Malware Removal Forums

Very slow FF & email - SpywareTerminator - Joke.Infect

godivarides · 2008-10-19T18:21:51+00:00

Hi! REPOST - I've been helped here previously and unfortunately back with some issues. I transitioned from IE to Firefox, initially it was quite a bit faster, then slowed down. Recently I've been doing a great amount of research on blogs and searching through monster/workopolis/careerbuilder. It seemed to begin when I emailed a job posting, because AVAST freaked out with its virus siren. In the past, I cancelled the emails when this happened, this time I didn't. It is very slow loading pages via Firefox - sometimes 5 minutes, sometimes it takes 2 minutes to open an email in my inbox. I've run Xoftcopy, SuperAnti-Spyware, Spyware Guard and Malwarebytes anti-spyware - nothing shows up. Each night as scheduled Spyware Terminator runs - nothing shows up; Scotty's on Patrol and nothing shows up; ZoneAlarm isn't ringing. I'm running a thorough diagnostic via AVAST - it's barely 1% through, running over 5 hours now. I added RogueRemover - which found 4 threats and removed them. I added bitdef

15 min read

Looking for the outcome? Ask AI

Rodav MRU Master Emeritus

October 29, 2008, 12:32 PM UTC

Do you need any more help Sandra?

godivarides

October 29, 2008, 1:47 PM UTC

Hi

Sorry for the delay, I was away.

RegAssissn asks me to enter the registry for deletion, when I open it
If I rightclick - asks for a password if I enter as Administrator - which I don't have
if I enter as User, it gives me a RUN TIME ERROR 481

Am I missing something?

thanks for your help!
Sandra

Rodav MRU Master Emeritus

October 29, 2008, 9:05 PM UTC

Hi Sandra,

We will try it a different way, you can delete regassasian as we won't use it again.

Step 1:

Double-click OTMoveIt3.exe.
Copy the lines in the codebox below.

:services

KLIF

BDFsDrv

BDRsDrv



:files

C:\WINDOWS\system32\DRIVERS\klif.sys

C:\Program Files\Softwin\BitDefender10



:reg

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]

"SUPERAntiSpyware"=-



:commands

[emptytemp]

[reboot]

Return to OTMoveIt3, right click in the Paste Instructions for Items to be Moved window (under the yellow bar) and choose Paste.
Click the red Moveit! button.
Copy everything in the Results window (under the green bar), and paste it in your next reply.
Close OTMoveIt3

Step 2:
Run RSIT.exe by double clicking it and post the following:

The OTMoveit3 log
The new RSIT log

Also let me know how your computer is running.

godivarides

October 31, 2008, 1:42 PM UTC

Hi!

I already tried that - it prompts for a registry key to delete.

I must have missed something in your instructions. as I'm uncertain what registry(ies) I was suppose to delete.

After the diagnosis from PCPitsop, I searched for freeware on majorgeeks and ran:

CCleaner
RegCleaner
CBI

I think they perform the functions of PCPitstop - they removed numerous orphan files and cleaned out the cache.

Here is a new HJT

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:40:55 AM, on 31/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.telus.net/set_region.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.telus.net/set_region.html
F2 - REG:system.ini: Shell=explorer.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4D054067-DE3A-48F9-B19B-BCD229B9AE8D} (PrinterHelpEtcActiveX Control) - http://dev.imagingworld.co.kr/printerhelp/introduction/DrPrinter.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1216393784441&h=c9c6fa5210670c0bde66e10a061d5ee6/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin3.valueactive.com/Register/Branding/olr3313/OCX/v1018/flashax.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O17 - HKLM\System\CS2\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O17 - HKLM\System\CS3\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O17 - HKLM\System\CS4\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

--
End of file - 7855 bytes

I'm going to search for more RAM today and see if that helps. power supply is brand new I just changed that.
Thanks!
Sandra

Rodav MRU Master Emeritus

October 31, 2008, 6:47 PM UTC

Hello Sandra and happy halloween!

Don't worry too much about the other instructions it was just to clear out a few legit leftovers. You seem to be malware free and your issues look to from the lack of RAM and when you get some more you really should notice an improvement.

I'm not a big fan of automated registry cleaners they can sometimes cause more harm than good, I would suggest you remove them but it's your choice.

Step 1:
Let's clear out the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately.

Double-click OTMoveIt3.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Also delete RSIT.exe, Regassaian.exe and ny logs we produced.

Your logs are now clean.

If you still feel you are having any issues please let me know now, otherwise read through the following:

Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented

Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
Go here to check for & install updates to Microsoft applications
Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install
Keep your non-Microsoft applications updated as well
Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
Make Internet Explorer more secure
Click Start > Run
Type Inetcpl.cpl & click OK
Click on the Security tab
Click Reset all zones to default level
Make sure the Internet Zone is selected & Click Custom level
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
Next Click OK, then Apply button and then OK to exit the Internet Properties page.
Install a Hosts File
I recommend MVPS Hosts File
Every version of windows includes a hosts file as part of them. A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
On some PCs, having a custom HOSTS file installed can cause a significant slowdown. Following these instructions should resolve the issue
- Click Start > Run
- Type services.msc & click OK
- In the list, find the service called DNS Client & double click on it.
- On the dropdown box, change the setting from automatic to manual.
- Click OK & then close the Services window
For a more detailed explanation of the HOSTS file, click here
The last and most important thing I can tell you is UPDATE, UPDATE, UPDATE.
If you don't update your security programs (Antivirus, Antispyware, even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

Miekiemoes an expert in malware removal has a fantastic article on how to prevent Malware for further tips, it's well worth a read. http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Please reply to this topic one more time so I know you have read through it or with any questions you may have.

Gary R Administrator

November 2, 2008, 9:11 AM UTC

This topic is now closed.

If you are the originator of this topic, and you need it re-opened please send an email to 'admin at malwareremoval.com', including a link to this topic.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

Gary R

Gary R Administrator

November 4, 2008, 11:04 PM UTC

POST RE-OPENED at request of original poster.

godivarides

November 8, 2008, 7:18 PM UTC

Please add to post as I was trying to follow the instructions and had some problems - also ran new HJT

Deleted OTMoveIt3.exe, RSIT and Regassassin

Ran Secunia - detailed the various programs which required updates

Is it ok to delete old program versions? like Adobe 4.1 and 5.0?

Cannot load ActiveX on my System - Microsoft will not accept it and am prevented from updating including FIREFOX

Cannot load Adobe 8.0 says to close Firefox, once closed, hangs there

Reset ActiveX in IE - followed your instructions and changed all 3 settings

ActiveX controls & plugins checked as disabled - Allow previously unused ActiveX controls to run without prompt? Will this affect the changes you recommended above? Downloaded the hosts file.

I have adjusted the Virtual Memory to allow the system to select for best performance, as RAM for this system is quite costly for the minimal amount you get.

Today I ran Malwarebytes and it discovered 3 viruses: 2 from Adware and 1 from Vuondo which I deleted.

Thanks for your help

Sandra

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:20 PM, on 08/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Secunia\PSI (RC4)\psi.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.telus.net/set_region.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.telus.net/set_region.html
F2 - REG:system.ini: Shell=explorer.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Secunia PSI (RC4).lnk = C:\Program Files\Secunia\PSI (RC4)\psi.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O17 - HKLM\System\CS2\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O17 - HKLM\System\CS3\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O17 - HKLM\System\CS4\Services\Tcpip\..\{0F7A11C3-E76A-4E31-8BC2-D85744CF4B8F}: NameServer = 75.154.132.68,75.154.132.100
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

--
End of file - 6593 bytes

Rodav MRU Master Emeritus

November 8, 2008, 9:25 PM UTC

Hello Sandra,

Is it ok to delete old program versions? like Adobe 4.1 and 5.0?

I presume you are referring to Adobe Acrobat here, this is a paid program if you remove it you will have to pay for the latest version.

Cannot load ActiveX on my System - Microsoft will not accept it and am prevented from updating including FIREFOX

I'm not sure what you mean here, ActiveX controls will not work with Firefox. ActiveX is only compatible with Internet Explorer.

Cannot load Adobe 8.0 says to close Firefox, once closed, hangs there

Adobes products can be quite resource intensive, again this may be caused by your small amount of RAM.

ActiveX controls & plugins checked as disabled - Allow previously unused ActiveX controls to run without prompt? Will this affect the changes you recommended above?

If you have it checked as disabled it's fine.

Today I ran Malwarebytes and it discovered 3 viruses: 2 from Adware and 1 from Vuondo which I deleted.

Could you please post the Malwarebytes log from this scan, it should be the last log file under the Logs tab in malwarebytes.

Your HijackThis log is still clean.

godivarides

November 9, 2008, 6:21 PM UTC

Hi!

Re: deleting earlier programs ie Adobe 4.1 and ActiveX- Secunia Scan identified older versions that required update - some were in F: drive - is it necessary to update these to current versions?

ok d/n realize ActiveX was IE only - thanks

Adobe & Firefox
- some web files won't load claiming no Adobe Flash
- is there another program that is compatible to FF & performs a similar function
- should I delete the program since it won't execute?

Here's the MalwareBytes log:

Malwarebytes' Anti-Malware 1.30
Database version: 1373
Windows 5.1.2600 Service Pack 3

08/11/2008 10:40:19 AM
mbam-log-2008-11-08 (10-40-18).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 195683
Time elapsed: 2 hour(s), 13 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7d3c7fa8-2270-4e6e-8758-87f33b8b3721} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

********************************
I selected the option to delete the 3 infected files - FYI the HJT file I included yesterday was AFTER the malware scan.

thank you!
Sandra

Rodav MRU Master Emeritus

November 9, 2008, 7:43 PM UTC

Hi,

It's often best to update programs to their current versions as they will usually have bug and security fixes that older versions will not. However proprietary (paid for) programs may require payment of some sort to update to their latest version and that decision whether you want to spend money or not is up to you, so you may like to keep the older version.

If you use noScript addon or similar with Firefox it might stop flash files from loading on some websites. An alternative to Flash is Gnash, I have never used it so I can't comment on how effective it is. You can uninstall Flash if you no longer feel it's necessary.

Malwarebytes removed 3 leftover registry keys from when you were previously infected. They are harmless in isolation, MBAM must have recently tweaked its definitions which is why it is detecting them now. Your computer to the best of my knowledge is still clean.

You can check this entry with HijackThis:
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked! It is just a leftover.

Gary R Administrator

November 16, 2008, 4:29 PM UTC

As your problems appear to have been resolved,

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI

Very slow FF & email - SpywareTerminator - Joke.Infect

✨ Ask AI

Ask AI