Additional scan result of Farbar Recovery Scan Tool (x64) Version:13-04-2016 Ran by [removed] (2016-04-16 03:42:11) Running from C:\Users\[removed]\Downloads Windows 7 Professional Service Pack 1 (X64) (2016-02-05 22:54:15) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-2422108877-2945529735-3725269486-500 - Administrator - Disabled) Fahad (S-1-5-21-2422108877-2945529735-3725269486-1000 - Administrator - Enabled) => C:\Users\Fahad Guest (S-1-5-21-2422108877-2945529735-3725269486-501 - Limited - Enabled) => C:\Users\Guest logo (S-1-5-21-2422108877-2945529735-3725269486-1001 - Limited - Enabled) => C:\Users\logo ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: BullGuard Antivirus (Enabled - Up to date) {EDBB5818-2352-E06B-028A-4E6873B92CC5} AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: BullGuard Antispyware (Enabled - Up to date) {56DAB9FC-0568-EFE5-383A-751A083E6678} FW: BullGuard Firewall (Enabled) {D580D93D-693D-E133-29D5-E75D8D6A6BBE} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) 7-Zip 15.14 (HKLM-x32\...\7-Zip) (Version: 15.14 - Igor Pavlov) Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.) Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.) Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.5.1.209 - Adobe Systems Incorporated) Adobe Dreamweaver CS5.5 (HKLM-x32\...\{0215A652-E081-4B09-9333-DC85AAB67FFA}) (Version: 11.5 - Adobe Systems Incorporated) Adobe Photoshop 7.0.1 ME (HKLM-x32\...\Adobe Photoshop 7.0.1 ME) (Version: 7.0.1 ME - Adobe Systems, Inc.) Adobe Widget Browser (HKLM-x32\...\com.adobe.WidgetBrowser.E7BED6E5DDA59983786DD72EBFA46B1598278E07.1) (Version: 2.0 Build 230 - Adobe Systems Incorporated.) BullGuard Internet Security (HKLM\...\BullGuard) (Version: 16.0 - BullGuard Ltd.) Epson Easy Photo Print 2 (HKLM-x32\...\{07AA1C7F-E8CA-4FDC-B975-BC9EBC22B6DE}) (Version: 2.7.0.0 - SEIKO EPSON CORPORATION) Epson Event Manager (HKLM-x32\...\{17FA0444-A025-43B9-862C-81AE6307C2F2}) (Version: 3.10.0050 - Seiko Epson Corporation) Epson E-Web Print (HKLM-x32\...\{6BF9F374-EC67-4808-A90C-F127DE6D989D}) (Version: 1.23.0000 - SEIKO EPSON CORPORATION) EPSON L365 Series Printer Uninstall (HKLM\...\EPSON L365 Series) (Version: - SEIKO EPSON Corporation) EPSON Manuals (HKLM-x32\...\{84CECC1B-21EF-41B1-9A91-3E724E5D99D3}) (Version: 1.50.0.0 - SEIKO EPSON CORPORATION) EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - Seiko Epson Corporation) Free eXPert PDF Reader (HKLM-x32\...\{C2B5A2E5-51F8-4883-AF40-6A17902DAFEA}) (Version: 9.0.180.0 - Visagesoft) Free PDF Reading (HKLM-x32\...\Free PDF Reading) (Version: 1.0 - Honlyn (Macao Commercial Offshore) Limited) Google Chrome (HKLM-x32\...\{1FA8CC13-BD11-324A-AA1C-2675D3B2EDD0}) (Version: 49.0.2623.112 - Google, Inc.) Google Drive (HKLM-x32\...\{B0F1B758-60D6-41F7-93D9-212A448813FE}) (Version: 1.29.1862.0513 - Google, Inc.) Google Earth Pro (HKLM-x32\...\{35DAA04C-1720-4BE3-A920-A03731EC6A1D}) (Version: 7.1.5.1557 - Google) Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.21.115 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.29.5 - Google Inc.) Hidden Intel Security True Key (HKLM\...\TrueKey) (Version: 3.9.141.1 - Intel Security) Intel(R) Chipset Device Software (x32 Version: 10.0.20 - Intel(R) Corporation) Hidden Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.0.1204 - Intel Corporation) Intel(R) Network Connections 18.8.136.0 (HKLM\...\PROSetDX) (Version: 18.8.136.0 - Intel) Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4264 - Intel Corporation) Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation) Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation) Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation) Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUSR) (Version: 15.0.4420.1017 - Microsoft Corporation) Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (HKLM-x32\...\{90120000-00B2-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation) Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation) Mobily 4G (HKLM-x32\...\Mobily 4G) (Version: 23.009.05.02.82 - Huawei Technologies Co.,Ltd) Mozilla Firefox 45.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 45.0.2 (x86 en-US)) (Version: 45.0.2 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.0.2.5941 - Mozilla) NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation) NVIDIA 3D Vision Driver 361.91 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 361.91 - NVIDIA Corporation) NVIDIA Graphics Driver 361.91 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 361.91 - NVIDIA Corporation) NVIDIA HD Audio Driver 1.3.34.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.4 - NVIDIA Corporation) NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation) Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7256 - Realtek Semiconductor Corp.) Service Pack 1 for Microsoft Office 2013 Language Pack (KB2817427) 64-Bit Edition (Version: - Microsoft) Hidden Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft) SHIELD Streaming (Version: 4.1.3000 - NVIDIA Corporation) Hidden SHIELD Wireless Controller Driver (Version: 2.5.12.11 - NVIDIA Corporation) Hidden Software Updater (HKLM-x32\...\{8DBC5A0A-31C4-46C7-B252-6B593EA11A87}) (Version: 4.3.7 - SEIKO EPSON CORPORATION) The Desktop Weather 2.0 (HKLM\...\WeatherTool) (Version: 2.0.1.11073 - ShenZhen Enode Techology co,.Ltd) <==== ATTENTION Update for Skype for Business 2015 (KB3039776) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{0FA8AE0C-69AE-4F60-A1AB-F79C6BA5A999}) (Version: - Microsoft) VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN) VpnOneClick (HKLM-x32\...\{A3F2F845-54AF-48C7-9690-16EBD458065B}) (Version: 2.6.2 - Kryptotel fz llc) WinRAR 5.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.20.0 - win.rar GmbH) WinZip 20.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240EF}) (Version: 20.0.11659 - WinZip Computing, S.L. ) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\EPSON L365 Series Update {A6C56B8D-FAF5-40F1-9783-32193AE2F255}.job => Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => <==== ATTENTION Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => <==== ATTENTION ==================== Shortcuts ============================= (The entries could be listed to be restored or removed.) ==================== Loaded Modules (Whitelisted) ============== 2015-11-24 05:22 - 2015-11-24 05:22 - 01050056 _____ () C:\Program Files (x86)\WeatherTool\2.0.1.11073\WeatherEntryDll.dll 2016-01-22 13:55 - 2016-01-22 13:55 - 00553136 _____ () C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll 2012-10-01 20:36 - 2012-10-01 20:36 - 06522480 _____ () C:\Program Files\Microsoft Office\Office15\1033\GrooveIntlResource.dll 2016-03-21 15:39 - 2016-03-21 15:39 - 00645136 _____ () C:\Program Files\BullGuard Ltd\BullGuard\LibXml2.dll 2016-03-21 15:39 - 2016-03-21 15:39 - 00727568 _____ () C:\Program Files\BullGuard Ltd\BullGuard\SQLite.dll 2016-03-21 15:39 - 2016-03-21 15:39 - 00083984 _____ () C:\Program Files\BullGuard Ltd\BullGuard\zlib1.dll 2013-09-05 00:17 - 2013-09-05 00:17 - 04300456 _____ () C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF 2010-10-20 15:23 - 2010-10-20 15:23 - 08801632 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll 2016-02-07 16:25 - 2016-02-07 16:25 - 00515072 _____ () C:\Program Files (x86)\Mobily 4G\Mobily 4G.exe 2016-01-22 13:54 - 2016-01-22 13:54 - 31420080 _____ () C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BsMain => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BsScanner => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\BsMain => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\BsScanner => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\BsUpdate => ""="Service" ==================== EXE Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-14 05:34 - 2009-06-11 00:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-2422108877-2945529735-3725269486-1001\Control Panel\Desktop\\Wallpaper -> DNS Servers: [removed] - [removed] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [RVM-VDS-In-TCP-NoScope] => (Block) %SystemRoot%\system32\vds.exe FirewallRules: [RVM-VDSLDR-In-TCP-NoScope] => (Block) %SystemRoot%\system32\vdsldr.exe FirewallRules: [RVM-RPCSS-In-TCP-NoScope] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RVM-VDS-In-TCP] => (Block) %SystemRoot%\system32\vds.exe FirewallRules: [RVM-VDSLDR-In-TCP] => (Block) %SystemRoot%\system32\vdsldr.exe FirewallRules: [RVM-RPCSS-In-TCP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [FPS-SpoolSvc-In-TCP-NoScope] => (Block) %SystemRoot%\system32\spoolsv.exe FirewallRules: [FPS-SpoolSvc-In-TCP] => (Block) %SystemRoot%\system32\spoolsv.exe FirewallRules: [FPS-LLMNR-In-UDP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [CoreNet-GP-Out-TCP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [CoreNet-DNS-Out-UDP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [CoreNet-GP-LSASS-Out-TCP] => (Block) %SystemRoot%\system32\lsass.exe FirewallRules: [RemoteSvcAdmin-In-TCP-NoScope] => (Block) %SystemRoot%\system32\services.exe FirewallRules: [RemoteSvcAdmin-RPCSS-In-TCP-NoScope] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteSvcAdmin-In-TCP] => (Block) %SystemRoot%\system32\services.exe FirewallRules: [RemoteSvcAdmin-RPCSS-In-TCP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteTask-In-TCP-NoScope] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteTask-RPCSS-In-TCP-NoScope] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteTask-In-TCP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteTask-RPCSS-In-TCP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteEventLogSvc-In-TCP-NoScope] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteEventLogSvc-RPCSS-In-TCP-NoScope] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteEventLogSvc-In-TCP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteEventLogSvc-RPCSS-In-TCP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteAssistance-In-TCP-EdgeScope] => (Block) %SystemRoot%\system32\msra.exe FirewallRules: [RemoteAssistance-Out-TCP] => (Block) %SystemRoot%\system32\msra.exe FirewallRules: [RemoteAssistance-PnrpSvc-UDP-In-EdgeScope] => (Block) %systemroot%\system32\svchost.exe FirewallRules: [RemoteAssistance-PnrpSvc-UDP-OUT] => (Block) %systemroot%\system32\svchost.exe FirewallRules: [RemoteAssistance-RAServer-In-TCP-NoScope-Active] => (Block) %SystemRoot%\system32\raserver.exe FirewallRules: [RemoteAssistance-RAServer-Out-TCP-NoScope-Active] => (Block) %SystemRoot%\system32\raserver.exe FirewallRules: [RemoteAssistance-DCOM-In-TCP-NoScope-Active] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteAssistance-In-TCP-EdgeScope-Active] => (Block) %SystemRoot%\system32\msra.exe FirewallRules: [RemoteAssistance-Out-TCP-Active] => (Block) %SystemRoot%\system32\msra.exe FirewallRules: [RemoteAssistance-SSDPSrv-In-UDP-Active] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteAssistance-SSDPSrv-Out-UDP-Active] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteAssistance-SSDPSrv-In-TCP-Active] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteAssistance-SSDPSrv-Out-TCP-Active] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteAssistance-PnrpSvc-UDP-In-EdgeScope-Active] => (Block) %systemroot%\system32\svchost.exe FirewallRules: [RemoteAssistance-PnrpSvc-UDP-OUT-Active] => (Block) %systemroot%\system32\svchost.exe FirewallRules: [SPPSVC-In-TCP] => (Allow) %SystemRoot%\system32\sppsvc.exe FirewallRules: [SPPSVC-In-TCP-NoScope] => (Allow) %SystemRoot%\system32\sppsvc.exe FirewallRules: [{D327C40A-F3F2-417B-9794-F0A2953587E3}] => (Allow) C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe FirewallRules: [{FD1AE590-4304-455B-868A-475119581E65}] => (Allow) C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe FirewallRules: [{E1E00ED2-0C56-493B-8FDF-B781C94F5CF7}] => (Allow) C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe FirewallRules: [{4C4F5CB5-E117-49B8-903D-00545B0195B2}] => (Allow) C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe FirewallRules: [{E0C78CA9-4BDA-4E4D-A72B-BDCC5D2623C2}] => (Allow) C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamUserAgent.exe FirewallRules: [{EFEC675E-E39B-434A-B07B-BD8BA37020D2}] => (Allow) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamer.exe FirewallRules: [{1B6F97D9-0F58-4C07-8B91-A7E6475B1DA2}] => (Allow) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamer.exe FirewallRules: [{3DE080CC-554B-4869-9627-B2102583AC89}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{F2EB0999-2882-4229-BB51-E9B9E2DA160E}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe FirewallRules: [{C5C20B54-3FC0-4ABB-8FCE-1FA9B564DF6D}] => (Block) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe FirewallRules: [{645A182A-23B1-4CAE-96A3-A1331332431B}] => (Block) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe FirewallRules: [{72121F63-80B1-4039-A577-9E1B16AD7DBF}] => (Allow) C:\Program Files\Microsoft Office\Office15\lync.exe FirewallRules: [{486B47A8-0885-42E1-98C0-5F7A2CE638C4}] => (Allow) C:\Program Files\Microsoft Office\Office15\lync.exe FirewallRules: [{EB863F2D-1D6D-44FD-B592-EB0021FF04B9}] => (Allow) C:\Program Files\Microsoft Office\Office15\UcMapi.exe FirewallRules: [{47F33D17-55EA-4824-A5EA-4792F1425F80}] => (Allow) C:\Program Files\Microsoft Office\Office15\UcMapi.exe FirewallRules: [{73364375-E272-47C6-A564-D59F71752479}] => (Block) C:\Program Files\Microsoft Office\Office15\outlook.exe FirewallRules: [RemoteDesktop-UserMode-In-TCP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [RemoteDesktop-UserMode-In-UDP] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [{4229B36F-ECDD-4BF4-AA6A-CA68CD7850DE}] => (Block) C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE FirewallRules: [{7CBAEE3F-299E-4954-BD28-EB26860ACE65}] => (Block) C:\Program Files (x86)\Microsoft Office\Office14\ONENOTE.EXE FirewallRules: [{3C80AEBA-8FBB-4516-B9D0-00E9365255DC}] => (Block) C:\Program Files (x86)\Microsoft Office\Office14\outlook.exe FirewallRules: [{076F4CA2-0A94-406A-A860-219B6087B3D2}] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [{C92EEDC3-2C3D-47AE-818A-4B87B5AA1B17}] => (Block) %SystemRoot%\system32\spoolsv.exe FirewallRules: [{5DCD8E97-24B4-4ACC-BAC1-77B0FF8496C6}] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [{EE39B385-457E-4682-AA32-A16746FD1C45}] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [{8041AA5A-416D-4943-B192-DCFD6D4421CA}] => (Block) %SystemRoot%\system32\svchost.exe FirewallRules: [TCP Query User{82C2EC76-7C34-4B26-A2E8-D58236162838}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe FirewallRules: [UDP Query User{74303918-21E2-46E4-8A37-F13A60F7DFB3}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe FirewallRules: [{B0CACB33-2CB3-4A8D-A9AF-26C795C238F0}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Restore Points ========================= ATTENTION: System Restore is disabled Check "winmgmt" service or repair WMI. ==================== Faulty Device Manager Devices ============= Name: Remote Desktop Device Redirector Bus Description: Remote Desktop Device Redirector Bus Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: rdpbus Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions. ==================== Event log errors: ========================= Application errors: ================== Error: (04/13/2016 07:16:02 PM) (Source: Software Protection Platform Service) (EventID: 8208) (User: ) Description: Acquisition of genuine ticket failed (hr=0xC004C533) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f Error: (04/13/2016 07:16:02 PM) (Source: Software Protection Platform Service) (EventID: 8200) (User: ) Description: License acquisition failure details. hr=0xC004C533 Error: (04/13/2016 07:15:02 PM) (Source: Software Protection Platform Service) (EventID: 8208) (User: ) Description: Acquisition of genuine ticket failed (hr=0xC004C533) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f Error: (04/13/2016 07:15:02 PM) (Source: Software Protection Platform Service) (EventID: 8200) (User: ) Description: License acquisition failure details. hr=0xC004C533 Error: (04/13/2016 06:30:23 PM) (Source: Application Error) (EventID: 1005) (User: ) Description: Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Windows Explorer because of this error. Program: Windows Explorer File: The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: 00000000 Disk type: 0 Error: (04/13/2016 06:30:23 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: explorer.exe, version: 6.1.7601.19135, time stamp: 0x56a1ba55 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000096 Fault offset: 0x0026f9c5 Faulting process id: 0x310 Faulting application start time: 0xexplorer.exe0 Faulting application path: explorer.exe1 Faulting module path: explorer.exe2 Report Id: explorer.exe3 Error: (04/13/2016 10:07:05 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: Adobe CEF Helper.exe, version: 3.5.0.205, time stamp: 0x56aa74a2 Faulting module name: libcef.dll, version: 3.2171.2069.0, time stamp: 0x551bdc44 Exception code: 0xc0000005 Fault offset: 0x00444106 Faulting process id: 0x818 Faulting application start time: 0xAdobe CEF Helper.exe0 Faulting application path: Adobe CEF Helper.exe1 Faulting module path: Adobe CEF Helper.exe2 Report Id: Adobe CEF Helper.exe3 Error: (04/13/2016 05:36:09 AM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: ) Description: Subscription licensing service failed: -1073418231 Error: (04/11/2016 12:25:11 AM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: ) Description: Subscription licensing service failed: -1073418231 Error: (04/10/2016 03:45:18 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: ) Description: Subscription licensing service failed: -1073418231 System errors: ============= Error: (04/16/2016 03:00:45 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Update for Microsoft Access 2013 (KB2956176) 64-Bit Edition. Error: (04/16/2016 03:00:45 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Update for Microsoft OneDrive for Business (KB2920746) 64-Bit Edition. Error: (04/16/2016 03:00:45 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Update for Microsoft Office 2013 (KB2956160) 64-Bit Edition. Error: (04/16/2016 03:00:45 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition. Error: (04/16/2016 03:00:41 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Update for Microsoft SkyDrive Pro (KB2837652) 64-Bit Edition. Error: (04/16/2016 03:00:41 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Update for Microsoft Lync 2013 (KB2956174) 64-Bit Edition. Error: (04/16/2016 03:00:41 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Update for Microsoft Publisher 2013 (KB2883048) 64-Bit Edition. Error: (04/16/2016 03:00:41 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Update for Microsoft Outlook Social Connector 2013 (KB2737996) 64-Bit Edition. Error: (04/16/2016 03:00:41 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Update for Microsoft OneNote 2013 (KB2956165) 64-Bit Edition. Error: (04/16/2016 03:00:39 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY) Description: Installation Failure: Windows failed to install the following update with error 0x80070663: Security Update for Microsoft Word 2013 (KB2956163) 64-Bit Edition. CodeIntegrity: =================================== Date: 2016-04-16 03:36:09.255 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-16 03:30:24.803 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-16 03:15:21.329 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-16 03:09:17.852 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-16 02:48:22.178 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-16 02:08:17.552 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-16 01:56:28.626 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-16 01:41:20.518 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-14 03:07:22.641 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. Date: 2016-04-13 19:39:52.507 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\user32.dll because the set of per-page image hashes could not be found on the system. ==================== Memory info =========================== Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz Percentage of memory in use: 28% Total physical RAM: 16248.84 MB Available physical RAM: 11673.83 MB Total Virtual: 32495.87 MB Available Virtual: 28476.17 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:111.69 GB) (Free:14.83 GB) NTFS Drive d: () (Fixed) (Total:931.51 GB) (Free:847.16 GB) NTFS Drive e: (Drmweaver CS5.5) (CDROM) (Total:0.53 GB) (Free:0 GB) CDFS Drive f: (Mobily 4G) (CDROM) (Total:0.03 GB) (Free:0 GB) CDFS ==================== MBR & Partition Table ================== ==================== End of Addition.txt ============================