Bio-Hazard
Hello!
I have asked advice about your problem from my Malware expert collagues. We need to find out few things before i can decide what to do.
By viewing the Event Viewer logs we could maybe find out what is wrong.
In Device Manager we can find out if anything is wrong with one of your devices.
I have asked advice about your problem from my Malware expert collagues. We need to find out few things before i can decide what to do.
By viewing the Event Viewer logs we could maybe find out what is wrong.
- Go to Start
- Click on Run
- In the box, type eventvwr
- Look at the System and Application log files and note any that are made at the time you lose connection or have another problem
- We need to know the Event ID and Source.
In Device Manager we can find out if anything is wrong with one of your devices.
- Right-click on My Computer
- Click Manage
- Now click on Device Manager
- Expand all the sections and check them for any exclamation marks. Make a note of it
- We need to know the section where the device was found and the name of the device
