Hi OceanBlue1213,
The problems you are still experiencing are not coming from malware as all of your latest logs appear to be clean.
As this is a dedicated Malware Removal site I think those issues are best left to experts elsewhere..
Here are some excellent Tech sites (in no particular order) that may be able to help with these problems:
If the helper at the forum you chose mentions malware, feel free to link them to this topic.
So as I said above your logs are clean, I hope you can resolve your other problem with the links that I provided.
I leave with some clean-up steps and some advice.
OTL-CleanupYou should still have this on your desktop, if so, please ignore the download instructions.
Please download
OTL Save it to your Desktop.
- Double click on OTL.exe to run it.
- Press the CleanUp button.
- When done, you will be prompted to reboot your system to finish file removal... please select OK to reboot your computer.
If you did
not reboot your computer normally, please do so now, before continuing.
Update your Antivirus programs and other programs regularly. This is one good way to avoid new threats. The following websites can be used to check if you need any update.
Secunia Personal Software InspectorF-secure Health CheckFileHippo.com Update Checker - © Copyright FileHippo.com
Some free programs that can improve your computer security:Malwarebytes Anti-malwareThis is a great anti-malware application that can remove a good percentage of infections. You should run a scan with it at least once week, after you download the latest updates.
You can find information and Download it from
HERESiteAdvisorSiteAdvisor is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
You can find more information and download it from
HereWinPatrolAs a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit
HEREStay informed.To help minimize the chances of becoming infected, please read.
Computer Security - a short guide to staying safer onlinePlease reply to this post so I know you have read it. If you don't have any further questions this thread will be closed.
Safe surfing!