OTL Extras logfile created on: 1/1/2014 8:54:21 PM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Friend1\AppData\Local\Microsoft\Windows\INetCache\IE\IVMGAMOO
64bit- An unknown product  (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16476)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
5.89 Gb Total Physical Memory | 3.91 Gb Available Physical Memory | 66.27% Memory free
7.52 Gb Paging File | 5.67 Gb Available in Paging File | 75.37% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 698.12 Gb Total Space | 665.27 Gb Free Space | 95.29% Space Free | Partition Type: NTFS
 
Computer Name: HP-WIN81 | User Name: [removed] | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
[color=#E56717]========== Extra Registry (SafeList) ==========[/color]
 
 
[color=#E56717]========== File Associations ==========[/color]
 
[b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\WINDOWS\SysNative\rundll32.exe (Microsoft Corporation)
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\WINDOWS\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
 
[color=#E56717]========== Shell Spawning ==========[/color]
 
[b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.
 
[color=#E56717]========== Security Center Settings ==========[/color]
 
[b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
 
[b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
 
[b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = AC 1C AE C5 46 9F CE 01  [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
 
[b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Upgrade]
"UpgradeTime" =  [binary data]
 
[b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Upgrade]
"UpgradeTime" = Reg Error: Unknown registry data type -- File not found
 
[color=#E56717]========== Firewall Settings ==========[/color]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
 
[color=#E56717]========== Authorized Applications List ==========[/color]
 
 
[color=#E56717]========== Vista Active Open Ports Exception List ==========[/color]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
 
[color=#E56717]========== Vista Active Application Exception List ==========[/color]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{2A480002-962C-4A45-A253-D26DBEEAB538}" = dir=out | name=@{microsoft.bingnews_3.0.1.321_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingnews/resources/apptitle} | 
"{3901DEDF-C9A5-4F06-B332-59A454EC6508}" = dir=out | name=@{microsoft.zunemusic_2.2.339.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunemusic/resources/ids_manifest_music_app_name} | 
"{4282FE99-8560-4BC7-9576-5F3ED84E263F}" = dir=in | name=checkpoint.vpn | 
"{51926D5D-D797-4A7F-BA16-ADE5D1F03DC6}" = dir=out | name=@{microsoft.bingweather_3.0.1.203_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingweather/resources/apptitle} | 
"{548DCF8C-BFF2-4BA4-AA88-FBAF9AC8BCC6}" = dir=in | name=@{c:\windows\winstore\resources.pri?ms-resource://winstore/resources/displayname} | 
"{560448D6-095C-4907-B046-AC7F710701A7}" = dir=in | name=sonicwall.mobileconnect | 
"{5F4632C0-D5B1-40C3-B0D9-E3A759C81B9E}" = dir=out | name=sonicwall.mobileconnect | 
"{9E3D57FC-7C37-4424-9352-4831E97D029D}" = dir=out | name=@{c:\windows\winstore\resources.pri?ms-resource://winstore/resources/displayname} | 
"{A952BF5A-A9B5-430C-8115-A038192C0E71}" = dir=in | name=hp printer control | 
"{B786B14F-5F7F-4811-81E2-F9DF876964C9}" = dir=out | name=hp printer control | 
"{D095AC0B-586F-47B7-81ED-A0532B038D77}" = dir=out | name=@{microsoft.bingmaps_2.0.2210.2401_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingmaps/resources/appdisplayname} | 
"{D6980480-941A-4DF6-AB81-3734ECD3D779}" = dir=out | name=junipernetworks.junospulsevpn | 
"{DA0C0538-7025-4B97-AC80-F13FE840BE35}" = dir=out | name=@{microsoft.bingfoodanddrink_3.0.1.337_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingfoodanddrink/resources/apptitlewithbranding} | 
"{DB59588E-ED90-4C47-A7B5-7929DD0C0BD2}" = dir=out | name=checkpoint.vpn | 
"{EC799E33-72BA-42D7-9127-DEFE68F9799D}" = dir=in | name=junipernetworks.junospulsevpn | 
"{F64300AD-D559-4000-BD45-0997BCC8E70A}" = dir=out | name=f5.vpn.client | 
"{F77E5446-4378-4E99-8B7A-7061AAAEA193}" = dir=in | name=f5.vpn.client | 
 
[color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color]
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"SynTPDeinstKey" = Synaptics Pointing Device Driver
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics
 
[color=#E56717]========== HKEY_USERS Uninstall List ==========[/color]
 
[HKEY_USERS\S-1-5-21-2861481445-1130117794-222098959-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Dashlane" = Dashlane
 
[color=#E56717]========== Last 20 Event Log Errors ==========[/color]
 
[ Application Events ]
Error - 1/1/2014 9:38:58 AM | Computer Name = HP-Win81 | Source = Application Hang | ID = 1002
Description = The program HMA! Pro VPN.exe version 2.8.3.1 stopped interacting with
 Windows and was closed. To see if more information about the problem is available,
 check the problem history in the Action Center control panel.    Process ID: 8a4    Start
 Time: 01cf06f659de20e4    Termination Time: 4294967295    Application Path: C:\Program 
Files (x86)\HMA! Pro VPN\bin\HMA! Pro VPN.exe    Report Id: 100d456e-72ea-11e3-8255-d4c9ef69c4b3

Faulting
 package full name:     Faulting package-relative application ID:   
 
Error - 1/1/2014 9:44:19 AM | Computer Name = HP-Win81 | Source = Wininit | ID = 1015
Description = A critical system process, C:\WINDOWS\system32\lsass.exe, failed with
 status code 1.  The machine must now be restarted.
 
Error - 1/1/2014 9:52:11 AM | Computer Name = HP-Win81 | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 11.0.9600.16384 stopped interacting
 with Windows and was closed. To see if more information about the problem is available,
 check the problem history in the Action Center control panel.    Process ID: e1c    Start
 Time: 01cf06f8783da6b4    Termination Time: 0    Application Path: C:\Program Files\Internet
 Explorer\iexplore.exe    Report Id: e3adf9d7-72eb-11e3-8256-d4c9ef69c4b3    Faulting package
 full name:     Faulting package-relative application ID:   
 
Error - 1/1/2014 10:47:38 AM | Computer Name = HP-Win81 | Source = Customer Experience Improvement Program | ID = 1008
Description = 
 
Error - 1/1/2014 10:51:30 AM | Computer Name = HP-Win81 | Source = Application Hang | ID = 1002
Description = The program Explorer.EXE version 6.3.9600.16441 stopped interacting
 with Windows and was closed. To see if more information about the problem is available,
 check the problem history in the Action Center control panel.    Process ID: 988    Start
 Time: 01cf0700961afed9    Termination Time: 0    Application Path: C:\WINDOWS\Explorer.EXE

Report
 Id: e6361213-72f3-11e3-8258-d4c9ef69c4b3    Faulting package full name:     Faulting package-relative
 application ID:   
 
Error - 1/1/2014 6:46:19 PM | Computer Name = HP-Win81 | Source = Microsoft-Windows-Immersive-Shell | ID = 5973
Description = Activation of app windows.immersivecontrolpanel_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel
 failed with error: -2147023564 See the Microsoft-Windows-TWinUI/Operational log
 for additional information.
 
Error - 1/1/2014 6:46:45 PM | Computer Name = HP-Win81 | Source = Microsoft-Windows-Immersive-Shell | ID = 5973
Description = Activation of app windows.immersivecontrolpanel_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel
 failed with error: -2147023564 See the Microsoft-Windows-TWinUI/Operational log
 for additional information.
 
Error - 1/1/2014 6:47:56 PM | Computer Name = HP-Win81 | Source = Microsoft-Windows-Immersive-Shell | ID = 5973
Description = Activation of app windows.immersivecontrolpanel_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel
 failed with error: -2147023564 See the Microsoft-Windows-TWinUI/Operational log
 for additional information.
 
Error - 1/1/2014 7:00:00 PM | Computer Name = HP-Win81 | Source = ESENT | ID = 455
Description = svchost (1180) SRUJet: Error -1811 (0xfffff8ed) occurred while opening
 logfile C:\WINDOWS\system32\SRU\SRU00004.log.
 
Error - 1/1/2014 8:08:44 PM | Computer Name = HP-Win81 | Source = Application Hang | ID = 1002
Description = The program Dashlane.exe version 0.0.0.0 stopped interacting with 
Windows and was closed. To see if more information about the problem is available,
 check the problem history in the Action Center control panel.    Process ID: f48    Start
 Time: 01cf074d87c4938c    Termination Time: 4294967295    Application Path: C:\Users\Friend1\AppData\Roaming\Dashlane\Dashlane.exe

Report
 Id: 09196b96-7342-11e3-824f-d4c9ef69c4b3    Faulting package full name:     Faulting package-relative
 application ID:   
 
[ System Events ]
Error - 1/1/2014 1:21:10 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7000
Description = The @(BrandName) service failed to start due to the following error:
   %%1053
 
Error - 1/1/2014 1:22:07 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the @(BrandName)
 service to connect.
 
Error - 1/1/2014 1:22:07 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7000
Description = The @(BrandName) service failed to start due to the following error:
   %%1053
 
Error - 1/1/2014 1:22:15 PM | Computer Name = HP-Win81 | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
 with error 0x80070643: Definition Update for Windows Defender - KB2267602 (Definition
 1.165.984.0).
 
Error - 1/1/2014 5:30:13 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Workstation service which
 failed to start because of the following error:   %%1058
 
Error - 1/1/2014 5:30:13 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Workstation service which
 failed to start because of the following error:   %%1058
 
Error - 1/1/2014 5:38:32 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the @(BrandName)
 service to connect.
 
Error - 1/1/2014 5:38:32 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7000
Description = The @(BrandName) service failed to start due to the following error:
   %%1053
 
Error - 1/1/2014 5:38:41 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the @(BrandName)
 service to connect.
 
Error - 1/1/2014 5:38:41 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7000
Description = The @(BrandName) service failed to start due to the following error:
   %%1053
 
 
< End of report >