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most of the services have been shut down

clouduster · 2009-10-05T19:13:43+00:00

My daughter's computer all of a sudden had most of the services shut down and I cannot restart most of them. It appears that something has infected the computer but nothing shows up on several different antivirus software scans. Here is my log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:49:10 PM, on 10/5/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe C:\Program Files\Java\j

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km2357 MRU Master

October 21, 2009, 6:46 PM UTC

Hi clouduster,

Just checking in to see if you are back yet. And if you are, how are things coming along?

NonSuch Administrator

October 25, 2009, 8:31 AM UTC

a lack of response,

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