Need Help With Comp Suspected Malware

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   Spyware, Adware, Dialers, and other potentially dangerous programs
   Archives
   Mail databases
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply.

Starting Java applet has failed! Please go online to use this program.

• Click here to perform a Panda online scan. Please use Internet Explorer as it requires ActiveX.
• Click on Scan your PC now.
• A new window will open.
• Select your country and type in your email address. You may also optionally choose to receive emails from Panda. If you don't wish to, please select I do not want to receive marketing information from Panda Software and/or its International Representatives where applicable. option.
• Click on Free online scan.
• You will be prompted to install an ActiveX. Please allow it.
• Once installed, it will start downloading the virus definitions. Please be patient. This takes a while.
• Once the files are downloaded, it will ask you to select what to scan. Select My Computer.
• The scan will start. It takes a while, please be patient.
• Once done, click on View Report.
• You will be brought to another page. Click on Save Report. Save it to your desktop. Please post this report in your next reply.