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microsoft download site (amongst others) not connecting

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This thread's last reply is from February 15, 2009, 6:11 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

dan12 MRU Honors Grad Emeritus
February 5, 2009, 12:12 PM UTC
Ok, Andy, all the best.
I will leave this topic open for five days,if it gets closed, start a new thread to have your log looked over to make sure all is well.
I will keep a look out for you, or you could put in your title for the attention of dan12.
regards dan :)
Andyalfa
February 5, 2009, 12:20 PM UTC
I know I can get to you via my laptop if necessary. I will let you know one way or another.

Deep breath...here goes.
Andyalfa
February 5, 2009, 5:32 PM UTC
OK, I've done it. A clean copy of XP. The files I'd backed up to the external hard drive are restored OK, office is up and working and after a few fraught (what seemed like) hours, I'm connected to the internet as you can tell. Just installing XP service pack 3.

Initial signs are promising. I couldn't download anything from Microsoft before, so fingers crossed. Will be in touch with an update later, but in the mean time, thanks for your help.
dan12 MRU Honors Grad Emeritus
February 5, 2009, 5:47 PM UTC
I'm pleased Andy, well done :P
Andyalfa
February 5, 2009, 8:10 PM UTC
Hi Dan,

Everything still seems OK. That was quite an intense afternoon. I did get a bit twitchy when I couldn't get the internet connection up and running but it seems OK now.

Thanks once again for your help. Nice to know there are some good guys out there.
dan12 MRU Honors Grad Emeritus
February 5, 2009, 8:26 PM UTC
Do you want to post a HJT log so I can look it over and that your all upto date.
Then we can close the thread if all is ok.
And well done to you :)
Andyalfa
February 6, 2009, 9:57 AM UTC
Will do, but it won't be till later. Back at work today, so it'll have to wait till I get home.

Yes, it was a busy and stressful afternoon, but I managed it OK in the end. I feel a bit soft being an IT professional myself. I'm more a mainframe guy though. I lnormally eave the PC stuff to a mate of mine usually, who's very good at that sort of thing. Trouble is, he's been working away for a little while now, hence calling on this site for help.

Just out of interest, how is this site/yourself funded? Is there anywhere I can make a small donation or something to show my appreciation of a job well done?
dan12 MRU Honors Grad Emeritus
February 12, 2009, 4:10 AM UTC
Hi, Andy, hope all is well. I was keeping the thread open.
So if you want your HJT log looking through from your reformatted system, I'm happy to do so.
I will give you 24hrs I will then need to close up the thread. :)
dan
NonSuch Administrator
February 15, 2009, 6:11 AM UTC
As this issue appears to be resolved,

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