Malware Removal Forums

can't stop the popup windows and downloads

smartrobert · 2014-07-20T21:15:49+00:00

New windows keep popping up in Chrome and Firefox when clicking on the screen. These popups are mostly for downloading various advertised computer tools including Wix.com, PCKeeper, pchealthboost, suggestions to update Chrome, etc. Also some Setup.exe files for system applets are downloading automatically. Malwarebytes is detectining several PUPs (DynamicPricer, QuickStart, SuperFish) and a Tojan downloader. I quarantine these but they keep coming back. Can't seem to get rid of problems with Malwarebytes or herdProtect. I am also seeing keyword links and popups appearing in websites. Thank you. FRST.txt and Addition.txt logs follow. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 20-07-2014 Ran by [redacted] (administrator) on ROBERT on 20-07-2014 16:36:31 Running from C:\Users\[redacted]\Downloads Platform: Windows 8.1 (X64) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal The only official download link for FRST: Download link for

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smartrobert

July 29, 2014, 2:25 AM UTC

Unfortunately, I am still getting AdChoices boxes popping up with linked words in Chrome browser windows. I have attached a screenshot as an example.

Attachments:

Capture1.PNG

nunped MRU Honors Grad Emeritus

July 29, 2014, 9:11 AM UTC

Hi smartrobert,

The best way to get Chrome to work as new is really to get a new copy. So, uninstall the one you have and download a fresh one. Tell me if it solves the problem.
Any issue with your other browsers?

smartrobert

July 30, 2014, 2:09 AM UTC

It seems like Chrome is working now without the AdChoices pop-ups, Thanks for helping me out with this.
Robert

nunped MRU Honors Grad Emeritus

July 30, 2014, 9:23 AM UTC

You are welcome

Cypher Admin/Teacher

July 30, 2014, 9:53 AM UTC

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