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Need help removing an .exe file!

7 min read

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This thread's last reply is from March 9, 2013, 7:14 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

TrucknMom2
March 4, 2013, 4:24 PM UTC
I still cannot find the scan results to send you.
wannabeageek MRU Master
March 6, 2013, 3:21 AM UTC
Hello truckenmom2,

Sorry to read you are having difficulties.

Lets try this and see if we can get something for you to post.


Create a batch file
  1. Open Notepad.
  2. Copy/paste the following text into the empty Notepad window.
    @echo off
    Copy C:\Program Files\ESET\ESET Online Scanner\log.txt C:\Documents and Settings\Owner\Desktop\ESETlog.txt
    del %0
  3. Save the file as ESET.bat on your desktop. Save it with the file type... all types *.*.
  4. Double click the file ESET.bat to execute.



Now the file ESETlog.txt should be on your desktop.
Double click on it to open the file.
Copy and paste the contents in your next post.

wbg
TrucknMom2
March 6, 2013, 11:19 AM UTC
Sorry..it isn't going to my desktop, and it's not bringing anything up for me to see.
TrucknMom2
March 6, 2013, 11:29 AM UTC
I did it again and saw a file on my desktop, when I double clicked on it it was about to open but it looked like a black page then disappeared like a flash.
wannabeageek MRU Master
March 8, 2013, 5:02 AM UTC
Greetings TrucknMom2,

I apologize for the long delay. Do not worry about the report right now.

Tell me how the computer is performing and are you currently experiencing any problems?

Please be sure to try both Firefox and Internet Explorer.

wbg
TrucknMom2
March 9, 2013, 7:07 PM UTC
will get back to you thursday..sorry..problems here.
Cypher Admin/Teacher
March 9, 2013, 7:14 PM UTC
Due to an apparent lack of the time required to complete the cleaning process, this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum, include a
fresh DDS log, and wait for a new helper.

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