Additional scan result of Farbar Recovery Scan Tool (x64) Version: 01.09.2018 03 Ran by [removed] (01-09-2018 15:34:12) Running from C:\Users\[removed] Windows 7 Home Premium Service Pack 1 (X64) (2013-12-06 04:18:49) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-4132436871-1350971424-904743611-500 - Administrator - Disabled) Bob (S-1-5-21-4132436871-1350971424-904743611-1001 - Administrator - Enabled) => C:\Users\Bob Guest (S-1-5-21-4132436871-1350971424-904743611-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-4132436871-1350971424-904743611-1003 - Limited - Enabled) ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Microsoft Security Essentials (Enabled - Up to date) {71A27EC9-3DA6-45FC-60A7-004F623C6189} AS: Microsoft Security Essentials (Enabled - Up to date) {CAC39F2D-1B9C-4A72-5A17-3B3D19BB2B34} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1395.4512 - ABBYY Software House) Adobe Flash Player 30 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 30.0.0.154 - Adobe Systems Incorporated) Adobe Flash Player 30 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 30.0.0.154 - Adobe Systems Incorporated) Adobe Reader XI (11.0.04) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.04 - Adobe Systems Incorporated) Amazon Kindle (HKU\S-1-5-21-4132436871-1350971424-904743611-1001\...\Amazon Kindle) (Version: 1.19.2.46095 - Amazon) Apowersoft Online Launcher version 1.4.6 (HKLM-x32\...\{20BF67A8-D81A-4489-8225-FABAA0896E2D}_is1) (Version: 1.4.6 - APOWERSOFT LIMITED) Apple Application Support (32-bit) (HKLM-x32\...\{C56BA005-F02C-461B-ACA5-A0CE3E32578F}) (Version: 6.5 - Apple Inc.) Apple Application Support (64-bit) (HKLM\...\{C8087B7C-8496-45BE-92FB-91D31EB73969}) (Version: 6.5 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{64695C4A-C68F-46B5-A734-50EBF124A68E}) (Version: 11.3.3.4 - Apple Inc.) Apple Software Update (HKLM-x32\...\{A30EA700-5515-48F0-88B0-9E99DC356B88}) (Version: 2.6.0.1 - Apple Inc.) AT&T Troubleshoot & Resolve (HKLM-x32\...\ATT-AT&T Troubleshoot & Resolve) (Version: 8.5.1.16 - AT&T) Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team) Black Hole Organizer v3.30 (HKLM-x32\...\Black Hole Organizer_is1) (Version: 3.30 - Starre Enterprises, Inc.) Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.) CamCapture (HKLM-x32\...\{B9116F13-D6CE-4703-96F4-44875960687D}) (Version: 1.0.0 - Chris Cowherd) CamStudio 2.7.4 (HKLM\...\{04B83666-3A62-452B-85D3-70F8117F2329}_is1) (Version: 2.7.4 - CamStudio Open Source) Carbonite (HKLM-x32\...\{34A6D6FF-7EEC-499E-A54F-71077783AED6}) (Version: 6.3.2 build 7466 (Sep-07-2017) - Carbonite) Cheque Printing Software 6.6 (HKLM-x32\...\ST6UNST #1) (Version: - ) D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden DVD Architect Studio 5.0 (HKLM-x32\...\{3822E74F-08F8-11E3-99EE-F04DA23A5C58}) (Version: 5.0.186 - Sony) Epson Event Manager (HKLM-x32\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.00.00 - SEIKO EPSON Corporation) EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - ) EPSON Web-To-Page (HKLM-x32\...\{7F14F68C-17FA-4F88-B3FD-7F449C1EBF32}) (Version: - ) EPSON WorkForce 600 Series Printer Uninstall (HKLM\...\EPSON WorkForce 600 Series) (Version: - SEIKO EPSON Corporation) FM Screen Capture Codec (Remove Only) (HKLM-x32\...\FMCODEC) (Version: - ) Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 8.3.1.21155 - Foxit Software Inc.) Freemake Video Downloader (HKLM-x32\...\Freemake Video Downloader_is1) (Version: 3.7.4 - Ellora Assets Corporation) Google Drive (HKLM-x32\...\{A8DC81F2-D365-4248-892A-FA3B5951F731}) (Version: 2.34.9392.7803 - Google, Inc.) Google Earth Pro (HKLM\...\{F914BC59-918A-498F-B2E3-B274C9CB48A8}) (Version: 7.3.2.5491 - Google) Google Photos Backup (HKU\S-1-5-21-4132436871-1350971424-904743611-1001\...\Google Photos Backup) (Version: 1.1.4.11 - Google, Inc.) Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.) Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden GoTo Opener (HKLM-x32\...\{1F803452-798F-49FB-A5DD-9F527F7017E4}) (Version: 1.0.473 - LogMeIn, Inc.) GoToMeeting 8.34.0.9446 (HKU\S-1-5-21-4132436871-1350971424-904743611-1001\...\GoToMeeting) (Version: 8.34.0.9446 - LogMeIn, Inc.) Grammarly for Microsoft® Office Suite (HKLM\...\{C42F31A9-9B72-4F6A-A28D-82F8BDE5FF3E}) (Version: 6.7.139 - Grammarly) Hidden Grammarly for Microsoft® Office Suite (HKU\S-1-5-21-4132436871-1350971424-904743611-1001\...\{bb18e955-50c6-42a1-9219-168db073252a}) (Version: 6.7.139 - Grammarly) iCloud (HKLM\...\{FF99A618-BCA5-4658-B9FF-CCF57C177610}) (Version: 7.1.0.34 - Apple Inc.) ImagXpress (HKLM-x32\...\{A8F2089B-1F79-4BF6-B385-A2C2B0B9A74D}) (Version: 7.0.74.0 - Nero AG) Hidden Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.0.1310 - Intel Corporation) Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.18.10.3055 - Intel Corporation) Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.63463 - Intel Corporation) Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.0.0.100 - Intel Corporation) iTunes (HKLM\...\{BE065D5C-5EB5-4F39-A112-32897C297935}) (Version: 12.7.5.9 - Apple Inc.) Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden Kaspersky Security Scan (HKLM-x32\...\{D1282694-0693-41A8-ABC1-6D1FFC1F65C5}) (Version: 16.0.0.1344 - Kaspersky Lab) Hidden Kaspersky Security Scan (HKLM-x32\...\InstallWIX_{D1282694-0693-41A8-ABC1-6D1FFC1F65C5}) (Version: 16.0.0.1344 - Kaspersky Lab) Kaspersky Software Updater Beta (HKLM-x32\...\{94C8D443-1D07-4E6D-A9EB-FDBA45A839D8}) (Version: 1.5.2.228 - Kaspersky Lab) Hidden Kaspersky Software Updater Beta (HKLM-x32\...\InstallWIX_{94C8D443-1D07-4E6D-A9EB-FDBA45A839D8}) (Version: 1.5.2.228 - Kaspersky Lab) LibreOffice 5.2.6.2 (HKLM-x32\...\{443795BA-BBA0-46CF-A07F-DB5B461785F7}) (Version: 5.2.6.2 - The Document Foundation) LightZone 4.0.0 (HKLM-x32\...\3263-1164-2624-0047) (Version: 4.0.0 - LightZone Project) Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes) Media Expressions (HKLM-x32\...\{55C824BB-DDDD-4B54-914B-BE5572C5CA1A}) (Version: - Individual Software) Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation) Microsoft Office Home and Business 2013 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 15.0.5007.1000 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-4132436871-1350971424-904743611-1001\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation) Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation) Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden Movie Studio Platinum 13.0 (64-bit) (HKLM\...\{402E168F-CC02-11E3-812F-F04DA23A5C58}) (Version: 13.0.932 - Sony) Mozilla Firefox 61.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 61.0.2 (x64 en-US)) (Version: 61.0.2 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 61.0.2.6793 - Mozilla) MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.5007.1000 - Microsoft Corporation) Hidden Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.5007.1000 - Microsoft Corporation) Hidden Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.5007.1000 - Microsoft Corporation) Hidden Paint.NET v3.5.11 (HKLM\...\{72EF03F5-0507-4861-9A44-D99FD4C41418}) (Version: 3.61.0 - dotPDN LLC) Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.) Professor Teaches Windows 7 (HKLM-x32\...\Professor Teaches Windows 7) (Version: 1.0 - Individual Software, Inc.) QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.) Readiris Pro 12 (HKLM-x32\...\{A24F20F6-3BE3-4D25-BD0C-D7AEF7D180D4}) (Version: 12.00.5639 - I.R.I.S.) Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.67.1226.2012 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6782 - Realtek Semiconductor Corp.) Roxio Creator DE 10.3 (HKLM-x32\...\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}) (Version: 10.3 - Roxio) SAPI (HKLM-x32\...\{45D65580-4B8B-4AAD-9F3F-58D7A0EC90D8}) (Version: 1.0.0.0 - GENESIS System House Ltd.) Seagate Dashboard (HKLM-x32\...\{EA266F00-A8E7-43A0-8DED-FBFE3F076934}) (Version: 4.9.2.0 - Seagate) Serif PhotoPlus X4 (HKLM-x32\...\{AFA3224E-8AD6-4EFA-9DBA-A2E499F30282}) (Version: 14.0.2.013 - Serif (Europe) Ltd) SKWID (HKLM-x32\...\{4A7B3A58-EE4B-4BFD-0001-0DF26C7D1B7E}) (Version: 1.07.1100 - Fogware) SKWID Video 3.13 (HKLM-x32\...\SKWID Video_is1) (Version: - ) Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation) Skype™ 7.24 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.24.104 - Skype Technologies S.A.) Sorax Reader (HKLM\...\{D4C7698C-FBF6-40D6-91A0-5572AEA5843B}) (Version: 2.2.0 - Sorax) Star Check Writer v4.20 (r) (HKLM-x32\...\Star Check Writer_is1) (Version: 4.20 - Starre Enterprises, Inc.) Total Recorder 8.6 Professional Edition (HKLM-x32\...\TotalRecorder) (Version: - ) Virtual Account Numbers (HKLM-x32\...\{0134662F-5B97-4D60-9A24-B81B6A56DEF7}) (Version: 1.0.6.0 - Citi) Hidden Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation) WizTree v3.17 (HKLM\...\WizTree_is1) (Version: - Antibody Software) Zoom (HKU\S-1-5-21-4132436871-1350971424-904743611-1001\...\ZoomUMX) (Version: 4.1 - Zoom Video Communications, Inc.) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{144DF3B2-2402-47AE-9583-5A045929A8D4}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.33.5\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{2AD206F1-152C-4F9D-A24E-6F93FE7A4AFC}\InprocServer32 -> C:\Users\Bob\AppData\Local\Grammarly\Grammarly for Microsoft Office Suite\6.7.139\4BB96F6BF3\GrammarlyShim64.dll (CompanyName) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{4BE56754-B616-4998-B825-D16983AEE1B2}\InprocServer32 -> C:\Windows\system32\mscoree.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{590C4387-5EBD-4D46-8A84-CD0BA2EF2856}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.30.3\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.31.5\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{793EE463-1304-471C-ADF1-68C2FFB01247}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.29.5\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\Bob\AppData\Local\GoToMeeting\8404\G2MOutlookAddin64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{8C46158B-D978-483C-A312-16EE5013BE04}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.33.3\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{91A41FCC-BC02-42D8-A36E-0D27FF9BFFC8}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.33.7\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Bob\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Bob\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Bob\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{CB492AF1-2CEF-4E58-BE47-471C77D0C8BA}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.32.7\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{CC182BE1-84CE-4A57-B85C-FD4BBDF78CB2}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.29.1\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.33.17\psuser_64.dll (Google Inc.) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{EA724FD3-844D-43A9-A8C9-A5BC35FC20E4}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.33.17\psuser_64.dll (Google Inc.) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Bob\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll (Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-4132436871-1350971424-904743611-1001_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Bob\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\FileSyncApi64.dll (Microsoft Corporation) ShellIconOverlayIdentifiers: [ Carbonite.Green] -> {95A27763-F62A-4114-9072-E81D87DE3B68} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers: [ Carbonite.Partial] -> {E300CD91-100F-4E67-9AF3-1384A6124015} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers: [ Carbonite.Yellow] -> {5E529433-B50E-4bef-A63B-16A6B71B071A} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers: [ GoogleDriveBlacklisted] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2018-04-23] (Google) ShellIconOverlayIdentifiers: [ GoogleDriveSynced] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2018-04-23] (Google) ShellIconOverlayIdentifiers: [ GoogleDriveSyncing] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41} => C:\Program Files (x86)\Google\Drive\googledrivesync64.dll [2018-04-23] (Google) ShellIconOverlayIdentifiers: [Carbonite.Green] -> {95A27763-F62A-4114-9072-E81D87DE3B68} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers: [Carbonite.Partial] -> {E300CD91-100F-4E67-9AF3-1384A6124015} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers: [Carbonite.Yellow] -> {5E529433-B50E-4bef-A63B-16A6B71B071A} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers-x32: [ Carbonite.Green] -> {95A27763-F62A-4114-9072-E81D87DE3B68} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers-x32: [ Carbonite.Partial] -> {E300CD91-100F-4E67-9AF3-1384A6124015} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers-x32: [ Carbonite.Yellow] -> {5E529433-B50E-4bef-A63B-16A6B71B071A} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers-x32: [Carbonite.Green] -> {95A27763-F62A-4114-9072-E81D87DE3B68} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers-x32: [Carbonite.Partial] -> {E300CD91-100F-4E67-9AF3-1384A6124015} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ShellIconOverlayIdentifiers-x32: [Carbonite.Yellow] -> {5E529433-B50E-4bef-A63B-16A6B71B071A} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ContextMenuHandlers1: [Carbonite] -> {FE8BD682-9A64-4740-A92B-EE7E5F7FA0A5} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ContextMenuHandlers1: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => C:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation) ContextMenuHandlers1: [Foxit_ConvertToPDF_Reader] -> {A94757A0-0226-426F-B4F1-4DF381C630D3} => C:\PROGRAM FILES (X86)\FOXIT SOFTWARE\FOXIT READER\plugins\ConvertToPDFShellExtension_x64.dll [2017-06-29] (Foxit Software Inc.) ContextMenuHandlers1: [GDContextMenu] -> {BB02B294-8425-42E5-983F-41A1FA970CD6} => C:\Program Files (x86)\Google\Drive\contextmenu64.dll [2018-04-23] (Google) ContextMenuHandlers1: [PhotoStreamsExt] -> {89D984B3-813B-406A-8298-118AFA3A22AE} => C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll [2017-10-19] (Apple Inc.) ContextMenuHandlers2: [Carbonite] -> {FE8BD682-9A64-4740-A92B-EE7E5F7FA0A5} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ContextMenuHandlers2: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => C:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation) ContextMenuHandlers4: [Carbonite] -> {FE8BD682-9A64-4740-A92B-EE7E5F7FA0A5} => C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll [2017-09-07] (Carbonite, Inc.) ContextMenuHandlers4: [EPP] -> {09A47860-11B0-4DA5-AFA5-26D86198A780} => C:\Program Files\Microsoft Security Client\shellext.dll [2016-11-14] (Microsoft Corporation) ContextMenuHandlers4: [GDContextMenu] -> {BB02B294-8425-42E5-983F-41A1FA970CD6} => C:\Program Files (x86)\Google\Drive\contextmenu64.dll [2018-04-23] (Google) ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2013-03-06] (Intel Corporation) ContextMenuHandlers6: [Foxit_ConvertToPDF_Reader] -> {A94757A0-0226-426F-B4F1-4DF381C630D3} => C:\PROGRAM FILES (X86)\FOXIT SOFTWARE\FOXIT READER\plugins\ConvertToPDFShellExtension_x64.dll [2017-06-29] (Foxit Software Inc.) ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {110CFE9C-B23F-448F-B896-42A8237BDA8E} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-4132436871-1350971424-904743611-1001Core => C:\Users\Bob\AppData\Local\Google\Update\GoogleUpdate.exe [2016-01-14] (Google Inc.) Task: {25ADF850-45BC-4E0B-9B54-8F140E3FEC2A} - System32\Tasks\CamCapture => C:\Program Files (x86)\Chris Cowherd\CamCapture\CamCapture.exe [2009-09-16] () Task: {294B4C09-60C6-4E16-BDC5-77B7B58BE994} - System32\Tasks\Seagate_Install_Launch => C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Dashboard.exe [2017-09-16] (Seagate Technology LLC) Task: {4BF53DD8-130E-4D73-AC69-04EBA9297351} - System32\Tasks\Bob1 Merge => C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\NBCore.exe [2017-09-16] (Seagate Technology LLC) Task: {6856CB93-8411-4969-B561-F44E3AC9C5F9} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-4132436871-1350971424-904743611-1001UA => C:\Users\Bob\AppData\Local\Google\Update\GoogleUpdate.exe [2016-01-14] (Google Inc.) Task: {7721EAF3-A2D9-46CD-9AD4-391DA054E5D8} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-27] (Google Inc.) Task: {7CB90113-15DD-4EAC-A488-561DA19B182B} - System32\Tasks\G2MUploadTask-S-1-5-21-4132436871-1350971424-904743611-1001 => C:\Users\Bob\AppData\Local\GoToMeeting\9446\g2mupload.exe [2018-09-01] (LogMeIn, Inc.) Task: {7EAAD935-4CED-49FD-9280-5A7D4050CFEC} - System32\Tasks\Adobe Flash Player NPAPI Notifier => C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_30_0_0_154_Plugin.exe [2018-08-14] (Adobe Systems Incorporated) Task: {91C378AC-EB16-4C8A-B5F2-CCB2E82F1427} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-27] (Google Inc.) Task: {953C9612-8A49-47AC-A422-9B885F753996} - System32\Tasks\G2MUpdateTask-S-1-5-21-4132436871-1350971424-904743611-1001 => C:\Users\Bob\AppData\Local\GoToMeeting\9446\g2mupdate.exe [2018-09-01] (LogMeIn, Inc.) Task: {9DBEC6D7-6B8F-43F0-9605-44C9F8CBBC2E} - System32\Tasks\{7CE59A8A-2CE1-4099-9352-89EB1E5C96BE} => C:\Windows\system32\pcalua.exe -a S:\Users\Bob\Downloads\Setup.exe -d S:\Users\Bob\Desktop Task: {A7E7A4BE-3AAF-4F5A-9F48-D2D3C7BBB447} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2018-08-14] (Adobe Systems Incorporated) Task: {B8113283-DF9F-40DE-9069-37A231600F73} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2017-12-12] (Microsoft Corporation) Task: {B90A5D99-14D9-459F-B25A-E8A89C10A928} - System32\Tasks\{2CC47032-95E7-48BA-8493-9D963CFB10BE} => S:\Users\Bob\Downloads\Seagate_Dashboard_Installer.exe [2017-08-21] (Seagate) Task: {BEADAA19-9549-478C-8B3D-78CDCE90390D} - System32\Tasks\Bob => C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\NBCore.exe [2017-09-16] (Seagate Technology LLC) Task: {C3ACFF4B-0730-4DFB-810E-A08604B5AAA2} - System32\Tasks\Bob1 => C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\NBCore.exe [2017-09-16] (Seagate Technology LLC) Task: {C47970E6-F2F6-4AF7-A1E5-66E4F97A10EB} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2017-12-12] (Microsoft Corporation) Task: {D3E6E646-390B-4659-ABFA-3449297741F7} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2018-01-08] (Apple Inc.) Task: {D5FA0F3B-4A0E-4CBC-A434-5B1DD6DF7FE1} - System32\Tasks\Bob DBAgent 2 0 => C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe [2017-09-16] (Seagate Technology LLC) Task: {E0049387-3660-4CA6-A55F-024CAF228051} - System32\Tasks\{5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4} => C:\ProgramData\Carbonite\Carbonite Backup\CarboniteUpgrade.exe Task: {E6294D19-B423-4284-BE85-9A7AFBF9E041} - System32\Tasks\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan => C:\Program Files\Microsoft Security Client\\MpCmdRun.exe [2016-11-14] (Microsoft Corporation) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-4132436871-1350971424-904743611-1001.job => C:\Users\Bob\AppData\Local\GoToMeeting\9446\g2mupdate.exe Task: C:\Windows\Tasks\G2MUploadTask-S-1-5-21-4132436871-1350971424-904743611-1001.job => C:\Users\Bob\AppData\Local\GoToMeeting\9446\g2mupload.exe ==================== Shortcuts & WMI ======================== (The entries could be listed to be restored or removed.) ==================== Loaded Modules (Whitelisted) ============== 2018-05-15 18:58 - 2018-05-15 18:58 - 001356088 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll 2018-01-05 01:14 - 2018-01-05 01:14 - 000088888 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll 2015-10-28 12:59 - 2017-01-31 05:34 - 008909512 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll 2013-12-05 11:24 - 2012-10-29 15:48 - 000927232 _____ () C:\Program Files (x86)\ASUS\AXSP\1.01.01\atkexComSvc.exe 2018-05-22 22:08 - 2018-05-22 22:08 - 001356088 _____ () C:\Program Files\iTunes\libxml2.dll 2018-05-22 22:09 - 2018-05-22 22:09 - 000088888 _____ () C:\Program Files\iTunes\zlib1.dll 2014-03-16 06:06 - 2017-01-17 04:25 - 000117440 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll 2018-05-22 22:06 - 2018-05-22 22:06 - 000235832 _____ () C:\Program Files\iTunes\libxslt.dll 2013-12-05 11:24 - 2018-09-01 14:30 - 000027648 _____ () C:\Program Files (x86)\ASUS\AXSP\1.01.01\PEbiosinterface32.dll 2013-12-05 11:24 - 2012-05-08 00:04 - 000104448 _____ () C:\Program Files (x86)\ASUS\AXSP\1.01.01\ATKEX.dll 2015-12-15 14:38 - 2015-12-15 14:38 - 000326112 _____ () C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan\dblite.dll 2016-06-02 19:06 - 2016-06-02 19:06 - 045077376 _____ () C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan\libcef.dll 2018-05-15 18:59 - 2018-05-15 18:59 - 001042232 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll 2018-01-05 01:14 - 2018-01-05 01:14 - 000076088 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll 2018-05-15 18:59 - 2018-05-15 18:59 - 000189752 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxslt.dll 2015-10-27 17:44 - 2015-10-27 17:44 - 000404952 _____ () C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan\ipm_service.dll 2017-09-16 13:12 - 2017-09-16 13:12 - 000729792 _____ () C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\PocoNet.dll 2015-12-07 16:44 - 2015-12-07 16:44 - 000270336 _____ () C:\Program Files (x86)\ATT\8.5.1.16\ma\node_modules\motive-osbridge\build\Release\MotiveOSBridgeNodeModule.node 2015-12-07 16:44 - 2015-12-07 16:44 - 000244736 _____ () C:\Program Files (x86)\ATT\8.5.1.16\ma\node_modules\motive-activex-wrapper\build\Release\NodeActiveXWrapper.node 2013-04-24 05:55 - 2013-04-24 05:55 - 001581056 _____ () C:\Program Files (x86)\ATT\8.5.1.16\ma\node_modules\libxmljs\build\Release\xmljs.node 2015-12-07 16:44 - 2015-12-07 16:44 - 000237056 _____ () C:\Program Files (x86)\ATT\8.5.1.16\ma\node_modules\motive-xmpps\build\Release\MotiveXMPPSNode.node 2016-06-02 19:06 - 2016-06-02 19:06 - 001650560 _____ () C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan\libglesv2.dll 2016-06-02 19:06 - 2016-06-02 19:06 - 000082304 _____ () C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan\libegl.dll 2013-12-05 11:41 - 2013-01-23 00:57 - 001199576 ____R () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\ACE.dll 2016-05-31 09:29 - 2016-05-31 09:29 - 000131264 _____ () C:\Program Files\Microsoft Office 15\root\Office15\JitV.dll 2017-06-20 09:31 - 2017-06-20 09:31 - 000325824 _____ () C:\Program Files\Microsoft Office 15\root\Office15\AppVIsvStream32.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 19:34 - 2009-06-10 14:00 - 000000824 _____ C:\Windows\system32\Drivers\etc\hosts ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-4132436871-1350971424-904743611-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Bob\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg DNS Servers: 192.168.1.254 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == MSCONFIG\Services: AdobeARMservice => 2 MSCONFIG\Services: CLKMSVC10_38F51D56 => 2 MSCONFIG\Services: gupdate => 2 MSCONFIG\Services: gupdatem => 3 MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^ImageBrowser EX Agent.lnk => C:\Windows\pss\ImageBrowser EX Agent.lnk.CommonStartup MSCONFIG\startupfolder: C:^Users^Bob^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^CamCapture - Shortcut.lnk => C:\Windows\pss\CamCapture - Shortcut.lnk.Startup MSCONFIG\startupfolder: C:^Users^Bob^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Send to OneNote.lnk => C:\Windows\pss\Send to OneNote.lnk.Startup MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" MSCONFIG\startupreg: ArcSoft Connection Service => C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe MSCONFIG\startupreg: ATT_McciTrayApp => "C:\Program Files\ATT\8.5.1.16\ma\bin\pcTrayApp.exe" MSCONFIG\startupreg: BackupNowEZtray => "C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZtray.exe" -k MSCONFIG\startupreg: BDRegion => C:\Program Files (x86)\Cyberlink\Shared files\brs.exe MSCONFIG\startupreg: Carbonite Backup => C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe MSCONFIG\startupreg: EEventManager => C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe MSCONFIG\startupreg: EPSON WorkForce 600 Series => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIEKA.EXE /FU "C:\Windows\TEMP\E_SEAFD.tmp" /EF "HKCU" MSCONFIG\startupreg: Google Photos Backup => "C:\Users\Bob\AppData\Local\Programs\Google\Google Photos Backup\Google Photos Backup.exe" /autostart MSCONFIG\startupreg: Google Update => "C:\Users\Bob\AppData\Local\Google\Update\GoogleUpdate.exe" /c MSCONFIG\startupreg: HotKeysCmds => C:\Windows\system32\hkcmd.exe MSCONFIG\startupreg: IgfxTray => C:\Windows\system32\igfxtray.exe MSCONFIG\startupreg: iTunesHelper => "C:\Program Files\iTunes\iTunesHelper.exe" MSCONFIG\startupreg: MSC => "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey MSCONFIG\startupreg: Persistence => C:\Windows\system32\igfxpers.exe MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime MSCONFIG\startupreg: RemoteControl10 => "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" MSCONFIG\startupreg: RTHDVCPL => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s MSCONFIG\startupreg: TotalRecorderScheduler => "C:\Program Files (x86)\HighCriteria\TotalRecorder\TotRecSched.exe" MSCONFIG\startupreg: USB3MON => "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" MSCONFIG\startupreg: Virtual Account Numbers => C:\PROGRA~2\VIRTUA~1\CitiVAN.exe /lang=en_RG /dontopenmycards ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{309BABBB-907A-4920-BB05-7E84F83E762B}] => (Allow) C:\Users\Owner\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe FirewallRules: [{A844A689-AC75-4938-899C-82B00F6FA59F}] => (Allow) C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe FirewallRules: [{578D503B-E6A4-4D2E-8D6D-9F8B030C77F7}] => (Allow) C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe FirewallRules: [{633A7A3E-2A1F-4848-B693-020152978F6C}] => (Allow) C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe FirewallRules: [{F61E0C29-FFB4-4114-B50A-C64C59FFB38D}] => (Allow) C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe FirewallRules: [{02E4C6A9-D456-4657-8191-C14E89AA7703}] => (Allow) C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteSetup.exe FirewallRules: [{63B0AEA4-5D1B-436E-B364-735DA86EBF01}] => (Allow) C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteSetup.exe FirewallRules: [{4695590F-7C27-4ED8-9AB2-A80C5A3DCEDC}] => (Allow) C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteSetup.exe FirewallRules: [{33865006-0347-471B-8BE5-41DD9EC6EC90}] => (Allow) C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteSetup.exe FirewallRules: [{2500B75B-6CBC-4396-A6D0-F60504ACC046}] => (Allow) C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe FirewallRules: [{66C56050-564B-4B35-ACED-6948E754F274}] => (Allow) C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe FirewallRules: [{EE3C73E1-10BA-4EC0-B77F-671558C5345C}] => (Allow) C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe FirewallRules: [{4A98D0D3-16FA-44B4-8060-3DC8D2B25949}] => (Allow) C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe FirewallRules: [{667FF346-3A76-4E33-9038-2DEE5D6AB745}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\outlook.exe FirewallRules: [{06E3029B-BAA5-4510-9867-E5C000C01638}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe FirewallRules: [TCP Query User{5F791D3B-AAF0-4B57-9108-497B0C1BB823}C:\program files (x86)\internet explorer\iexplore.exe] => (Allow) C:\program files (x86)\internet explorer\iexplore.exe FirewallRules: [UDP Query User{617BF60B-8CF9-4844-842B-8DEB8A94009A}C:\program files (x86)\internet explorer\iexplore.exe] => (Allow) C:\program files (x86)\internet explorer\iexplore.exe FirewallRules: [{28A8A905-EAA5-4F50-BF47-29E37888E2D3}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe FirewallRules: [{6E90AF5B-6556-4B12-A529-0FED25836630}] => (Allow) LPort=2869 FirewallRules: [{DE20E193-C1D4-4CA3-B824-8839FAD2E192}] => (Allow) LPort=1900 FirewallRules: [{B70ACCE4-D289-45BE-A826-0E5FF655763A}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe FirewallRules: [{A5DE18BB-2088-4BB3-8B0D-AA0C5EC02FD1}] => (Allow) C:\Users\Bob\AppData\Local\Temp\nsh4DB1.tmp\CnetInstaller-75324413.exe FirewallRules: [{C91B8F48-F03B-429B-8C83-790868B1A25F}] => (Allow) C:\Users\Bob\AppData\Local\Temp\nsh4DB1.tmp\CnetInstaller-75324413.exe FirewallRules: [{A4F5C78B-AD14-4E5F-A3C9-9573EF233BF9}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{D2A0CB37-8389-4212-8DFC-036F3F2F2CD7}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{76BE742F-CC26-482C-B1CA-0E821075F8CD}] => (Allow) C:\Users\Bob\AppData\Local\Apowersoft\Apowersoft Online Launcher\Apowersoft Online Launcher.exe FirewallRules: [{69988EB7-85DB-42DB-A8D9-9335CFD6DDF0}] => (Allow) C:\Users\Bob\AppData\Local\Apowersoft\Apowersoft Online Launcher\Apowersoft Online Launcher.exe FirewallRules: [{0AE4A694-7BB9-4A23-8003-45995C93052A}] => (Allow) C:\Users\Bob\AppData\Local\Apowersoft\Online Video Downloader\Online Video Downloader.exe FirewallRules: [{DF472B5B-A1A3-41B4-B978-B606C4D6AF8F}] => (Allow) C:\Users\Bob\AppData\Local\Apowersoft\Online Video Downloader\Online Video Downloader.exe FirewallRules: [{59B1D04C-98D6-49C8-9690-12C515D1A3C2}] => (Allow) LPort=8888 FirewallRules: [TCP Query User{CFE63ECE-C04A-464A-A8C5-9147E28EF703}C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe] => (Allow) C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe FirewallRules: [UDP Query User{CFB45F63-1CC8-40D8-A0F7-CE9C47C4226C}C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe] => (Allow) C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe FirewallRules: [{ACF2E374-8CC0-4FE9-A024-E1C06C235712}] => (Allow) C:\Program Files (x86)\AnvSoft\Syncios Data Transfer\SynciosTransfer.exe FirewallRules: [TCP Query User{CDB08950-2FFB-4826-935B-A0856DB8F28F}C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe] => (Block) C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe FirewallRules: [UDP Query User{1B648444-36BF-4270-A31B-3F888B8D4AAA}C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe] => (Block) C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe FirewallRules: [{68DAEB1C-549F-4195-8BFE-864331FF62FA}] => (Allow) LPort=8888 FirewallRules: [{7641192C-9CBA-4D28-AF31-B3912E6DA832}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe FirewallRules: [{0C009071-E670-4A1D-A5CD-C0873CD1E935}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe FirewallRules: [{AA3A5C46-0CD0-47A3-89EE-4103B80EEAAC}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe FirewallRules: [{256EEAE2-C2C6-48A5-A40A-3C135D72AA4D}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{33A07283-0347-45B2-AB36-62414CB2B476}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{D03F8400-29BF-44C3-ABAF-C9AACBC53DCE}] => (Allow) C:\Program Files\iTunes\iTunes.exe ==================== Restore Points ========================= 27-08-2018 16:24:25 Restore Operation 27-08-2018 16:30:20 Windows Update 27-08-2018 16:37:03 Windows Backup 27-08-2018 18:36:50 Windows Backup 28-08-2018 23:15:24 Windows Backup 29-08-2018 20:37:50 Windows Backup 30-08-2018 18:22:40 Windows Backup 31-08-2018 08:41:07 Windows Update 31-08-2018 23:17:54 Windows Backup ==================== Faulty Device Manager Devices ============= Name: NetGroup Packet Filter Driver Description: NetGroup Packet Filter Driver Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1} Manufacturer: Service: npf Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears.Remove the device, and this error should be resolved. ==================== Event log errors: ========================= Application errors: ================== Error: (09/01/2018 02:30:07 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. Error: (09/01/2018 12:04:34 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. Error: (08/31/2018 11:26:11 PM) (Source: Windows Backup) (EventID: 4104) (User: ) Description: The backup was not successful. The error is: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005). Error: (08/30/2018 06:30:16 PM) (Source: Windows Backup) (EventID: 4104) (User: ) Description: The backup was not successful. The error is: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005). Error: (08/30/2018 03:12:01 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. Error: (08/30/2018 02:54:09 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. Error: (08/30/2018 02:35:34 PM) (Source: WinMgmt) (EventID: 10) (User: ) Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. Error: (08/29/2018 08:45:05 PM) (Source: Windows Backup) (EventID: 4104) (User: ) Description: The backup was not successful. The error is: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005). System errors: ============= Error: (09/01/2018 02:56:00 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY) Description: The following fatal alert was generated: 70. The internal error state is 105. Error: (09/01/2018 02:48:13 PM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY) Description: The following fatal alert was received: 20. Error: (09/01/2018 02:30:16 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY) Description: The following fatal alert was generated: 70. The internal error state is 105. Error: (09/01/2018 02:30:08 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error: The system cannot find the file specified. Error: (09/01/2018 02:30:08 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error: The system cannot find the file specified. Error: (09/01/2018 02:30:08 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error: The system cannot find the file specified. Error: (09/01/2018 02:30:08 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error: The system cannot find the file specified. Error: (09/01/2018 02:30:08 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error: The system cannot find the file specified. ==================== Memory info =========================== Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz Percentage of memory in use: 45% Total physical RAM: 8065.37 MB Available physical RAM: 4414.67 MB Total Virtual: 16128.89 MB Available Virtual: 12474.18 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:223.47 GB) (Free:85.57 GB) NTFS Drive e: (Seagate Backup Plus Drive) (Fixed) (Total:931.51 GB) (Free:0 GB) NTFS Drive g: () (Fixed) (Total:795.07 GB) (Free:794.95 GB) NTFS Drive h: () (Fixed) (Total:298.43 GB) (Free:229.11 GB) NTFS Drive i: () (Fixed) (Total:207.24 GB) (Free:206.55 GB) NTFS Drive s: (Storage) (Fixed) (Total:1493.65 GB) (Free:839.22 GB) NTFS \\?\Volume{c7806f43-5e29-11e3-b12a-806e6f6e6963}\ (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7/8/10) (Size: 223.6 GB) (Disk ID: B1065F18) Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=223.5 GB) - (Type=07 NTFS) ======================================================== Disk: 1 (Protective MBR) (Size: 2794.5 GB) (Disk ID: 00000000) Partition: GPT. ======================================================== Disk: 2 (Size: 931.5 GB) (Disk ID: A48D7792) Partition 1: (Not Active) - (Size=931.5 GB) - (Type=07 NTFS) ==================== End of Addition.txt ============================