UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Version 1.0) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 9/8/2003 5:38:01 PM System Uptime: 1/6/2009 7:00:59 AM (11 hours ago) Motherboard: MSI | | MS-6712 Processor: AMD Athlon(tm) XP 2600+ | Socket-A | 2106/170mhz ==== Disk Partitions ========================= A: is Removable C: is FIXED (NTFS) - 112 GiB total, 46.424 GiB free. D: is FIXED (NTFS) - 279 GiB total, 137.502 GiB free. S: is CDROM () ==== Disabled Device Manager Items ============= Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: WAN Miniport (L2TP) Device ID: ROOT\MS_L2TPMINIPORT\0000 Manufacturer: Microsoft Name: WAN Miniport (L2TP) PNP Device ID: ROOT\MS_L2TPMINIPORT\0000 Service: Rasl2tp Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: WAN Miniport (Network Monitor) Device ID: ROOT\MS_NDISWANBH\0000 Manufacturer: Microsoft Name: WAN Miniport (Network Monitor) PNP Device ID: ROOT\MS_NDISWANBH\0000 Service: NdisWan Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: WAN Miniport (IP) Device ID: ROOT\MS_NDISWANIP\0000 Manufacturer: Microsoft Name: WAN Miniport (IP) PNP Device ID: ROOT\MS_NDISWANIP\0000 Service: NdisWan Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: WAN Miniport (PPPOE) Device ID: ROOT\MS_PPPOEMINIPORT\0000 Manufacturer: Microsoft Name: WAN Miniport (PPPOE) PNP Device ID: ROOT\MS_PPPOEMINIPORT\0000 Service: RasPppoe Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: WAN Miniport (PPTP) Device ID: ROOT\MS_PPTPMINIPORT\0000 Manufacturer: Microsoft Name: WAN Miniport (PPTP) PNP Device ID: ROOT\MS_PPTPMINIPORT\0000 Service: PptpMiniport Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Packet Scheduler Miniport Device ID: ROOT\MS_PSCHEDMP\0001 Manufacturer: Microsoft Name: WAN Miniport (IP) - Packet Scheduler Miniport PNP Device ID: ROOT\MS_PSCHEDMP\0001 Service: PSched Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Packet Scheduler Miniport Device ID: ROOT\MS_PSCHEDMP\0003 Manufacturer: Microsoft Name: WAN Miniport (Network Monitor) - Packet Scheduler Miniport PNP Device ID: ROOT\MS_PSCHEDMP\0003 Service: PSched ==== System Restore Points =================== RP1: 1/1/2009 11:58:06 AM - System Checkpoint RP2: 1/1/2009 11:58:06 AM - Software Distribution Service 3.0 RP3: 1/1/2009 11:58:07 AM - System Checkpoint RP4: 1/1/2009 11:58:07 AM - System Checkpoint RP5: 1/1/2009 11:58:07 AM - System Checkpoint RP6: 1/1/2009 11:58:07 AM - System Checkpoint RP7: 1/1/2009 11:58:08 AM - System Checkpoint RP8: 1/1/2009 11:58:09 AM - Software Distribution Service 3.0 RP9: 1/1/2009 11:58:10 AM - System Checkpoint RP10: 1/1/2009 11:58:10 AM - System Checkpoint RP11: 1/1/2009 11:58:10 AM - System Checkpoint RP12: 1/1/2009 11:58:10 AM - System Checkpoint RP13: 1/1/2009 11:58:10 AM - System Checkpoint RP14: 1/1/2009 11:58:11 AM - System Checkpoint RP15: 1/1/2009 11:58:11 AM - System Checkpoint RP16: 1/1/2009 11:58:11 AM - System Checkpoint RP17: 1/1/2009 11:58:12 AM - Removed LogMeIn RP18: 1/1/2009 11:58:12 AM - System Checkpoint RP19: 1/1/2009 11:58:12 AM - System Checkpoint RP20: 1/1/2009 11:58:12 AM - System Checkpoint RP21: 1/1/2009 11:58:13 AM - System Checkpoint RP22: 1/1/2009 11:58:13 AM - Installed Java(TM) 6 Update 11 RP23: 1/1/2009 11:58:13 AM - Installed Opera 9.63 RP24: 1/1/2009 11:58:27 AM - Last known good configuration RP25: 1/2/2009 1:24:32 PM - System Checkpoint RP26: 1/3/2009 1:46:58 PM - System Checkpoint RP27: 1/4/2009 2:46:57 PM - System Checkpoint RP28: 1/5/2009 3:46:57 PM - System Checkpoint RP29: 1/6/2009 4:05:59 PM - System Checkpoint ==== Installed Programs ====================== µTorrent 5000 Series ACDSee 4.0 PowerPack Suite Ad-Aware 2007 Ad-Aware SE Personal Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) Adobe Flash Player 10 Plugin Adobe Flash Player ActiveX Adobe Reader 8.1.2 Adobe Reader 8.1.2 Security Update 1 (KB403742) Adobe Shockwave Player ATI Display Driver AutoUpdate Avanquest update AVG 7.5 AVG Anti-Rootkit Free Barracuda PDF/Creator 1.2.0.23 Barracuda PDF/Editor 1.0.14.112 BlackBerry v4.2.2 for the 8310 Series Wireless Handheld Brother's Keeper 6.0 CheckIt 86 Compatibility Pack for the 2007 Office system DAO DivX Codec DivX Converter DivX Player DivX Web Player EasyCleaner ewido security suite Google Earth Google Email Uploader 1.1.0808.1801 Google Update GoToMeeting/GoToWebinar 3.0.0.198 GTK+ Runtime Environment 2.2.1.2 HijackThis 2.0.2 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) HouseCall 6.6 hp officejet g series hp officejet g series - 2 hp officejet g series - 3 Intel A/V Codecs V2.0 IrfanView (remove only) J2SE Runtime Environment 5.0 Update 7 J2SE Runtime Environment 5.0 Update 9 Java(TM) 6 Update 11 Java(TM) 6 Update 4 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Lavasoft VX2 Cleaner Malwarebytes' Anti-Malware Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft .NET Framework 3.0 Service Pack 1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Data Access Components KB870669 Microsoft Internationalized Domain Names Mitigation APIs Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 Microsoft National Language Support Downlevel APIs Microsoft Office FrontPage 2003 Microsoft Office Outlook 2003 Microsoft Office Professional Edition 2003 Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Windows Media Video 9 VCM Microsoft Works 6-9 Converter Motorola Driver Installation Motorola Phone Tools Mozilla Firefox (0.8.) Mozilla Firefox (3.0.5) MSXML 6.0 Parser (KB933579) Nero 6 Ultra Edition No-IP.com DUC (remove only) NovaNet-WEB Backup Server NVIDIA Drivers OpenOffice.org 3.0 Opera 9.63 Panda ActiveScan 2.0 Photo Viewer 2.4 Platform PrimoPDF PrimoPDF Redistribution Package QuickTime QuoteTracker Regfixer Remote Administrator v2.1 Security Update for CAPICOM (KB931906) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Media Encoder (KB954156) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Shockwave Sophos Anti-Rootkit 1.3.1 Spamihilator Spark Spybot - Search & Destroy Spybot - Search & Destroy 1.4 SpywareBlaster 4.1 TaxACT 2002 TaxACT 2003 TaxACT 2004 TaxACT 2005 TaxACT 2007 TaxACT Oklahoma 2002 TaxACT Oklahoma 2003 TaxACT Oklahoma 2004 TaxACT Oklahoma 2005 TaxACT Oklahoma 2007 TextPad 4.7 Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) USB Storage Adapter V3 (TPP) VIA Platform Device Manager Visual C++ CRT 8.0 Visual C++ CRT 9.0 Visual C++ CRT 9.0 SP1 WebFldrs XP Windows Defender Signatures Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage v1.3.0254.0 Windows Genuine Advantage Validation Tool (KB892130) Windows Imaging Component Windows Installer Clean Up Windows Internet Explorer 7 Windows Live OneCare safety scanner Windows Media Encoder 9 Series Windows Media Format 11 runtime Windows Media Player 11 Windows Presentation Foundation Windows XP Service Pack 3 WinRAR archiver WinSCP 3.7.5 beta WinZip XML Paper Specification Shared Components Pack 1.0 Yahoo! Zimbra Desktop 0.92 YPOPs! 0.9.5.1 YPOPs! 0.9.6 ==== Event Viewer Messages From Past Week ======== 12/31/2008 9:46:34 PM, error: Service Control Manager [7000] - The LogMeIn Kernel Information Provider service failed to start due to the following error: The system cannot find the path specified. 12/31/2008 9:46:34 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect. 12/31/2008 9:46:34 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/1/2009 11:53:02 AM, error: Service Control Manager [7034] - The Windows Installer service terminated unexpectedly. It has done this 1 time(s). 1/1/2009 12:26:56 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. 1/1/2009 12:27:39 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 1/1/2009 12:28:26 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdK7 AvgMfx86 Fips ohci1394 ViaIde 1/1/2009 12:39:56 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdK7 AvgMfx86 Fips 1/1/2009 12:48:04 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 1/1/2009 4:13:10 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064} 1/4/2009 12:23:59 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 1/6/2009 7:02:48 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ViaIde ==== End Of File ===========================