Malware Removal Forums

slow internet, youtube videos don't play

mcm743 · 2011-08-13T21:24:46+00:00

Hi, I'm afraid I don't have a great description of the problem. To be honest, I'm not even 100% sure my computer is infected (though I'd say 75% sure). Basically my Internet has been intermittently slow. On one occasion, I attempted to go to Twitter and instead of going to the website, my browser (Chrome) downloaded a very small file called "Twitter". This happened three times in succession with Twitter and then once with another website which I forget. I didn't realize at the time I was having a problem, so unfortunately I deleted the files and don't know the file type. My anti-malware programs (Iobit 360 and Malwarebytes) were not picking anything up, so I attempted to download Emsisoft Anti-Malware and Trend Micro's HijackThis. Installation of both were denied with a message about licensing and said that I should contact the software provider. I then downloaded the installation files on another computer and was able to run them from an external hard drive (aka my iPod). Emsisoft fou

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deltalima Admin/Teacher

August 23, 2011, 6:17 PM UTC

Hi mcm743,

The threats found by ESET were all items that had previously been found and quarentined by Spybot - Search & Destroy and so are no longer a threat and do not need to be removed.

The ESET scanner can be used any time as a backup to the antivirus installed on your computer.

Good luck and stay clean.

deltalima Admin/Teacher

August 23, 2011, 6:48 PM UTC

As this issue appears to be resolved,

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slow internet, youtube videos don't play

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