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McAfee Firewall Turning Off Automatically

98 min read

This thread's last reply is from December 22, 2012, 6:08 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

pgmigg
December 18, 2012, 6:06 AM UTC
Hello mattsmart1,

Your latest set of logs appear to be clean! :cheers:
This is my general post for when your logs show no more signs of malware.
Before I give you instructions how to keep your computer clean and secure, you need to make a few additional steps

Step 1.
OTL - Run Fix Script
You should still have OTL on your desktop.
Important! Close all applications and windows so that you have nothing open and are at your Desktop.
  1. Right click on OTL.exe select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Copy and Paste the following code into the text box. Do not include the word Code

    
:Commands
    
[EMPTYTEMP]
    
[CLEARALLRESTOREPOINTS]

  3. Click under the Custom Scan/Fixes box and paste the copied text.
  4. Click the Run Fix button. If prompted... click OK.
  5. OTL may ask to reboot the machine. Please do so if asked.


Step 2.
OTL-Cleanup
  1. Right click on OTL.exe select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Press the CleanUp button.
  3. When done, you will be prompted to reboot your system to finish file removal, please select OK to reboot your computer.


Please don't forget to enable all your defense software!

Then:
If you are still uncomfortable with any McAfee part behavior, please note that your best option is probably to contact McAfee Customer Service for additional help but if this does not work then you can try one of these sites for help because your problems are not related to malware anymore:


Finally, please click HERE to find a short guide to staying safer online.

Please don't hesitate to ask any additional questions.

Stay Safe! ;)
pgmigg

Failure to post replies within 72 hours will result in this thread being closed
mattsmart1
December 19, 2012, 4:02 AM UTC
pgmigg,
Accomplished the last 2 items as you suggested.
Did the logs report that there was any malware?

Greatly appreciate your time and assistance! :)
pgmigg
December 19, 2012, 4:27 AM UTC
Hello mattsmart1,
Did the logs report that there was any malware?
Actually you had a good healthy computer. There was some minor stuff (nothing to worry about) and around 1GB of temporary files - all were removed successfully...
Greatly appreciate your time and assistance! :)
You are very welcome! :D

Stay Safe! ;)
pgmigg
Gary R
December 22, 2012, 6:08 AM UTC
As your problems appear to have been resolved,