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virus software shutting down

6 min read

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This thread's last reply is from June 14, 2008, 11:52 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

dan12 MRU Honors Grad Emeritus
June 2, 2008, 5:36 PM UTC
Have you had this issue long? seems an issue with the firewall and the antivirus giving you problems.
Try Uninstall your Symantec products, then reinstall.
However, I would actually switch to a different Antivirus and Firewall - you will have less problems in the future.
dan
dan12 MRU Honors Grad Emeritus
June 6, 2008, 7:22 AM UTC
You still needing help?
Blu Fog
June 6, 2008, 6:52 PM UTC
everything looks good so far. Thank you VERY MUCH!!! :lol:
dan12 MRU Honors Grad Emeritus
June 7, 2008, 6:47 AM UTC
UNINSTALL COMBOFIX

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK.
  • Note the space between the X and the U, it needs to be there.


You can also delete any logs we have produced, and empty your Recycle bin.



And just to make sure it doesn't run:

Close all windows and try typing this command directly in and see if ComboFix runs.

Remember to use the " marks and there is a space between exe" and /killall

Start > Run > type "%userprofile%\desktop\combofix.exe" /killall

If ComboFix runs, please post the log.


let me know when carried out and post a fresh HJT log.
dan
Shaba Admin/Teacher Emeritus
June 14, 2008, 11:52 AM UTC
Lack of Response

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