UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-02-01.01) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 29/09/2005 04:59:08 PM System Uptime: 19/02/2009 04:38:15 PM (0 hours ago) Motherboard: Dell Inc. | | 0X8582 Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz ==== Disk Partitions ========================= A: is Removable C: is FIXED (NTFS) - 230 GiB total, 182.573 GiB free. D: is CDROM () E: is CDROM () F: is Removable G: is Removable H: is Removable I: is Removable K: is Removable ==== Disabled Device Manager Items ============= Class GUID: {4D36E96D-E325-11CE-BFC1-08002BE10318} Description: PCI Modem Device ID: PCI\VEN_8086&DEV_1080&SUBSYS_10001028&REV_04\4&5855BE9&0&28F0 Manufacturer: DELL Name: Intel(R) 537EP V9x DF PCI Modem PNP Device ID: PCI\VEN_8086&DEV_1080&SUBSYS_10001028&REV_04\4&5855BE9&0&28F0 Service: Modem ==== System Restore Points =================== RP1: 15/02/2009 02:36:43 AM - System Checkpoint RP2: 16/02/2009 07:01:31 AM - System Checkpoint RP3: 16/02/2009 09:34:03 PM - Software Distribution Service 3.0 RP4: 17/02/2009 10:23:12 PM - Software Distribution Service 3.0 RP5: 19/02/2009 11:01:38 AM - System Checkpoint RP6: 19/02/2009 03:20:13 PM - Software Distribution Service 3.0 RP7: 19/02/2009 04:21:33 PM - Removed AVG 8.0 ==== Installed Programs ====================== Adobe Flash Player 10 Plugin Adobe Flash Player ActiveX Adobe Reader 8.1.3 Apple Software Update ATI Control Panel ATI Display Driver AutoUpdate Backup995 Bible Trivia Pro Saintly Millionaire DEMO CC_ccProxyExt ccCommon ccPxyCore Compatibility Pack for the 2007 Office system Creative MediaSource Crystal Ball Pro 4.0 Debut Video Capture Software Dell Driver Reset Tool Dell Support Center (Support Software) Dell System Restore DellSupport Digital Line Detect Digital Locker Assistant DivX Codec DivX Content Uploader DivX Converter DivX Player DivX Web Player e-Sword ePad995 ExamView Pro Excel OM 2 ExcelModules Express Burn Extend LT FlashLynx Video Download Software FLV Player FLV Player 2.0 (build 25) Google Chrome Google Earth Google Toolbar for Internet Explorer Google Updater Google Video Player High Definition Audio Driver Package - KB835221 Highlight Viewer (Windows Live Toolbar) HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) hp officejet g series HP Photo Printing Software HP Share-to-Web InstaVerse Intel Matrix Storage Manager Intel(R) 537EP V9x DF PCI Modem Intel(R) PRO Network Connections Software v9.2.4.11 Intel(R) PROSafe for Wired Connections Java 2 Runtime Environment, SE v1.4.2_03 Java(TM) 6 Update 11 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 LiveReg (Symantec Corporation) LiveUpdate 2.6 (Symantec Corporation) Malwarebytes' Anti-Malware Map Button (Windows Live Toolbar) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office XP Standard Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Microsoft Works 7.0 MiKTeX 2.6 Modem Event Monitor Modem Helper Modem On Hold Mozilla Firefox (3.0.6) MSRedist Musicmatch for Windows Media Player Norton AntiSpam Norton AntiVirus 2005 Norton Internet Security Norton Internet Security 2005 (Symantec Corporation) Norton Security Center Norton Security Scan Norton Security Scan (Symantec Corporation) Norton WMI Update OmniFormat Online Bible 10.10.08 OpenOffice.org 2.2 OTOY Pdf995 PdfEdit995 PhotoEdit995 Photoshare PowerDVD 5.5 PPTminimizer QuickTime RealPlayer Replay Media Catcher Rhapsody Player Engine SDP Downloader SearchWithin Security Update for CAPICOM (KB931906) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Media Encoder (KB954156) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB960715) Signature995 Smart Menus (Windows Live Toolbar) Sonic DLA Sonic MyDVD LE Sonic RecordNow Audio Sonic RecordNow Copy Sonic RecordNow Data Sonic Update Manager Sound Blaster Audigy 2 ZS SPBBC StatPro and SolverTable for Excel Symantec Network Drivers Update Symantec Script Blocking Installer SymNet TestGen 4 UltraPdf Uniblue DriverScanner 2009 Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) WebCyberCoach 3.2 Dell WebFldrs XP White Estate Software Windows Defender Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage v1.3.0254.0 Windows Genuine Advantage Validation Tool (KB892130) Windows Imaging Component Windows Internet Explorer 7 Windows Live Favorites for Windows Live Toolbar Windows Live installer Windows Live Mail Windows Live Messenger Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Toolbar Windows Live Toolbar Extension (Windows Live Toolbar) Windows Live Writer Windows Media Encoder 9 Series Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 11 Windows XP Service Pack 3 WordBrowser995 Yahoo! Internet Mail Zip995 ==== Event Viewer Messages From Past Week ======== 12/02/2009 10:20:18 PM, error: Service Control Manager [7000] - The DSproct service failed to start due to the following error: The system cannot find the path specified. 12/02/2009 07:26:42 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the SymWSC service. 14/02/2009 12:28:26 PM, error: Dhcp [1002] - The IP address lease [removed] for the Network Card with network address 00123F719CFF has been denied by the DHCP server 10.159.10.3 (The DHCP Server sent a DHCPNACK message). 15/02/2009 02:31:54 AM, error: Dhcp [1002] - The IP address lease [removed] for the Network Card with network address 00123F719CFF has been denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message). ==== End Of File ===========================