Malware Removal Forums

Virtumonde, Help!!!!!!!!!!!!!!!!!!!!

NotMissSheila · 2010-12-20T10:15:53+00:00

Hello, I need help please to remove Virtumonde. I downloaded AVG 2011 and ran it, I thought it was gone but when I rebooted it was still there. I understand this is hard to get rid of. Below is my HijackThis log and Uninstall list. Any help is greatly appreciated. Thank you, Sheila Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 5:03:17 AM, on 20/12/2010 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.18999) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Program Files\Trusteer\Rapport\bin\RapportService.exe C:\Windows\system32\taskeng.exe C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\

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NotMissSheila

December 23, 2010, 7:25 PM UTC

Hi Cypher. Thanks. I am confused though because ESET said I had 5 infected files still. My took bar turns black sometimes which is weird. Before I perform these finishing tasks I feel like there are still problems to fix. Am I wrong?

Cypher Admin/Teacher

December 23, 2010, 7:37 PM UTC

Hi MissSheila.
What the ESET scan found were False positive detections they are nothing of concern.
Is the issue with your tool bar the only problem you are having?

NotMissSheila

December 23, 2010, 7:42 PM UTC

Yes that seems to be the only prob. False positives? thats wierd. Sorry it's so hard to be on at same times, we seems to be worlds apart. I live in Hamilton Ontario Canada. So I will just go ahead and follow last set of instructions?

Thanks again,
Sheila

Cypher Admin/Teacher

December 23, 2010, 7:45 PM UTC

So I will just go ahead and follow last set of instructions?

False positive detections are quite common with these scanners.
As i said your logs are clean you're good to go just follow my last set of instructions

NotMissSheila

December 24, 2010, 6:31 PM UTC

Thank you Cyhper, all seems good now. I appreciate all your time and help. Wishing you and your family a very Merry Christmas.

Cypher Admin/Teacher

December 24, 2010, 6:42 PM UTC

Hi Sheila.

I appreciate all your time and help.

You're most welcome.
And a Merry Christmas to you and your family also, good luck and stay safe.

As this issue appears to be resolved,

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