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very slow computer keeps crashing

jeromeserena · 2011-04-25T14:28:04+00:00

hi guys i hope i am posting with something you can help. if not i am sorry for wasting your time. my computer runs very slow and will crash quite often, i dont know but could there be malwware running in the background causing this. Run by [redacted] at 15:18:59.93 on 25/04/2011 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.152 [GMT 1:00] . AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D} . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup svchost.exe svchost.exe C:\Program Files\Alwil Software\Avast5\AvastSvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Common Files\InstallShield\UpdateServic

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jeromeserena

May 2, 2011, 7:23 PM UTC

thank you very much
it seems to be quicker but i will upgrade as you suggested
once again thank you for all your time and effort
jerome

Cypher Admin/Teacher

May 3, 2011, 9:34 AM UTC

Hi jeromeserena.

once again thank you for all your time and effort

You're most welcome, good luck and stay safe.

As this issue appears to be resolved,

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