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Computer slowdown please help

11 min read

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This thread's last reply is from December 23, 2013, 12:14 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Gary R Administrator
December 18, 2013, 10:04 PM UTC
Before I spend time writing a fix ......... did you have any problems running FRST ........ like you did with OTL.

I'd just like to know, because if FRST had similar problems, then it's likely that any fix created for it may run into the same issues as OTL.

Sorry, I should have asked you to let me know about this when I asked you to run the scan, but I was in a bit of a rush when I posted the instructions.
DougSr
December 19, 2013, 12:55 AM UTC
No problem what so ever worked like a charm. After the problems with OTL I would have let you know from the outset
Gary R Administrator
December 19, 2013, 6:35 AM UTC
  • Click Start
  • Type notepad.exe in the search programs and files box and click Enter.
  • A blank Notepad page should open.
    • Copy/Paste the contents of the code box below into Notepad. (do not copy Code: Select all)

MountPoints2: {488d8a27-9b1a-11e1-b8ca-002564e8ca4b} - H:\ToolLauncher-Bootstrap.exe

MountPoints2: {511f2451-1341-11e3-a894-002564e8ca4b} - H:\TL-Bootstrap.exe

MountPoints2: {579feb48-8fb9-11e2-9c25-002564e8ca4b} - J:\TL-Bootstrap.exe

MountPoints2: {579feb55-8fb9-11e2-9c25-002564e8ca4b} - H:\TL-Bootstrap.exe

MountPoints2: {a5d917d4-6731-11e0-ad33-002564e8ca4b} - H:\TL-Bootstrap.exe

MountPoints2: {b34b254e-0462-11e2-9c35-002564e8ca4b} - H:\TL_Bootstrap.exe

MountPoints2: {bdfc3633-85d9-11e2-80d2-002564e8ca4b} - H:\TL-Bootstrap.exe

MountPoints2: {c0fbb6bf-64da-11e0-ab83-002564e8ca4b} - E:\TL-Bootstrap.exe

MountPoints2: {cd55b5ca-73b1-11e2-abdc-002564e8ca4b} - E:\TL-Bootstrap.exe

MountPoints2: {cd55b62b-73b1-11e2-abdc-002564e8ca4b} - H:\setup.exe -a

MountPoints2: {da5874dd-6f40-11e2-bc2f-002564e8ca4b} - H:\TL-Bootstrap.exe

MountPoints2: {e04d3b75-6f99-11e0-a78b-002564e8ca4b} - H:\TL-Bootstrap.exe

SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =

SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =

SearchScopes: HKCU - {1FBC9806-4711-4D06-9B0C-83F52F2CB6AA} URL =

SearchScopes: HKCU - {B48F689A-875F-451B-BAA9-FF226F37BD50} URL =

Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

Toolbar: HKCU - No Name - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - No File

CHR Plugin: (Coupons Inc., Coupon Printer Manager ) - C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll No File

CHR Plugin: (Coupons Inc., Coupon Printer Manager ) - C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll No File

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

2013-12-02 22:09 - 2013-12-11 12:56 - 00000000 ____D C:\Program Files (x86)\Spybot - Search & Destroy 2

2013-12-02 22:09 - 2013-12-11 12:55 - 00000000 ____D C:\ProgramData\Spybot - Search & Destroy

2013-12-02 22:09 - 2013-12-02 22:09 - 00000000 ____D C:\Windows\System32\Tasks\Safer-Networking

2013-12-02 21:17 - 2013-12-18 06:43 - 00000000 ____D C:\Program Files (x86)\SpywareBlaster

2013-12-18 06:43 - 2013-12-02 21:17 - 00000000 ____D C:\Program Files (x86)\SpywareBlaster

2013-12-11 12:56 - 2013-12-02 22:09 - 00000000 ____D C:\Program Files (x86)\Spybot - Search & Destroy 2

2013-12-11 12:55 - 2013-12-02 22:09 - 00000000 ____D C:\ProgramData\Spybot - Search & Destroy

2013-12-02 22:09 - 2013-12-02 22:09 - 00000000 ____D C:\Windows\System32\Tasks\Safer-Networking

C:\Users\Father\AppData\Local\Temp\HitmanPro.exe

CMD: ipconfig /flushdns

    • Save it to the same folder/directory that FRST64.exe is in, naming it as fixlist.txt


NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system

  • Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
    • Press the Fix button once and wait.
    • FRST will process fixlist.txt
    • When finished, it will produce a log fixlog.txt in the same folder/directory as FRST64.exe.


Next ...

Download TFC by OldTimer to your Desktop.
  • Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
  • Double-click on the TFC icon.
  • When the program starts, click on the Start button. TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
  • When done, press OK to reboot your computer and finish the cleanup.


Please let me know if there's any improvement in the performance of your computer.
DougSr
December 19, 2013, 11:31 AM UTC
oops
Gary R Administrator
December 19, 2013, 2:13 PM UTC
That's not exactly clarifying things, I'm afraid you're going to have to be a bit more informative.
DougSr
December 19, 2013, 8:38 PM UTC
Sorry about that, the oops was a removal of the fixlog that I posted there. The process was fine and it does seem to have improved the performance of the computer. I thank you for your help. It is muchly appreciated
Gary R Administrator
December 19, 2013, 9:04 PM UTC
Actually I wanted to see the fixlog, so if you've got it please post it. In the meantime I'll start going through your auto startups so I can create a list for you to look through, that way you can decide whether there's any that you don't need to be running all the time.

Freeing up memory should improve the computer's performance a bit more.
Gary R Administrator
December 19, 2013, 9:35 PM UTC
See also post above this.

The items below are all optional as to whether they need to be launched at startup, their utility to you will be the governing factor as to whether you want them to auto-launch or not.

mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe

Related to Canon Inc. Allows the CANON scanner to see your computer on the network. This allows scanning from the control panel of the scanner to any computer running the utility. Note: Located in \%ProgramFiles%\Canon\Canon IJ Network Scan Utility\ U


mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

Related to Adobe Optimize and enable Adobe® Flash® Player 10 and Adobe AIR for ARM Powered® devices, ranging from mobile phones to set-top boxes, mobile Internet devices, televisions, automotive platforms, personal media players and other mobile computing devices. Also related to Adobe Reader's sandbox.


mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin

Related to Adobe a collection of graphic design, video editing, and web development applications.


mRun: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true

Related to Adobe Systems Incorporated. Your favorite tools are about to get even better. Introducing Creative Cloud™ desktop applications, including Adobe® Photoshop® CC and Illustrator® CC.


mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

Checks with Sun's Java updates site to see if newer Java versions are available. Visit http://java.sun.com or just run the Java Plug-In Control Panel


x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

Related to CanonMyPrinter printer software for Canon Bubblejet printers.


x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon

Related to Canon_Solution_Menu Canon's Solution Menu dialog box leads you quickly toward documentation, utilities, and help files.


x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

Related to Adobe Creative Suite 5 products use an update manager called Adobe Application Manager, or AAM. You can also download and install updates directly from the Adobe website.


x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

Related to Logitech USB Input Device (Logitech Download Assistant)


StartupFolder: C:\Users\Father\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

Related to Dell Dock Utility to monitor/detect a connection to a docking station. It is probably not needed if you do no connect your laptop to a docking station.


StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CRASHP~1.LNK - C:\Program Files\CrashPlan\CrashPlanTray.exe

http://www.shouldiremoveit.com/CrashPlan-9929-program.aspx

Obviously this is a backup utility, and needs to be running to work properly, however it's quite memory intensive (see link) which may be something you need to take into consideration.
DougSr
December 20, 2013, 12:21 AM UTC
Somehow the FRST was run twice, I screwed up. Here is the latest Log, I cannot find the original log, my fault.


Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 19-12-2013
Ran by [redacted] at 2013-12-19 15:32:52 Run:2
Running from C:\Users\[redacted]\Desktop
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
MountPoints2: {488d8a27-9b1a-11e1-b8ca-002564e8ca4b} - H:\ToolLauncher-Bootstrap.exe
MountPoints2: {511f2451-1341-11e3-a894-002564e8ca4b} - H:\TL-Bootstrap.exe
MountPoints2: {579feb48-8fb9-11e2-9c25-002564e8ca4b} - J:\TL-Bootstrap.exe
MountPoints2: {579feb55-8fb9-11e2-9c25-002564e8ca4b} - H:\TL-Bootstrap.exe
MountPoints2: {a5d917d4-6731-11e0-ad33-002564e8ca4b} - H:\TL-Bootstrap.exe
MountPoints2: {b34b254e-0462-11e2-9c35-002564e8ca4b} - H:\TL_Bootstrap.exe
MountPoints2: {bdfc3633-85d9-11e2-80d2-002564e8ca4b} - H:\TL-Bootstrap.exe
MountPoints2: {c0fbb6bf-64da-11e0-ab83-002564e8ca4b} - E:\TL-Bootstrap.exe
MountPoints2: {cd55b5ca-73b1-11e2-abdc-002564e8ca4b} - E:\TL-Bootstrap.exe
MountPoints2: {cd55b62b-73b1-11e2-abdc-002564e8ca4b} - H:\setup.exe -a
MountPoints2: {da5874dd-6f40-11e2-bc2f-002564e8ca4b} - H:\TL-Bootstrap.exe
MountPoints2: {e04d3b75-6f99-11e0-a78b-002564e8ca4b} - H:\TL-Bootstrap.exe
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU - {1FBC9806-4711-4D06-9B0C-83F52F2CB6AA} URL =
SearchScopes: HKCU - {B48F689A-875F-451B-BAA9-FF226F37BD50} URL =
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
Toolbar: HKCU - No Name - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - No File
CHR Plugin: (Coupons Inc., Coupon Printer Manager ) - C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll No File
CHR Plugin: (Coupons Inc., Coupon Printer Manager ) - C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
2013-12-02 22:09 - 2013-12-11 12:56 - 00000000 ____D C:\Program Files (x86)\Spybot - Search & Destroy 2
2013-12-02 22:09 - 2013-12-11 12:55 - 00000000 ____D C:\ProgramData\Spybot - Search & Destroy
2013-12-02 22:09 - 2013-12-02 22:09 - 00000000 ____D C:\Windows\System32\Tasks\Safer-Networking
2013-12-02 21:17 - 2013-12-18 06:43 - 00000000 ____D C:\Program Files (x86)\SpywareBlaster
2013-12-18 06:43 - 2013-12-02 21:17 - 00000000 ____D C:\Program Files (x86)\SpywareBlaster
2013-12-11 12:56 - 2013-12-02 22:09 - 00000000 ____D C:\Program Files (x86)\Spybot - Search & Destroy 2
2013-12-11 12:55 - 2013-12-02 22:09 - 00000000 ____D C:\ProgramData\Spybot - Search & Destroy
2013-12-02 22:09 - 2013-12-02 22:09 - 00000000 ____D C:\Windows\System32\Tasks\Safer-Networking
C:\Users\Father\AppData\Local\Temp\HitmanPro.exe
CMD: ipconfig /flushdns
*****************

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{488d8a27-9b1a-11e1-b8ca-002564e8ca4b} => Key not found.
HKCR\CLSID\{488d8a27-9b1a-11e1-b8ca-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{511f2451-1341-11e3-a894-002564e8ca4b} => Key not found.
HKCR\CLSID\{511f2451-1341-11e3-a894-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{579feb48-8fb9-11e2-9c25-002564e8ca4b} => Key not found.
HKCR\CLSID\{579feb48-8fb9-11e2-9c25-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{579feb55-8fb9-11e2-9c25-002564e8ca4b} => Key not found.
HKCR\CLSID\{579feb55-8fb9-11e2-9c25-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{a5d917d4-6731-11e0-ad33-002564e8ca4b} => Key not found.
HKCR\CLSID\{a5d917d4-6731-11e0-ad33-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{b34b254e-0462-11e2-9c35-002564e8ca4b} => Key not found.
HKCR\CLSID\{b34b254e-0462-11e2-9c35-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{bdfc3633-85d9-11e2-80d2-002564e8ca4b} => Key not found.
HKCR\CLSID\{bdfc3633-85d9-11e2-80d2-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c0fbb6bf-64da-11e0-ab83-002564e8ca4b} => Key not found.
HKCR\CLSID\{c0fbb6bf-64da-11e0-ab83-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{cd55b5ca-73b1-11e2-abdc-002564e8ca4b} => Key not found.
HKCR\CLSID\{cd55b5ca-73b1-11e2-abdc-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{cd55b62b-73b1-11e2-abdc-002564e8ca4b} => Key not found.
HKCR\CLSID\{cd55b62b-73b1-11e2-abdc-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{da5874dd-6f40-11e2-bc2f-002564e8ca4b} => Key not found.
HKCR\CLSID\{da5874dd-6f40-11e2-bc2f-002564e8ca4b} => Key not found.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{e04d3b75-6f99-11e0-a78b-002564e8ca4b} => Key not found.
HKCR\CLSID\{e04d3b75-6f99-11e0-a78b-002564e8ca4b} => Key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKCR\Wow6432Node\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{1FBC9806-4711-4D06-9B0C-83F52F2CB6AA} => Key not found.
HKCR\CLSID\{1FBC9806-4711-4D06-9B0C-83F52F2CB6AA} => Key not found.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B48F689A-875F-451B-BAA9-FF226F37BD50} => Key not found.
HKCR\CLSID\{B48F689A-875F-451B-BAA9-FF226F37BD50} => Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => Value not found.
HKCR\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{759D9886-0C6F-4498-BAB6-4A5F47C6C72F} => Value not found.
HKCR\CLSID\{759D9886-0C6F-4498-BAB6-4A5F47C6C72F} => Key not found.
C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll not found.
C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll not found.
HKLM\SOFTWARE\Policies\Google => Key not found.
"C:\Program Files (x86)\Spybot - Search & Destroy 2" => File/Directory not found.
"C:\ProgramData\Spybot - Search & Destroy" => File/Directory not found.
"C:\Windows\System32\Tasks\Safer-Networking" => File/Directory not found.
"C:\Program Files (x86)\SpywareBlaster" => File/Directory not found.
"C:\Program Files (x86)\SpywareBlaster" => File/Directory not found.
"C:\Program Files (x86)\Spybot - Search & Destroy 2" => File/Directory not found.
"C:\ProgramData\Spybot - Search & Destroy" => File/Directory not found.
"C:\Windows\System32\Tasks\Safer-Networking" => File/Directory not found.
"C:\Users\Father\AppData\Local\Temp\HitmanPro.exe" => File/Directory not found.

========= ipconfig /flushdns =========


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========


==== End of Fixlog ====
DougSr
December 20, 2013, 12:28 AM UTC
Of the start up programs

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin

mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

and

StartupFolder: C:\Users\Father\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

These would be the ones that I would like to disable, I am sure the Crashplan is very memory intensive I want to leave it enabled until I can get my initial backup finished. I have well over 3Tb of photos I need to back up and have saved offsite. That is also why I have the Photoshop stuff on there.
Gary R Administrator
December 20, 2013, 10:20 AM UTC
OK, lets disable those auto starts then ....

First ...

Before we start disabling anything, I'd like you to make a backup of your Registry, which we can restore to if necessary.

Please click on THIS link, and follow the instructions for installing TCRB and creating a backup of your Registry.

Next ...

  • Click Start
  • Type notepad.exe in the search programs and files box and clcik Enter.
  • A blank Notepad page should open.
    • Copy/Paste the contents of the code box below into Notepad. (do not include Code: Select all)

HKLM-x32\...\Run: [AdobeCS6ServiceManager] - C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe [1075296 2013-04-25] (Adobe Systems Incorporated)

HKLM\...\Run: [CanonSolutionMenu] - C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.EXE [767312 2009-03-17] (CANON INC.)

HKLM\...\Run: [AdobeAAMUpdater-1.0] - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [472984 2013-09-25] (Adobe Systems Incorporated)

Reg: reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run" /v "Adobe Arm" /f

Reg: reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run" /v "SunJavaUpdateSched" /f

Reg: reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v "Logitech Download Assistant" /f

Startup: C:\Users\Father\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk

    • Save it to the same folder/directory that FRST.exe is in, naming it as fixlist.txt


NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system

  • Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
    • Press the Fix button once and wait.
    • FRST will process fixlist.txt
    • When finished, it will produce a log fixlog.txt in the same folder/directory as FRST64.exe.


Please let me know how your computer is performing now, or if you have any problems.
DougSr
December 20, 2013, 11:00 AM UTC
Hope this is ok, I posted the Fixlog to prevent me from screwing it up again. I shall restart the machine and let you know how it works


Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 20-12-2013
Ran by [redacted] at 2013-12-20 05:59:06 Run:3
Running from C:\Users\[redacted]\Desktop
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
HKLM-x32\...\Run: [AdobeCS6ServiceManager] - C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe [1075296 2013-04-25] (Adobe Systems Incorporated)
HKLM\...\Run: [CanonSolutionMenu] - C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.EXE [767312 2009-03-17] (CANON INC.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [472984 2013-09-25] (Adobe Systems Incorporated)
Reg: reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run" /v "Adobe Arm" /f
Reg: reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run" /v "SunJavaUpdateSched" /f
Reg: reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v "Logitech Download Assistant" /f
Startup: C:\Users\Father\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk

*****************

HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\AdobeCS6ServiceManager => Value deleted successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\CanonSolutionMenu => Value deleted successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\AdobeAAMUpdater-1.0 => Value deleted successfully.

========= reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run" /v "Adobe Arm" /f =========

ERROR: The system was unable to find the specified registry key or value.


========= End of Reg: =========


========= reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run" /v "SunJavaUpdateSched" /f =========

ERROR: The system was unable to find the specified registry key or value.


========= End of Reg: =========


========= reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v "Logitech Download Assistant" /f =========

ERROR: The system was unable to find the specified registry key or value.


========= End of Reg: =========

C:\Users\Father\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk => Moved successfully.

==== End of Fixlog ====
DougSr
December 20, 2013, 11:15 AM UTC
Gary R, I thank you very much. The computer booted up faster than I remember, the main thing I want to check on is to see how Photoshop works with the changes we made. Oh I also think I should have left the Dell Dock alone as that is a dock that has the programs I use the most ie Pshop Lightroom, Firefox, etc. Is there a way I can roll it back to use that but get rid of the others? I mean other than doing a restore and running FRST without the Dell Dock in the Fixlist text? Either way I thank you very much for your help, you have saved me some grey hairs.
Merry Christmas to you all.
Gary R Administrator
December 20, 2013, 4:46 PM UTC
To put Dell Dock back into your Stsrtup folder, please do the following ....

  • Click Start > Computer and in the "title bar" at the top copy/paste C:\Users\Father\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
  • Now click on the right arrow -> to the right of it.
  • This should open your Startup folder.


Next ...

Leave the Startup folder open and then ...

  • Navigate to C:\Program Files\Dell\DellDock\DellDock.exe
  • Right click on DellDock.exe and select Create a shortcut.
  • This should create a shortcut in the folder you are in.
  • You may be told that a shortcut could not be created in that location and asked if you want to create one on your Desktop, if so answer yes.
  • Once the shortcut is created, drag and drop it into the Startup folder.

Any problems let me know.
DougSr
December 21, 2013, 11:33 AM UTC
Done, I thank you very much. Seems to be close to what it used to be. Thanks and once again, Merry Christmas

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