OTL Extras logfile created on: 1/1/2014 11:06:22 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Friend1\AppData\Local\Microsoft\Windows\INetCache\IE\TBWYKWZ7 64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.16476) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 5.89 Gb Total Physical Memory | 4.37 Gb Available Physical Memory | 74.15% Memory free 7.52 Gb Paging File | 5.95 Gb Available in Paging File | 79.15% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files (x86) Drive C: | 698.12 Gb Total Space | 661.28 Gb Free Space | 94.72% Space Free | Partition Type: NTFS Computer Name: HP-WIN81 | User Name: Friend1 | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) .url[@ = InternetShortcut] -- C:\WINDOWS\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\WINDOWS\SysWow64\control.exe (Microsoft Corporation) .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1" http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation) Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1" http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation) Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error. [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = AC 1C AE C5 46 9F CE 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Upgrade] "UpgradeTime" = [binary data] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Upgrade] "UpgradeTime" = Reg Error: Unknown registry data type -- File not found [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== Vista Active Open Ports Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] [color=#E56717]========== Vista Active Application Exception List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{90150000-007E-0000-1000-0000000FF1CE}" = Office 15 Click-to-Run Licensing Component "{90150000-008C-0000-1000-0000000FF1CE}" = Office 15 Click-to-Run Extensibility Component "{90150000-008C-0409-1000-0000000FF1CE}" = Office 15 Click-to-Run Localization Component "ProPlusRetail - en-us" = Microsoft Office Professional Plus 2013 - en-us "SynTPDeinstKey" = Synaptics Pointing Device Driver [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics "Foxit Reader_is1" = Foxit Reader "HMA! Pro VPN" = HMA! Pro VPN 2.8.3.1 [color=#E56717]========== HKEY_USERS Uninstall List ==========[/color] [HKEY_USERS\S-1-5-21-2861481445-1130117794-222098959-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "Dashlane" = Dashlane "Dropbox" = Dropbox [color=#E56717]========== Last 20 Event Log Errors ==========[/color] [ Application Events ] Error - 1/1/2014 8:04:54 AM | Computer Name = HP-Win81 | Source = SideBySide | ID = 16842830 Description = Activation context generation failed for "C:\Users\Friend1\AppData\Local\Microsoft\Windows\INetCache\IE\TBWYKWZ7\esetsmartinstaller_enu.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09.manifest. Error - 1/1/2014 8:04:54 AM | Computer Name = HP-Win81 | Source = SideBySide | ID = 16842830 Description = Activation context generation failed for "C:\Users\Friend1\AppData\Local\Microsoft\Windows\INetCache\IE\TBWYKWZ7\esetsmartinstaller_enu.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09.manifest. Error - 1/1/2014 8:04:58 AM | Computer Name = HP-Win81 | Source = SideBySide | ID = 16842830 Description = Activation context generation failed for "C:\Users\Friend1\AppData\Local\Microsoft\Windows\INetCache\IE\TBWYKWZ7\esetsmartinstaller_enu.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09.manifest. Error - 1/1/2014 8:05:01 AM | Computer Name = HP-Win81 | Source = SideBySide | ID = 16842830 Description = Activation context generation failed for "C:\Users\Friend1\AppData\Local\Microsoft\Windows\INetCache\IE\TBWYKWZ7\esetsmartinstaller_enu.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09.manifest. Error - 1/1/2014 9:28:52 AM | Computer Name = HP-Win81 | Source = Application Hang | ID = 1002 Description = The program HMA! Pro VPN.exe version 2.8.3.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 20c Start Time: 01cf06f0d9727108 Termination Time: 4294967295 Application Path: C:\Program Files (x86)\HMA! Pro VPN\bin\HMA! Pro VPN.exe Report Id: a7086e48-72e8-11e3-8254-d4c9ef69c4b3 Faulting package full name: Faulting package-relative application ID: Error - 1/1/2014 9:38:58 AM | Computer Name = HP-Win81 | Source = Application Hang | ID = 1002 Description = The program HMA! Pro VPN.exe version 2.8.3.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 8a4 Start Time: 01cf06f659de20e4 Termination Time: 4294967295 Application Path: C:\Program Files (x86)\HMA! Pro VPN\bin\HMA! Pro VPN.exe Report Id: 100d456e-72ea-11e3-8255-d4c9ef69c4b3 Faulting package full name: Faulting package-relative application ID: Error - 1/1/2014 9:44:19 AM | Computer Name = HP-Win81 | Source = Wininit | ID = 1015 Description = A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code 1. The machine must now be restarted. Error - 1/1/2014 9:52:11 AM | Computer Name = HP-Win81 | Source = Application Hang | ID = 1002 Description = The program iexplore.exe version 11.0.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: e1c Start Time: 01cf06f8783da6b4 Termination Time: 0 Application Path: C:\Program Files\Internet Explorer\iexplore.exe Report Id: e3adf9d7-72eb-11e3-8256-d4c9ef69c4b3 Faulting package full name: Faulting package-relative application ID: Error - 1/1/2014 10:47:38 AM | Computer Name = HP-Win81 | Source = Customer Experience Improvement Program | ID = 1008 Description = Error - 1/1/2014 10:51:30 AM | Computer Name = HP-Win81 | Source = Application Hang | ID = 1002 Description = The program Explorer.EXE version 6.3.9600.16441 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 988 Start Time: 01cf0700961afed9 Termination Time: 0 Application Path: C:\WINDOWS\Explorer.EXE Report Id: e6361213-72f3-11e3-8258-d4c9ef69c4b3 Faulting package full name: Faulting package-relative application ID: [ System Events ] Error - 1/1/2014 10:51:11 AM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7001 Description = The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058 Error - 1/1/2014 10:51:11 AM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7001 Description = The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058 Error - 1/1/2014 11:01:04 AM | Computer Name = HP-Win81 | Source = Schannel | ID = 36887 Description = A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40. Error - 1/1/2014 11:01:04 AM | Computer Name = HP-Win81 | Source = Schannel | ID = 36887 Description = A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40. Error - 1/1/2014 11:47:59 AM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7009 Description = A timeout was reached (30000 milliseconds) while waiting for the @(BrandName) service to connect. Error - 1/1/2014 11:47:59 AM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7000 Description = The @(BrandName) service failed to start due to the following error: %%1053 Error - 1/1/2014 11:48:25 AM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7009 Description = A timeout was reached (30000 milliseconds) while waiting for the @(BrandName) service to connect. Error - 1/1/2014 11:48:25 AM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7000 Description = The @(BrandName) service failed to start due to the following error: %%1053 Error - 1/1/2014 12:01:10 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7001 Description = The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058 Error - 1/1/2014 12:01:10 PM | Computer Name = HP-Win81 | Source = Service Control Manager | ID = 7001 Description = The Computer Browser service depends on the Workstation service which failed to start because of the following error: %%1058 < End of report >