
C:\Users\Administrator\AppData\LocalLow\AskToolbar\setup.exe
    
C:\Users\[redacted]\AppData\Local\CRE\jhbbmmgbnjalccamlaefhepnajfmgopb.crx
    
C:\Users\[redacted]\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.31.4.510_0\APISupport\APISupport.dll
    
C:\Users\[redacted]\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.31.4.510_0\nativeMessaging\TBMessagingHost.exe
    
C:\Users\[redacted]\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.31.4.510_0\plugins\ChromeApiPlugin.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\hk64tbInt0.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\hk64tbInt2.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\hk64tbInte.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\hktbInt0.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\hktbInt2.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\hktbInte.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\ldrtbInt0.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\ldrtbInte.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\tbInt0.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\tbInt1.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\tbInt2.dll
    
C:\Users\[redacted]\AppData\LocalLow\InternetHelper3.7\tbInte.dll
    
C:\Users\[redacted]\Documents\1Data Files\Administrative\Computers\ophcrack-win32-installer-3.3.1.exe
    
C:\Users\[redacted]\Documents\1Data Files\Boards\Administrative\Computers\ophcrack-win32-installer-3.3.1.exe
    
C:\Users\[redacted]\Documents\My Downloads\MusicnotesSuite.exe
    
C:\Users\[redacted]\Documents\My Downloads\Setup_FreeBurnerN.exe
    
C:\Users\[redacted]\Documents\My Downloads\Downloaded Software\inkscape_8706.exe
    
C:\Users\[redacted]\Documents\My Downloads\Downloaded Software\PerfectUninstaller_Setup.exe
    
C:\Users\[redacted]\Downloads\Avery Wizard 4.0.0.exe
    
C:\Users\[redacted]\Downloads\DPSetup.exe
    
C:\Users\[redacted]\Downloads\ImageViewerSetup.exe
    
C:\Users\[redacted]\Downloads\musicnotesSuite.exe
    
C:\Users\[redacted]\Downloads\OffercastInstaller_AVR_U-0087-01-P_ (1).exe
    
C:\Users\[redacted]\Downloads\OffercastInstaller_AVR_U-0087-01-P_ (2).exe
    
C:\Users\[redacted]\Downloads\OffercastInstaller_AVR_U-0087-01-P_.exe
    
C:\Users\Support\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.31.4.510_0\APISupport\APISupport.dll
    
C:\Users\Support\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.31.4.510_0\nativeMessaging\TBMessagingHost.exe
    
C:\Users\Support\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhbbmmgbnjalccamlaefhepnajfmgopb\10.31.4.510_0\plugins\ChromeApiPlugin.dll
    
C:\Windows.old\Documents and Settings\[redacted]\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000326
    
C:\Windows.old\Documents and Settings\[redacted]\My Documents\1Data Files\Administrative\Computers\ophcrack-win32-installer-3.3.1.exe
    
C:\Windows.old\Documents and Settings\[redacted]\My Documents\Downloads\MusicnotesSuite.exe
    
C:\Windows.old\Documents and Settings\[redacted]\My Documents\My Downloads\Setup_FreeBurnerN.exe
    
C:\Windows.old\Documents and Settings\[redacted]\My Documents\My Downloads\Downloaded Program Updates\inkscape_8706.exe
    
C:\Windows.old\Documents and Settings\[redacted]\My Documents\My Downloads\Downloaded Program Updates\PerfectUninstaller_Setup.exe
    
K:\Downloads\MusicnotesSuite.exe
    
K:\My Documents\1Data Files\Administrative\Computers\ophcrack-win32-installer-3.3.1.exe
    
K:\My Documents\Downloads\MusicnotesSuite.exe
    
K:\My Documents\My Downloads\Setup_FreeBurnerN.exe
    
K:\My Documents\My Downloads\Downloaded Program Updates\inkscape_8706.exe
    
K:\My Documents\My Downloads\Downloaded Program Updates\PerfectUninstaller_Setup.exe
    
K:\My Downloads\Setup_FreeBurnerN.exe
    

    
EmptyTemp:
    
CMD: ipconfig /flushdns
  • Save it next to FRST.exe to your Downloads folder as filename fixlist.txt
  • NOTE: It's important that both files, FRST/FRST64 and fixlist.txt are saved in the same location or the fix will not work.
  • Right-click FRST.exe and select " Run as administrator " to run it.
  • Press the Fix button just once. Then wait.
  • When finished, it will create a Fixlog.txt log on your Desktop.
  • Please post the content of the Fixlog.txt in your next reply.


Logs/Information to Post in your Next Reply

  • FRST Fixlog.txt.
  • Please give me an update on your computers performance.
Cypher Admin/Teacher
February 16, 2015, 12:09 PM UTC
a lack of response,

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