I-worm/Bagle.AKA and combofix......

Your log shows that Symantec Firewall is installed, is this not the case ?

What Antivirus do you use ?

Well I had been using AVG, but when trying to get rid of all the cr*p - before you wafted in on a cloud! - I had to remove it as it was conflicting with other removal tools. if I reinstall will it all pop back in place?

No, Symantec not installed............

Remove Norton

Please click HERE and follow the instructions to download and run the norton removal tool

You can either reinstall AVG, or choose one of the following
Free AV list ( Home users only)
Avira AntiVir
Avast


Check your firewall now that you have run the removal tool

Hi

Done the Norton removal.........Still the Windows Firewall won't turn on.........

Windows Defender will also not launch.

It's possible that the Bagle infection has corrupted some of the files that are needed, you can either do a repair install of Vista, or try and replace the relevant files.

Unfortunately you are now outside my area of knowledge, so I'm going to have to recommend that you visit one of the tech forums for assistance.

http://www.techsupportforum.com/
http://www.bleepingcomputer.com/forums/
http://forums.whatthetech.com/forums.html

All the forums above have good support for software/OS problems, and I'm sure they will be able to help.

When you start your thread, explain what the problem is and let them know that you have been checked for malware.
Give them the following link, so they can see the logs if needed

http://malwareremoval.com/forum/viewtopic.php?f=11&t=33372

Dear Katana

You have been a dream come true! Thank you for all your support and patience. it is much appreciated.

Now I shall go and make a donation!

thanks again.

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