Hi
,
Let's proceed,
First,
ATF by Atribune
Please download HERE and save to the desktop. Double-click ATF Cleaner.exe to open it.
Under Main choose:
if you use Firefox:
if you use Opera:
Click Exit on the Main menu to close the program
Next,
ESET Online Scanner
Go here to run an online scannner from ESET.
Next,
Checklist.
Please post.
Let's proceed,
First,
ATF by Atribune
Please download HERE and save to the desktop. Double-click ATF Cleaner.exe to open it.
Under Main choose:
- choose: Select All
Click the Empty Selected button.
if you use Firefox:
- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
if you use Opera:
- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program
Next,
ESET Online Scanner
Go here to run an online scannner from ESET.
- Note: You will need to use Internet explorer for this scan
- Turn off the real time scanner of any existing antivirus program while performing the online scan
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activex control to install
- Click Start
- Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked
- Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked
- Click Scan
- Wait for the scan to finish
- Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
- Copy and paste that log as a reply to this topic
Next,
Checklist.
Please post.
- Content of log.txt (Find in C:\Program Files\Eset\Eset Online Scanner\)
- Post any question/problem ?
