This thread's last reply is from September 23, 2010, 3:20 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
IF i have a copy, it wont have SP3.
It is more probable that I have a system recovery CD.
Just spoken to Mum, She has a bootable copy of XP - but not SP3.
Hi oscar,
It is more probable that I have a system recovery CD.
Is that a CD that allows you to boot to the
Recovery Console or to reinstall Windows to the state it was when the computer was new?
Yes, it will boot to the recovery console or reinstall windows afresh.
Hi oscar,
Back on broadband again so my replies should be more regular now.
To restore the system to original is one option and would ensure that the system is clean, however I am talking with other experts to establish a method of replacing that infected file that Avast removed.
I will respond as soon as possible.
Hi oscar,
it will boot to the recovery console
Please use the CD to boot to the Recovery Console.
At the console prompt type
disable videX32 and press
Enter
The system should display the startup type that has been changed and should be
SERVICE_BOOT_START or
SERVICE_SYSTEM_START
Please make a note of what is displayed and let me know.
Now type
Exit to reboot the computer and try to boot into safe mode and let me know the result.
