Help with slow vaio

Thanks, the Kaspersky scan will take several hours to complete.

Hi
I have tried Kaspersky twice and it has locked up on both occaisions, can we resume this next week? as I am away.
I noted that there were infections, but I do not know any specifics.
Thanks for all your help so far
best wishes

Hi syil8,

I have tried Kaspersky twice and it has locked up on both occaisions, can we resume this next week

OK, I will keep this topic open until next week.

If you have problems with the Kaspersky scan then please run this alternative scan.

ESET online scannner

• Please go Here then click on:
  

  Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
  All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

• Select the option YES, I accept the Terms of Use then click on:
• When prompted allow the Add-On/Active X to install.
• Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:

• Scan for potentially unwanted applications
  
• Scan for potentially unsafe applications
• Enable Anti-Stealth Technology


• Now click on:
• The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
• When completed the Online Scan will begin automatically.
• Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
• When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
• Now click on:
• Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
• Copy and paste that log as a reply to this topic.

Bump, to keep topic open.

Bump, to keep topic open.

Bump, to keep topic open.

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum, include a fresh HijackThis log, and wait for a new helper.

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