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Unable to update windows and search engine pop ups

12 min read

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This thread's last reply is from September 29, 2010, 11:51 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

kcoday
My computer is running much, much better than when I first posted here. Although I still cannot select Stand by or Hibernate for Windows and I get a black reboot (?) screen every time I start the computer. I also haven't tried reinstalling iTunes yet or updating Windows.

Here is my most recent OTM log.

All processes killed
========== FILES ==========
C:\Config.Msi\a2dd5af.rbf moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\admsrc.dll
C:\WINDOWS\admsrc.dll moved successfully.
C:\WINDOWS\system32\hlp.dat moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: user
->Temp folder emptied: 3223 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 57721634 bytes
->Google Chrome cache emptied: 7802004 bytes
->Flash cache emptied: 611 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 483 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 63.00 mb


OTM by OldTimer - Version 3.1.16.1 log created on 09252010_174048

Files moved on Reboot...

Registry entries deleted on Reboot...
Cypher Admin/Teacher
Hi kcoday.
I still cannot select Stand by or Hibernate for Windows and I get a black reboot (?) screen every time I start the computer.

I can direct you to a tech forum who can better advise you about that problem.
You're logs appear to be clean so see if you can updated windows now.
Post back and let me know if you have any problems doing so.
Gary R Administrator
lack of response,

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