Malware Removal Forums

Hijack log: We need help with this, thank you.

hapenny · 2007-12-10T03:15:17+00:00

Hello to whomever receives this post. My wife and I will appreciate any help we can get with this. Our computer has been running slower and crashes more often. We changed from Semantic A/V to Trend Micro PC-cillin 2007 about a year ago. At about the same time we installed Mozilla Firefox v.2.0.0.11 as our browser and discontinued using IE, though did not uninstall it. We have been using Lavasoft Ad-Ware SE Plus for firewall for several years. Per the MRU pre-posting guidelines we have scanned and cleaned with Ad-ware and have installed, scanned, and cleaned with Spybot S&D and Trojanhunter. Thanks much in advance for your help. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:52:11 PM, on 12/9/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe

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'KotaGuy Admin/Teacher Emeritus

December 17, 2007, 1:49 PM UTC

You can fix this line too...

O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -

Reboot when done.

Other than that the log looks good :cheers:

Any other issues?

hapenny

December 18, 2007, 9:11 PM UTC

Hello KotaGuy.

With your help I think we are free of active malware issues. We would like some thoughts, though, about vulnerabilities of any of our programs as well as your thoughts on further protection, i.e.: Since we use Firefox do we risk anything by keeping/using IE? What about Wildtagent and others we do not necessarily need? Should we keep and use TrojanHunter or Spybot? Any other suggestions?

Thank you, Hapenny

'KotaGuy Admin/Teacher Emeritus

December 19, 2007, 4:15 AM UTC

Well as far as program vulnerabilities go... all one can do is try to keep abreast of updates for them to minimize the chance of any malware taking advantage of the vulnerabilities. That and stay away from any sites/links you think may be bad.

As for IE/Firefox... you don't need to turf IE totally. Just keep using Firefox if that is what your prefer. I use it myself and rarely use IE for anything.

I'm not a big fan of WildTangent... though they seemed to have cleaned up their act/software... the company used to be pretty shady. nothing from them goes anywhere near my systems.

You can keep using both Spybot and TrojanHunter. The programs serve two different purposes and will find things the other might not. There is not one program out there can detect and remove it all. Therefore its best to layer your defenses against malware thus minimizing the chance of infection.

NonSuch Administrator

December 25, 2007, 10:02 AM UTC

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