Malware Removal Forums

Cubase sx 3 won't open

setts · 2009-02-16T04:13:39+00:00

Hi, I down loaded a trial VST software program from a dodgy site and installed it. Went to open my Cubase Program but it no longer opens ( gets stuck initialising /scan plugins). Ran Norton's which indicated that I had a Trojan which Noton removed but I still cannot open the program. I have re-iinstalled the Cubase program several times without any luck ...Any advice would be most welcomed. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:07:09 PM, on 16/02/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program

5 min read

✨ The volunteers who helped with this thread aren't active anymore, but you can still get a personalized answer — click Ask AI below.

ndmmxiaomayi MRU Emeritus

March 6, 2009, 3:16 PM UTC

Hi setts,

Please remove this old version of Java as it's a security vulnerability.

Click on Start > Control Panel and double click on Add/Remove Programs. Find Java(TM) 6 Update 7 and click on Change/Remove button to uninstall it.

Any other issues?

setts

March 6, 2009, 10:13 PM UTC

Hi ,

Deleted the java program. Tried to open the Cubase program and it still won't open. Might have to a complete system installation?

Thanks so much for your help

ndmmxiaomayi MRU Emeritus

March 7, 2009, 7:14 AM UTC

Hi setts,

That's probably not needed. Can you try re-installing Cubase again?

setts

March 7, 2009, 8:00 AM UTC

I did , no luck. I got another copy of Cubase -same version- and got the exact same problem. It starts to initialise and than gets stuck before it can open and crashes, its quite frustrating.

ndmmxiaomayi MRU Emeritus

March 7, 2009, 8:13 AM UTC

Hi setts,

You might want to try these sites for help:

Cubase Forums

Cubase Knowledge Base

These people would know more about Cubase than me, and would be in a better position to help you.

setts

March 7, 2009, 9:28 AM UTC

Thanks for all your help. It is a bug I downloaded and i just want to get to the bottom of it .

Cheers

Michael

ndmmxiaomayi MRU Emeritus

March 8, 2009, 6:02 AM UTC

I'm afraid that I can't help you in this area, as we are trained in malware removing rather than tech support.

Unless you have more malware issues (I don't see any, which is good news

) , I would need to direct you to Cubase support forums.

NonSuch Administrator

March 12, 2009, 9:52 PM UTC

As this remaining issue does not involve malware and therefore falls outside the scope of this forum, this topic is now closed.

You can help support this site from this link :
Donations For Malware Removal

✨ Ask AI about this thread

No ads, no affiliate links — generated on request from this thread's own archived content, not written by forum staff. Never run a scan/removal tool as a self-service step if the original thread describes it being done under a helper's direct supervision, and don't include your name, email, or other personal details in a follow-up question. See our privacy page for details on how this works.