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Malware has taken over my browsers

71 min read

This thread's last reply is from May 21, 2008, 11:48 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

ferrytrip1
May 12, 2008, 7:18 PM UTC
I rebooted, logged on as me everything seemed OK, switched user and got a popup dll saying file xxxx could not be found so I ran hjt again. I rebooted and got a blue screen - 2nd time in 3 days.

here is the hjt file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:11:23, on 12/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\tsnpstd3.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\SOUNDMAN.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Comodo\CBOClean\BOC426.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [tsnpstd3] C:\Windows\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\Windows\vsnpstd3.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundTray] C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [BOC-426] C:\PROGRA~1\Comodo\CBOClean\BOC426.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BMab71a911] Rundll32.exe "C:\Users\Jan\AppData\Local\Temp\rqrsdiyq.dll",s
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-955538891-801017932-2505231925-1000\..\Run: [Polar Sync] (User 'Simon')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\RpcSandraSrv.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 8699 bytes
Katana
May 12, 2008, 9:29 PM UTC
When you are in the Jan profile ....

OTMoveIt
  • Double-click OTMoveIt2.exe to run it.
  • Copy the lines in the codebox below.



HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\BMab71a911

C:\Users\Jan\AppData\Local\Temp\*.*

  • Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.

  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt2


If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
ferrytrip1
May 13, 2008, 5:16 AM UTC
< HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\BMab71a911 >
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\BMab71a911 not found.
< C:\Users\Jan\AppData\Local\Temp\*.* >
C:\Users\Jan\AppData\Local\Temp\Jan.bmp moved successfully.
C:\Users\Jan\AppData\Local\Temp\jusched.log moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.1 log created on 05132008_061432
ferrytrip1
May 13, 2008, 5:29 AM UTC
Hi, rebooted again but still have the same box showing up.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:21:40, on 13/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\tsnpstd3.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\SOUNDMAN.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Comodo\CBOClean\BOC426.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\tsnpstd3.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\SOUNDMAN.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Comodo\CBOClean\BOC426.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.rd.yahoo.com/customize/ycomp/defaults/sb/*http://uk.docs.yahoo.com/info/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.liverpoolfc.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Simon
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [tsnpstd3] C:\Windows\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\Windows\vsnpstd3.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundTray] C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [BOC-426] C:\PROGRA~1\Comodo\CBOClean\BOC426.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-955538891-801017932-2505231925-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Jan')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\RpcSandraSrv.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 9763 bytes
Katana
May 13, 2008, 10:49 AM UTC
There is nothing showing in that log that should be causing problems ???

Please can you do the following for both accounts, and if possible, can you write down the name of the dll that is in the error message

Deckard's System Scanner
Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, a text file will open - main.txt
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your reply


(NOTE: Only one file will be created this time)
ferrytrip1
May 13, 2008, 1:47 PM UTC
Ok - will do when I get home tonight. Can I post a screenshot of the message anywhere?

Thanks

Simon
ferrytrip1
May 13, 2008, 6:49 PM UTC
Log from DSS user Simon - screenshot sent via e-mail - other log will be sent in next reply

Thanks

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-05-13 19:45:31
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Simon.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:45:41, on 13/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\tsnpstd3.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\SOUNDMAN.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Comodo\CBOClean\BOC426.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
K:\Users\Simon\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Simon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.rd.yahoo.com/customize/ycomp/defaults/sb/*http://uk.docs.yahoo.com/info/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.liverpoolfc.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Simon
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [tsnpstd3] C:\Windows\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\Windows\vsnpstd3.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundTray] C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [BOC-426] C:\PROGRA~1\Comodo\CBOClean\BOC426.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\RpcSandraSrv.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 8860 bytes

-- Files created between 2008-04-13 and 2008-05-13 -----------------------------

2008-05-11 19:07:46 0 d-------- C:\Program Files\Trend Micro
2008-05-09 09:33:00 96645 --a------ C:\Windows\system32\drivers\klin.dat
2008-05-09 09:33:00 87941 --a------ C:\Windows\system32\drivers\klick.dat
2008-05-09 09:31:38 0 d-------- C:\Users\All Users\Kaspersky Lab
2008-05-09 09:31:38 0 d-------- C:\Program Files\Kaspersky Lab
2008-05-09 09:31:19 7223584 --ahs---- C:\Windows\system32\drivers\fidbox.dat
2008-05-05 07:56:02 0 d-------- C:\Users\All Users\vsosdk
2008-05-05 07:33:40 626688 --a------ C:\Windows\system32\vp7vfw.dll <Not Verified; On2.com; On2_VP70>
2008-04-27 13:07:12 0 d-------- C:\Users\All Users\Azureus
2008-04-26 09:01:00 0 d-------- C:\Program Files\CCleaner
2008-04-26 06:11:36 409600 --a------ C:\Windows\system32\wrap_oal.dll <Not Verified; Creative Labs; Creative Labs OpenAL32>
2008-04-26 06:11:36 114688 --a------ C:\Windows\system32\OpenAL32.dll <Not Verified; Portions (C) Creative Labs Inc. and NVIDIA Corp.; Standard OpenAL(TM) Library>
2008-04-25 21:07:10 0 d-------- C:\Program Files\Kontiki
2008-04-25 21:07:03 0 d-------- C:\logs3
2008-04-25 21:06:16 0 d-------- C:\Windows\Downloaded Installations
2008-04-19 13:56:19 33408 --a------ C:\Windows\system32\drivers\CDRBSDRV.SYS <Not Verified; B.H.A Corporation; B's Recorder GOLD>
2008-04-19 12:19:58 0 d-------- C:\Program Files\Pegasys Inc
2008-04-17 20:45:46 0 d-------- C:\Program Files\WinDirStat
2008-04-17 20:38:19 0 d-------- C:\Users\All Users\BOC426
2008-04-17 20:38:12 0 d-------- C:\Program Files\Comodo
2008-04-17 20:31:31 0 d-------- C:\Program Files\SpywareBlaster
2008-04-17 20:16:14 0 d-------- C:\Program Files\Common Files\Java
2008-04-16 21:43:05 0 d-------- C:\Program Files\Apple Software Update


-- Find3M Report ---------------------------------------------------------------

2008-05-13 19:43:25 0 d-------- C:\Users\Simon\AppData\Roaming\ShutdownAddin
2008-05-09 19:22:04 668 --a------ C:\Users\Simon\AppData\Roaming\vso_ts_preview.xml
2008-05-09 19:22:04 0 d-------- C:\Users\Simon\AppData\Roaming\Vso
2008-05-09 15:40:06 0 d-------- C:\Program Files\Flock
2008-05-09 09:25:25 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-05-08 22:12:52 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-05-05 21:00:50 0 d-------- C:\Users\Simon\AppData\Roaming\CameraWindowDC
2008-04-27 21:59:50 0 d-------- C:\Users\Simon\AppData\Roaming\Azureus
2008-04-27 12:45:57 0 d-------- C:\Users\Simon\AppData\Roaming\ZoomBrowser EX
2008-04-26 06:10:45 0 d-------- C:\Program Files\Analog Devices
2008-04-19 14:08:05 0 d-------- C:\Users\Simon\AppData\Roaming\Pegasys Inc
2008-04-19 12:12:12 0 d-------- C:\Users\Simon\AppData\Roaming\LEAPS
2008-04-17 20:17:18 0 d-------- C:\Program Files\Java
2008-04-17 20:16:14 0 d-------- C:\Program Files\Common Files
2008-04-16 21:44:02 0 d-------- C:\Program Files\Safari
2008-04-10 22:24:47 0 d-------- C:\Program Files\Real
2008-04-10 22:21:03 34 --a------ C:\Users\Simon\AppData\Roaming\pcouffin.log
2008-04-10 22:20:47 7887 --a------ C:\Users\Simon\AppData\Roaming\pcouffin.cat
2008-04-10 22:20:44 0 d-------- C:\Program Files\VSO
2008-04-10 21:49:31 0 d-------- C:\Program Files\iTunes
2008-04-10 21:49:26 0 d-------- C:\Program Files\iPod
2008-04-10 21:48:47 0 d-------- C:\Program Files\QuickTime
2008-04-08 19:03:17 0 d-------- C:\Program Files\Windows Mail
2008-04-06 17:21:40 0 d-------- C:\Users\Simon\AppData\Roaming\Malwarebytes
2008-04-06 07:24:56 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-01 20:35:11 0 d-------- C:\Program Files\Intel
2008-03-31 20:12:17 0 d-------- C:\Users\Simon\AppData\Roaming\Apple Computer
2008-03-31 19:43:08 0 d-------- C:\Program Files\Active Backup Expert
2008-03-29 22:55:32 0 d-------- C:\Program Files\Hmonitor
2008-03-29 18:52:08 0 d-------- C:\Program Files\Realtek
2008-03-29 18:40:48 0 d-------- C:\Program Files\Creative
2008-03-29 15:34:58 0 d-------- C:\Program Files\Common Files\LightScribe
2008-03-29 12:44:37 0 d-------- C:\Program Files\Opera
2008-03-29 11:04:23 0 d-------- C:\Program Files\Common Files\OutlookShutdown
2008-03-24 20:40:16 0 d-------- C:\Program Files\Common Files\Remote Control USB Driver
2008-03-21 11:19:37 0 d-------- C:\Program Files\Aspect one
2008-03-21 11:11:31 0 d-------- C:\Program Files\Windows Media Components
2008-03-21 11:11:24 36734 --a------ C:\Windows\system32\OggDSuninst.exe
2008-03-21 10:22:52 0 d-------- C:\Users\Simon\AppData\Roaming\Flock
2008-03-20 17:59:10 174 --ahs---- C:\Program Files\desktop.ini
2008-03-20 17:42:59 0 d-------- C:\Program Files\Windows Calendar
2008-03-20 17:42:57 0 d-------- C:\Program Files\Windows Sidebar
2008-03-20 17:42:57 0 d-------- C:\Program Files\Movie Maker
2008-03-20 17:42:47 0 d-------- C:\Program Files\Windows Collaboration
2008-03-20 17:42:44 0 d-------- C:\Program Files\Windows Journal
2008-03-20 17:42:42 0 d-------- C:\Program Files\Windows Photo Gallery
2008-03-20 17:42:16 0 d-------- C:\Program Files\Windows Defender
2008-03-20 16:16:02 152576 --a------ C:\Windows\system32\SPWizUI.dll <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
2008-03-20 14:04:46 0 d-------- C:\Program Files\Microsoft Silverlight
2008-03-15 15:16:00 0 d-------- C:\Users\Simon\AppData\Roaming\Mp3tag
2008-03-15 15:11:40 0 d-------- C:\Program Files\Mp3tag
2008-03-15 08:39:29 74 --a------ C:\autoexec.bat
2008-03-15 08:39:17 0 d-------- C:\Program Files\Common Files\muvee Technologies
2008-03-15 08:38:39 0 d-------- C:\Program Files\Common Files\NewTech Infosystems
2008-03-15 08:38:35 0 d-------- C:\Program Files\NewTech Infosystems
2008-03-15 08:38:00 1024 -r-h----- C:\Windows\system32\NTIMPEG2.dll
2008-03-15 08:38:00 1024 -r-h----- C:\Windows\system32\NTIMP3.dll
2008-03-15 08:38:00 1024 -r-h----- C:\Windows\system32\NTICDMK7.dll
2008-03-15 08:37:29 0 d-------- C:\Program Files\Common Files\InstallShield


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [19/01/2008 00:38]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [01/03/2007 15:57]
"tsnpstd3"="C:\Windows\tsnpstd3.exe" [19/06/2006 11:43]
"snpstd3"="C:\Windows\vsnpstd3.exe" [19/09/2006 10:07]
"itype"="C:\Program Files\Microsoft IntelliType Pro\itype.exe" [21/11/2006 17:08]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\ipoint.exe" [31/08/2007 12:01]
"Windows Mobile Device Center"="%windir%\WindowsMobile\wmdc.exe" []
"SoundMan"="SOUNDMAN.EXE" [09/03/2007 16:28 C:\Windows\SOUNDMAN.EXE]
"NvSvc"="C:\Windows\system32\nvsvc.dll" [06/11/2007 21:00]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [06/11/2007 21:00]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [06/11/2007 21:00]
"SoundTray"="C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe" [02/08/2007 17:45]
"JMB36X IDE Setup"="C:\Windows\RaidTool\xInsIDE.exe" [20/03/2007 07:36]
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [21/03/2007 13:00]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [30/03/2008 10:36]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [25/03/2008 04:28]
"BOC-426"="C:\PROGRA~1\Comodo\CBOClean\BOC426.exe" [10/04/2008 11:08]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [28/08/2007 21:23]
"AVP"="C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" [26/06/2007 16:53]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Polar Sync"="" []
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [19/01/2008 00:33]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [19/01/2008 00:33]
"TomTomHOME.exe"="C:\Program Files\TomTom HOME 2\HOMERunner.exe" [18/02/2008 11:58]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Picasa Media Detector"=C:\Program Files\Picasa2\PicasaMediaDetector.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)
"EnableUIADesktopToggle"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
"C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalService nsi lltdsvc SSDPSRV upnphost SCardSvr w32time EventSystem RemoteRegistry WinHttpAutoProxySvc lanmanworkstation TBS SLUINotify THREADORDER fdrespub netprofm fdphost wcncsvc QWAVE Mcx2Svc WebClient SstpSvc
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum
WindowsMobile wcescomm rapimgr
LocalServiceRestricted WcesComm RapiMgr
bthsvcs BthServ


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
AutoRun\command- D:\.\Bin\Assetup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{30c2a5fa-0024-11dd-be3a-806e6f6e6963}]
AutoRun\command- D:\.\Bin\Assetup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{43abf127-4cf5-11dc-9279-001109d90694}]
AutoRun\command- F:\setupSNK.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{57555e02-033c-11dd-ad12-806e6f6e6963}]
AutoRun\command- D:\.\Bin\Assetup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5ec2bb8b-4cf4-11dc-bc35-806e6f6e6963}]
AutoRun\command- C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL E:\index.html

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{7843d1d4-d0aa-11dc-8383-0011677350a1}]
AutoRun\command- P:\InstallTomTomHOME.exe


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"C:\Program Files\Common Files\LightScribe\LSRunOnce.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-05-13 19:46:10 ------------
ferrytrip1
May 13, 2008, 6:55 PM UTC
Here is the log file from user Jan.

There is something really screwy going on with Jan profile. Its though the display is not getting updated. I note the time on the log file, yet the clock on the toolbar still reads 19;49.

When I log on as Simon everything seems OK, until I log on as Jan, then a number of things happen that make the pc unusable.

If I log on as Simon again then simlar things happen, This has only been apparent when this malware was found

Thanks

Simon


Deckard's System Scanner v20071014.68
Run by [removed] on 2008-05-13 19:50:23
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Simon.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:50:32, on 13/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\tsnpstd3.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\SOUNDMAN.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Comodo\CBOClean\BOC426.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\tsnpstd3.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\SOUNDMAN.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Comodo\CBOClean\BOC426.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\System32\rundll32.exe
K:\Users\Jan\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Simon.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.rd.yahoo.com/customize/ycomp/defaults/sb/*http://uk.docs.yahoo.com/info/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.liverpoolfc.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Simon
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [tsnpstd3] C:\Windows\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\Windows\vsnpstd3.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundTray] C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [BOC-426] C:\PROGRA~1\Comodo\CBOClean\BOC426.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-955538891-801017932-2505231925-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Jan')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\system32\bgsvcgen.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\RpcSandraSrv.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 10028 bytes

-- Files created between 2008-04-13 and 2008-05-13 -----------------------------

2008-05-11 19:07:46 0 d-------- C:\Program Files\Trend Micro
2008-05-09 09:33:00 96645 --a------ C:\Windows\system32\drivers\klin.dat
2008-05-09 09:33:00 87941 --a------ C:\Windows\system32\drivers\klick.dat
2008-05-09 09:31:38 0 d-------- C:\Users\All Users\Kaspersky Lab
2008-05-09 09:31:38 0 d-------- C:\Program Files\Kaspersky Lab
2008-05-09 09:31:19 7230752 --ahs---- C:\Windows\system32\drivers\fidbox.dat
2008-05-05 07:56:02 0 d-------- C:\Users\All Users\vsosdk
2008-05-05 07:33:40 626688 --a------ C:\Windows\system32\vp7vfw.dll <Not Verified; On2.com; On2_VP70>
2008-04-27 13:07:12 0 d-------- C:\Users\All Users\Azureus
2008-04-26 09:01:00 0 d-------- C:\Program Files\CCleaner
2008-04-26 06:11:36 409600 --a------ C:\Windows\system32\wrap_oal.dll <Not Verified; Creative Labs; Creative Labs OpenAL32>
2008-04-26 06:11:36 114688 --a------ C:\Windows\system32\OpenAL32.dll <Not Verified; Portions (C) Creative Labs Inc. and NVIDIA Corp.; Standard OpenAL(TM) Library>
2008-04-25 21:07:10 0 d-------- C:\Program Files\Kontiki
2008-04-25 21:07:03 0 d-------- C:\logs3
2008-04-25 21:06:16 0 d-------- C:\Windows\Downloaded Installations
2008-04-19 13:56:19 33408 --a------ C:\Windows\system32\drivers\CDRBSDRV.SYS <Not Verified; B.H.A Corporation; B's Recorder GOLD>
2008-04-19 12:19:58 0 d-------- C:\Program Files\Pegasys Inc
2008-04-17 20:45:46 0 d-------- C:\Program Files\WinDirStat
2008-04-17 20:38:19 0 d-------- C:\Users\All Users\BOC426
2008-04-17 20:38:12 0 d-------- C:\Program Files\Comodo
2008-04-17 20:31:31 0 d-------- C:\Program Files\SpywareBlaster
2008-04-17 20:16:14 0 d-------- C:\Program Files\Common Files\Java
2008-04-16 21:43:05 0 d-------- C:\Program Files\Apple Software Update


-- Find3M Report ---------------------------------------------------------------

2008-05-13 19:43:25 0 d-------- C:\Users\Simon\AppData\Roaming\ShutdownAddin
2008-05-09 19:22:04 668 --a------ C:\Users\Simon\AppData\Roaming\vso_ts_preview.xml
2008-05-09 19:22:04 0 d-------- C:\Users\Simon\AppData\Roaming\Vso
2008-05-09 15:40:06 0 d-------- C:\Program Files\Flock
2008-05-09 09:25:25 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-05-08 22:12:52 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-05-05 21:00:50 0 d-------- C:\Users\Simon\AppData\Roaming\CameraWindowDC
2008-04-27 21:59:50 0 d-------- C:\Users\Simon\AppData\Roaming\Azureus
2008-04-27 12:45:57 0 d-------- C:\Users\Simon\AppData\Roaming\ZoomBrowser EX
2008-04-26 06:10:45 0 d-------- C:\Program Files\Analog Devices
2008-04-19 14:08:05 0 d-------- C:\Users\Simon\AppData\Roaming\Pegasys Inc
2008-04-19 12:12:12 0 d-------- C:\Users\Simon\AppData\Roaming\LEAPS
2008-04-17 20:17:18 0 d-------- C:\Program Files\Java
2008-04-17 20:16:14 0 d-------- C:\Program Files\Common Files
2008-04-16 21:44:02 0 d-------- C:\Program Files\Safari
2008-04-10 22:24:47 0 d-------- C:\Program Files\Real
2008-04-10 22:21:03 34 --a------ C:\Users\Simon\AppData\Roaming\pcouffin.log
2008-04-10 22:20:47 7887 --a------ C:\Users\Simon\AppData\Roaming\pcouffin.cat
2008-04-10 22:20:44 0 d-------- C:\Program Files\VSO
2008-04-10 21:49:31 0 d-------- C:\Program Files\iTunes
2008-04-10 21:49:26 0 d-------- C:\Program Files\iPod
2008-04-10 21:48:47 0 d-------- C:\Program Files\QuickTime
2008-04-08 19:03:17 0 d-------- C:\Program Files\Windows Mail
2008-04-06 17:21:40 0 d-------- C:\Users\Simon\AppData\Roaming\Malwarebytes
2008-04-06 07:24:56 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-01 20:35:11 0 d-------- C:\Program Files\Intel
2008-03-31 20:12:17 0 d-------- C:\Users\Simon\AppData\Roaming\Apple Computer
2008-03-31 19:43:08 0 d-------- C:\Program Files\Active Backup Expert
2008-03-29 22:55:32 0 d-------- C:\Program Files\Hmonitor
2008-03-29 18:52:08 0 d-------- C:\Program Files\Realtek
2008-03-29 18:40:48 0 d-------- C:\Program Files\Creative
2008-03-29 15:34:58 0 d-------- C:\Program Files\Common Files\LightScribe
2008-03-29 12:44:37 0 d-------- C:\Program Files\Opera
2008-03-29 11:04:23 0 d-------- C:\Program Files\Common Files\OutlookShutdown
2008-03-24 20:40:16 0 d-------- C:\Program Files\Common Files\Remote Control USB Driver
2008-03-21 11:19:37 0 d-------- C:\Program Files\Aspect one
2008-03-21 11:11:31 0 d-------- C:\Program Files\Windows Media Components
2008-03-21 11:11:24 36734 --a------ C:\Windows\system32\OggDSuninst.exe
2008-03-21 10:22:52 0 d-------- C:\Users\Simon\AppData\Roaming\Flock
2008-03-20 17:59:10 174 --ahs---- C:\Program Files\desktop.ini
2008-03-20 17:42:59 0 d-------- C:\Program Files\Windows Calendar
2008-03-20 17:42:57 0 d-------- C:\Program Files\Windows Sidebar
2008-03-20 17:42:57 0 d-------- C:\Program Files\Movie Maker
2008-03-20 17:42:47 0 d-------- C:\Program Files\Windows Collaboration
2008-03-20 17:42:44 0 d-------- C:\Program Files\Windows Journal
2008-03-20 17:42:42 0 d-------- C:\Program Files\Windows Photo Gallery
2008-03-20 17:42:16 0 d-------- C:\Program Files\Windows Defender
2008-03-20 16:16:02 152576 --a------ C:\Windows\system32\SPWizUI.dll <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
2008-03-20 14:04:46 0 d-------- C:\Program Files\Microsoft Silverlight
2008-03-15 15:16:00 0 d-------- C:\Users\Simon\AppData\Roaming\Mp3tag
2008-03-15 15:11:40 0 d-------- C:\Program Files\Mp3tag
2008-03-15 08:39:29 74 --a------ C:\autoexec.bat
2008-03-15 08:39:17 0 d-------- C:\Program Files\Common Files\muvee Technologies
2008-03-15 08:38:39 0 d-------- C:\Program Files\Common Files\NewTech Infosystems
2008-03-15 08:38:35 0 d-------- C:\Program Files\NewTech Infosystems
2008-03-15 08:38:00 1024 -r-h----- C:\Windows\system32\NTIMPEG2.dll
2008-03-15 08:38:00 1024 -r-h----- C:\Windows\system32\NTIMP3.dll
2008-03-15 08:38:00 1024 -r-h----- C:\Windows\system32\NTICDMK7.dll
2008-03-15 08:37:29 0 d-------- C:\Program Files\Common Files\InstallShield


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [19/01/2008 00:38]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [01/03/2007 15:57]
"tsnpstd3"="C:\Windows\tsnpstd3.exe" [19/06/2006 11:43]
"snpstd3"="C:\Windows\vsnpstd3.exe" [19/09/2006 10:07]
"itype"="C:\Program Files\Microsoft IntelliType Pro\itype.exe" [21/11/2006 17:08]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\ipoint.exe" [31/08/2007 12:01]
"Windows Mobile Device Center"="%windir%\WindowsMobile\wmdc.exe" []
"SoundMan"="SOUNDMAN.EXE" [09/03/2007 16:28 C:\Windows\SOUNDMAN.EXE]
"NvSvc"="C:\Windows\system32\nvsvc.dll" [06/11/2007 21:00]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [06/11/2007 21:00]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [06/11/2007 21:00]
"SoundTray"="C:\Program Files\Analog Devices\SoundMAX\SoundTray.exe" [02/08/2007 17:45]
"JMB36X IDE Setup"="C:\Windows\RaidTool\xInsIDE.exe" [20/03/2007 07:36]
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [21/03/2007 13:00]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [30/03/2008 10:36]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [25/03/2008 04:28]
"BOC-426"="C:\PROGRA~1\Comodo\CBOClean\BOC426.exe" [10/04/2008 11:08]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [28/08/2007 21:23]
"AVP"="C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" [26/06/2007 16:53]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Polar Sync"="" []
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [19/01/2008 00:33]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [19/01/2008 00:33]
"TomTomHOME.exe"="C:\Program Files\TomTom HOME 2\HOMERunner.exe" [18/02/2008 11:58]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Picasa Media Detector"=C:\Program Files\Picasa2\PicasaMediaDetector.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)
"EnableUIADesktopToggle"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
"C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalService nsi lltdsvc SSDPSRV upnphost SCardSvr w32time EventSystem RemoteRegistry WinHttpAutoProxySvc lanmanworkstation TBS SLUINotify THREADORDER fdrespub netprofm fdphost wcncsvc QWAVE Mcx2Svc WebClient SstpSvc
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum
WindowsMobile wcescomm rapimgr
LocalServiceRestricted WcesComm RapiMgr
bthsvcs BthServ


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
AutoRun\command- D:\.\Bin\Assetup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{30c2a5fa-0024-11dd-be3a-806e6f6e6963}]
AutoRun\command- D:\.\Bin\Assetup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{43abf127-4cf5-11dc-9279-001109d90694}]
AutoRun\command- F:\setupSNK.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{57555e02-033c-11dd-ad12-806e6f6e6963}]
AutoRun\command- D:\.\Bin\Assetup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5ec2bb8b-4cf4-11dc-bc35-806e6f6e6963}]
AutoRun\command- C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL E:\index.html

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{7843d1d4-d0aa-11dc-8383-0011677350a1}]
AutoRun\command- P:\InstallTomTomHOME.exe


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"C:\Program Files\Common Files\LightScribe\LSRunOnce.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-05-13 19:51:01 ------------
Katana
May 13, 2008, 8:13 PM UTC
very curious ?????

I take it that the CCleaner shot if from the Jan profile ?

open it up again (CCleaner), and highlight the BMab71a911 entry then click "delete entry"

Let's see if that gets rid of it.

If this doesn't work, then something must be preventing the fix.
ferrytrip1
May 13, 2008, 8:39 PM UTC
Yes, the shot was from Jan profile.

I started CCleaner as admin and the entry did not exist. I double clicked and the entry was there so I deleted it. Rebooted and the rundll box does not appear.

Still have other issues with Jan profile though. Not sure now if it is malware related or a "feature" of vista that I need to discover.

Any ideas where I should start to investigate this problem?

Thanks for your help

Simon
Katana
May 13, 2008, 8:52 PM UTC
What issues are they ?
ferrytrip1
May 14, 2008, 4:24 AM UTC
My user profile seems to work fine now. The other profile is consistent in the following:
The tray clock does not update.
When a program is opened and a menu item is selected then that menu item stays on the screen (a rectangle with the menu item words still shows).
We have tried to use word a lot recently and after word starts and the windows ball at the top left is used then the menu box stays on the screen. The action boxes that can be used (exit for example can still be accessed even if they cannot be seen)
When I click computer from the start menu the box opens but I do not get the menu bar, the main box with all the drives is empty and I'm not sure if I get all the folder choices in the left hand pain. To access files I needed to navigate to the folder by typing "C:\" in the top line then navigating to the correct folder.

All this made getting the screeshot quite a challenge.

This then effects my profile if I switch users back to me. Firefox does not run & I get the same symptoms with the menus and need to reboot.

I thought about it last night. The symptoms seem to have started after I installed Kaspersky Internet Security.

It seems to work fine on mine, though I need to understand the certificates as they keep popping up every now and then, but does not show on Jan profile and does not run at all. When I switch back it does not run on mine.

I created a new profile to see if Jan was corrupt, got the same symptoms.

Appreciate your thoughts

Thanks for the help with the malware, Simon
Katana
May 14, 2008, 12:59 PM UTC
This is not a solution, but just as a test have you tried turning User Account Control off and then logging in to the Jan account ?

I suggest you disconnect from the internet if you try this.

As I say, this is not a solution, but it may give an idea where the problem lies.

And I strongly recommend that you turn UAC back on as soon as possible afterwards !!!!
ferrytrip1
May 14, 2008, 10:43 PM UTC
Hi, thanks for the tip, but no was not that. I uninstalled Kaspersky, that did the trick.

Reinstalled - took 3 goes to work properly, got 1 blue screen and then no connectivity. DHCS client was not starting. Googled and found it was the winsock, once reset all went well.

Reinstalled Kaspersky, all seems well.

Thanks for your help, should I remove all the tools?

Simon
Katana
May 14, 2008, 10:50 PM UTC
I'm glad it's sorted now :thumbup:


Congratulations your logs look clean :D

Let's see if I can help you keep it that way

First lets tidy up :D

Open OTMoveIt Click Cleanup,
it will now connect to the internet and get a list of files to delete.
When a box pops up click YES.

Delete any logs we have produced and empty your recycle bin


You should now clear your System Restore cache to prevent reinfection.

Turn off System Restore.

Click the Vista/Start icon
Right Click Computer
Click Properties.
Click the System Protection tab.
Uncheck All drives
Click "Turn Off System Restore" at the prompt then click "Apply",
Restart your computer

Turn ON System Restore

Click the Vista/Start icon
Right Click Computer
Click Properties.
Click the System Protection tab.
Checkmark All drives that were selected previously
then click "Apply",
Restart your computer

The following is some info to help you stay safe and clean.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )

You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.

Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.

http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partne ... bscan.html

!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE for details

AntiSpyware
    AntiSpyware is not the same thing as Antivirus.
    Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
    You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
    Most of the programs in this list have a free (for Home Users ) and paid versions,
    it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
  • Spybot - Search & Destroy <<< A must have program
    • It includes host protection and registry protection
    • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
  • MalwareBytes Anti-malware <<< A New and effective program
  • a-squared Free <<< A good "realtime" or "on demand" scanner
  • superantispyware <<< A good "realtime" or "on demand" scanner


Prevention
    These programs don't detect malware, they help stop it getting on your machine in the first place.
    Each does a different job, so you can have more than one
  • Winpatrol
    • An excellent startup manager and then some !!
    • Notifies you if programs are added to startup
    • Allows delayed startup
    • A must have addition
  • SpywareBlaster 4.0
    • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
  • SpywareGuard 2.2
    • SpywareGuard provides real-time protection against spyware.
    • Not required if you have other "realtime" antispyware or Winpatrol
  • ZonedOut
    • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
  • MVPS HOSTS
    • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    • For information on how to download and install, please read this tutorial by WinHelp2002.
    • Not required if you are using other host file protections


Internet Browsers
    Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
    Using a different web browser can help stop malware getting on your machine.
    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialise and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    If you are still using IE6 then either update, or get one of the following.
    • FireFox
      • With many addons available that make customization easy this is a very popular choice
      • NoScript and AdBlockPlus addons are essential
    • Opera
      • Another popular alternative
    • Netscape
      • Another popular alternative
      • Also has Addons available


Cleaning Temporary Internet Files and Tracking Cookies
    Temporary Internet Files are mainly the files that are downloaded when you open a web page.
    Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
    It is a good idea to empty the Temporary Internet Files folder on a regular basis.

    Tracking Cookies are files that websites use to monitor which sites you visit and how often.
    A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
    CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

    Both of these can be cleaned manually, but a quicker option is to use a program
  • ATF Cleaner
    • Free and very simple to use
  • CCleaner
    • Free and very flexible, you can chose which cookies to keep


Also PLEASE read this article.....So How Did I Get Infected In The First Place

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'