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This thread's last reply is from June 4, 2011, 11:25 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Alander
Hi

aswMBR - FIX TDL4
You should still have this on your desktop.

  1. Double click the askyRMB.exe to run it
  2. Click the "Scan" button to start the scan.
  3. On completion of the scan click the "FIX" button. (Do not use the "Fix MBR" button.)
  4. When the FIX process has completed, please save the log file, to your desktop, as you did before.
  5. Copy and paste the contents of the log file in your next reply.
Alander
3 Day Response

Hi... It has been 2 days since my last post to you.

  • Do you still need help with this problem?
  • Do you need more time?
  • Are you having problems understanding or following my instructions?

Just let me know what's going on otherwise...
After 24 hrs., if you have not replied to this thread... it will be closed!
Carolyn MRU Emeritus
a lack of response,

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