UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Version 1.0) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 6/01/2007 4:31:09 AM System Uptime: 12/02/2008 9:28:42 PM (7092 hours ago) Motherboard: Quanta | | 30B7 Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-50 | Socket S1 | 1607/200mhz BIOS: PhoenixBIOS 4.0 Release 6.1 | HP - 6040000 | F.17 | 21/08/2006 1:00:00 AM ==== Disk Partitions ========================= C: is FIXED (NTFS) - 86 GiB total, 11.822 GiB free. D: is FIXED (FAT32) - 7 GiB total, 0.911 GiB free. E: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP481: 7/09/2008 5:59:37 PM - System Checkpoint RP482: 8/09/2008 6:54:05 PM - System Checkpoint RP483: 8/09/2008 8:10:20 PM - Installed Java(TM) 6 Update 7 RP484: 8/09/2008 8:12:37 PM - Installed OpenOffice.org Installer 1.0 RP485: 10/09/2008 3:33:05 AM - System Checkpoint RP486: 10/09/2008 6:25:14 PM - Removed HPSU306Stub RP487: 10/09/2008 6:25:19 PM - Removed HP Update RP488: 10/09/2008 6:25:33 PM - Installed HP Update RP489: 10/09/2008 6:29:03 PM - Software Distribution Service 3.0 RP490: 11/09/2008 7:20:25 PM - System Checkpoint RP491: 12/09/2008 9:15:47 PM - System Checkpoint RP492: 14/09/2008 8:30:15 AM - System Checkpoint RP493: 15/09/2008 10:25:09 AM - System Checkpoint RP494: 16/09/2008 10:26:10 AM - System Checkpoint RP495: 17/09/2008 12:26:11 PM - System Checkpoint RP496: 18/09/2008 10:18:14 PM - System Checkpoint RP497: 21/09/2008 8:05:01 PM - System Checkpoint RP498: 25/09/2008 10:41:15 PM - System Checkpoint RP499: 26/09/2008 11:44:13 PM - System Checkpoint RP500: 27/09/2008 11:56:50 PM - System Checkpoint RP501: 23/10/2008 10:20:50 PM - System Checkpoint RP502: 24/10/2008 3:00:48 AM - Software Distribution Service 3.0 RP503: 25/10/2008 3:27:39 AM - System Checkpoint RP504: 26/10/2008 2:36:51 AM - System Checkpoint RP505: 27/10/2008 3:28:50 AM - System Checkpoint RP506: 28/10/2008 4:36:44 AM - System Checkpoint RP507: 29/10/2008 6:36:47 AM - System Checkpoint RP508: 30/10/2008 8:36:48 AM - System Checkpoint RP509: 31/10/2008 9:25:55 AM - System Checkpoint RP510: 1/11/2008 10:27:01 AM - System Checkpoint RP511: 2/11/2008 10:41:14 AM - System Checkpoint RP512: 2/11/2008 6:51:00 PM - Installed 4oD. RP513: 3/11/2008 11:03:18 PM - System Checkpoint RP514: 4/11/2008 11:25:59 PM - System Checkpoint RP515: 6/11/2008 12:25:57 AM - System Checkpoint RP516: 7/11/2008 1:25:57 AM - System Checkpoint RP517: 8/11/2008 1:26:12 AM - System Checkpoint RP518: 9/11/2008 2:26:15 AM - System Checkpoint RP519: 10/11/2008 3:26:15 AM - System Checkpoint RP520: 11/11/2008 7:15:06 AM - System Checkpoint RP521: 12/11/2008 8:00:05 AM - System Checkpoint RP522: 13/11/2008 3:00:35 AM - Software Distribution Service 3.0 RP523: 1/01/2006 1:02:53 AM - System Checkpoint RP524: 2/01/2006 1:05:44 AM - System Checkpoint RP525: 15/11/2008 7:51:22 PM - System Checkpoint RP526: 16/11/2008 8:21:07 PM - System Checkpoint RP527: 17/11/2008 8:39:04 PM - System Checkpoint RP528: 18/11/2008 10:40:42 PM - System Checkpoint RP529: 19/11/2008 11:12:07 PM - System Checkpoint RP530: 21/11/2008 12:12:08 AM - System Checkpoint RP531: 22/11/2008 12:24:10 AM - System Checkpoint RP532: 23/11/2008 1:12:24 AM - System Checkpoint RP533: 24/11/2008 2:12:27 AM - System Checkpoint RP534: 25/11/2008 3:12:26 AM - System Checkpoint RP535: 26/11/2008 4:12:27 AM - System Checkpoint RP536: 27/11/2008 5:12:23 AM - System Checkpoint RP537: 28/11/2008 6:12:23 AM - System Checkpoint RP538: 28/11/2008 10:25:33 PM - Software Distribution Service 3.0 RP539: 1/01/2006 12:58:42 AM - System Checkpoint RP540: 1/12/2008 10:52:15 PM - System Checkpoint RP541: 2/12/2008 9:30:14 PM - Restore Operation RP542: 2/12/2008 9:38:09 PM - Removed QuickTime RP543: 2/12/2008 9:40:30 PM - Installed QuickTime RP544: 2/12/2008 9:44:35 PM - Removed QuickTime RP545: 2/12/2008 9:49:53 PM - Installed QuickTime RP546: 2/12/2008 10:34:13 PM - BEFORE REGISTRY MECHANIC RP547: 2/12/2008 10:35:19 PM - Made by Registry Mechanic RP548: 3/12/2008 11:08:58 PM - System Checkpoint ==== Installed Programs ====================== 4oD Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) Adobe Flash Player 10 ActiveX Adobe Flash Player Plugin Adobe Reader 8.1.2 Adobe Reader 8.1.2 Security Update 1 (KB403742) Apple Mobile Device Support Apple Software Update ArcSoft PhotoStudio 5.5 AutoUpdate BBC iPlayer Download Manager Bonjour Canon Camera Access Library Canon Camera Support Core Library Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DC_DV 6 for ZoomBrowser EX Canon Camera Window MC 6 for ZoomBrowser EX Canon G.726 WMP-Decoder Canon MovieEdit Task for ZoomBrowser EX Canon MP Navigator 2.0 Canon MP500 Canon RAW Image Task for ZoomBrowser EX Canon RemoteCapture Task for ZoomBrowser EX Canon Utilities Easy-PhotoPrint Canon Utilities EOS Utility Canon Utilities PhotoStitch Canon Utilities ZoomBrowser EX CD-LabelPrint CDCover! - Easy Layout Conexant HD Audio Data Doctor's Secure Data Wiper (Evaluation) 3.0.1.5 DivX Content Uploader DivX Converter DivX Player DivX Web Player DNA Easy-WebPrint Easy Internet Sign-up eSupportQFolder FLV Player 2.0, build 23 Free Download Manager 2.5 FreeUndelete Google Desktop Google Earth Google Toolbar for Internet Explorer Google Video Player HijackThis 2.0.2 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) HP Help and Support HP Product Detection HP Quick Launch Buttons 6.00 E3 HP Solution Center & Imaging Support Tools 5.3 HP Update HP User Guides 0031 HP Wireless Assistant 2.00 G2 HPProductAssistant HpSdpAppCoreApp iTunes J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 6 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 K-Lite Codec Pack 3.8.5 Full LightScribe 1.4.105.1 Logitech Desktop Messenger Logitech Print Service Logitech QuickCam Software Logitech® Camera Driver Macromedia Flash Player 8 Magic ISO Maker v5.5 (build 0261) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Money Microsoft National Language Support Downlevel APIs Microsoft Office Standard Edition 2003 Microsoft User-Mode Driver Framework Feature Pack 1.0 Moleskinsoft Clone Remover 3.2.1 Mozilla Firefox (3.0.3) MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) muvee autoProducer 4.5 NetWaiting NVIDIA Drivers OmniPage SE 2.0 OpenMG Limited Patch 4.4-06-13-19-01 OpenMG Secure Module 4.4.00 OpenOffice.org Installer 1.0 Outlook Express Backup V6.5 QuickTime Registry Mechanic 6.0 Safari Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 2.0 (KB928365) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB911565) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Shrink Pic (remove) Sky Anytime Skype 3.0 Skype Plugin Manager SmartAudio Soft Data Fax Modem with SmartCP SolutionCenter Sonic Audio Module Sonic Copy Module Sonic Data Module Sonic Express Labeler Sonic MyDVD Plus Sonic Update Manager SonicStage 3.4 Synaptics Pointing Device Driver The Rosetta Stone TomTom HOME Trend Micro PC-cillin Internet Security 2007 Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) VC_MergeModuleToMSI WebFldrs XP WebReg Whale Communications' Client Components v3.7.1 Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (04/28/2006 1.3.1.0) Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0) Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Media Connect Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 ==== Event Viewer Messages =================== 28/11/2008 10:41:55 PM, error: Service Control Manager [7022] - The KService service hung on starting. 28/11/2008 10:42:07 PM, error: Service Control Manager [7001] - The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 28/11/2008 10:42:20 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56} 28/11/2008 10:42:20 PM, error: ipnathlp [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.64, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, please change the scope to include the IP address, or change the IP address to fall within the scope. ==== End Of File ===========================