Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {02A0749A-44F0-4907-8E1F-7B288E13EA64} - C:\WINDOWS\java\ldlmxl.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit
Open spybot search and destroy, click on recovery,click on purge selected items, close program when carried out.
Right click start, In the drop down menu click "Explore" Then navigate to each file\ folder in the left hand pane, which will reveal its content in the right hand pane, highlight file or folder right click and Delete, if present:
C:\WINDOWS\SYSTEM32\mcntqkdm.exe << This file
let me know if file was found and if you were able to delete it
_______________
:uninstall some programs:
1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add remove programs
click on the following programs
Java 2 Runtime Environment, SE v1.4.2_03
Adobe Reader 6.0.1
Hijackthis 1.99.1
and click on remove
Reboot the computer
: Update Java :
Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to update.
: Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnarable for infections.
Please download the newest version here:
http://www.adobe.com/uk/products/reader/
Post a further HJT log.
dan
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {02A0749A-44F0-4907-8E1F-7B288E13EA64} - C:\WINDOWS\java\ldlmxl.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit
Open spybot search and destroy, click on recovery,click on purge selected items, close program when carried out.
Right click start, In the drop down menu click "Explore" Then navigate to each file\ folder in the left hand pane, which will reveal its content in the right hand pane, highlight file or folder right click and Delete, if present:
C:\WINDOWS\SYSTEM32\mcntqkdm.exe << This file
let me know if file was found and if you were able to delete it
_______________
:uninstall some programs:
1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add remove programs
click on the following programs
Java 2 Runtime Environment, SE v1.4.2_03
Adobe Reader 6.0.1
Hijackthis 1.99.1
and click on remove
Reboot the computer
: Update Java :
Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to update.
- Download the latest version of [url=http://java.sun.com/javase/downloads/index.jsp]Java Runtime Environment (JRE) 6 Update 6/url].
- Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6".
- Click the "Download" button to the right.
- Check the box that says: "Accept License Agreement".
- The page will refresh.
- Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
- Close any programs you may have running - especially your web browser.
- Then from your desktop double-click on the download to install the newest version.
: Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnarable for infections.
Please download the newest version here:
http://www.adobe.com/uk/products/reader/
Post a further HJT log.
dan
