Slow windows XP laptop with rootkit evidence

Hi helpintoledo,

I will have Kelly resume use of her laptop and will advise later today.

Good, before you do we have a couple of tasks to complete.

Please uninstall Coupon Printer for Windows

Run OTL Script

• Double-click OTL.exe (Right click and choose "Run as administrator" in Vista/Win7).
• Copy and Paste the following code into the textbox. Do not include the word Code
  

  
  
  :Commands
  
  [CREATERESTOREPOINT]
  
  
  
  :processes
  
  killallprocesses
  
  :otl
  
  CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Documents and Settings\Marc\Local Settings\Application Data\Google\Chrome\Application\plugins\npMozCouponPrinter.dll
  
  O4 - HKLM..\Run: [] File not found
  
  O4 - HKU\S-1-5-21-1708537768-152049171-725345543-1004..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe -update activex File not found
  
  :files
  
  
  
  :commands
  
  [EMPTYTEMP]
  
  [EMPTYFLASH]
  
  [EMPTYJAVA]
  
  [REBOOT]
  
  

• Then click the Run Fix button at the top.
• Click .
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Please let me know how the computer is running once Kelly has used it for a while.

a lack of response,