. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 6/20/2012 3:39:49 PM System Uptime: 11/4/2013 9:15:28 AM (3 hours ago) . Motherboard: Dell Inc. | | 0H8G5G Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz | CPU | 782/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 446 GiB total, 370.18 GiB free. D: is CDROM (UDF) . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP121: 9/12/2013 8:31:53 AM - Windows Update RP122: 9/13/2013 3:00:26 AM - Windows Update RP123: 9/17/2013 8:12:55 AM - Windows Update RP124: 9/17/2013 7:36:14 PM - Removed Microsoft Office 2010 RP125: 9/24/2013 8:04:36 AM - Windows Update RP126: 9/27/2013 9:08:54 AM - Windows Update RP127: 10/1/2013 8:25:36 AM - Windows Update RP128: 10/4/2013 10:22:52 AM - Windows Update RP129: 10/8/2013 8:37:23 AM - Windows Update RP130: 10/10/2013 3:00:30 AM - Windows Update RP131: 10/11/2013 3:00:24 AM - Windows Update RP132: 10/15/2013 9:03:18 AM - Windows Update RP133: 10/22/2013 8:48:51 PM - Windows Update RP134: 10/29/2013 10:14:11 AM - Windows Update RP135: 11/1/2013 12:51:22 PM - Windows Update . ==== Installed Programs ====================== . AccelerometerP11 Accidental Damage Services Agreement Adobe AIR Adobe Community Help Adobe Flash Player 11 Plugin Adobe Photoshop Elements 9 Adobe Premiere Elements 9 Adobe Reader XI (11.0.05) Advanced Audio FX Engine Banctec Service Agreement Bejeweled 2 Deluxe Bing Bar Blackhawk Striker 2 Blio Bonjour Bounce Symphony Build-a-lot 2 Cake Mania Chuzzle Deluxe Complete Care Business Service Agreement Conexant SmartAudio HD Consumer In-Home Service Agreement Cozi D3DX10 Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell DataSafe Online Dell Digital Delivery Dell Edoc Viewer Dell Getting Started Guide Dell Home Systems Service Agreement Dell MusicStage Dell PhotoStage Dell Stage Dell Touchpad Dell VideoStage Dell Webcam Central Diner Dash 2 Restaurant Rescue Dora's World Adventure eBay Elements 9 Organizer Elements STI Installer Epson Event Manager EPSON Scan EPSON WorkForce 630 Series Printer Uninstall Escape Whisper Valley (TM) Farm Frenzy FATE Final Drive Fury Final Drive Nitro Google Chrome Google Update Helper GoToAssist Corporate High-Definition Video Playback Intel PROSet Wireless Intel(R) Control Center Intel(R) Management Engine Components Intel(R) Processor Graphics Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology Intel(R) PROSet/Wireless WiFi Software Intel(R) WiDi Intel(R) Wireless Display Jewel Quest Jewel Quest Solitaire 2 Junk Mail filter update Luxor McAfee Internet Security McAfee Security Scan Plus Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft_VC80_CRT_x86 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFCLOC_x86 Microsoft_VC90_CRT_x86 Mozilla Firefox 20.0.1 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 My Dell Namco All-Stars PAC-MAN Nero 10 Movie ThemePack Basic Nero Control Center 10 Nero ControlCenter 10 Help (CHM) Nero Core Components 10 Nero Update Penguins! Plants vs. Zombies - Game of the Year PlayReady PC Runtime x86 Poker Superstars III Polar Bowler Polar Golfer Premium Service Agreement QualxServ Service Agreement Quickset64 Samantha Swift Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2) Shared C Run-time for x64 Skype™ 6.1 SmartSound Quicktracks for Premiere Elements 9.0 SyncUP Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2836939) Update for Microsoft .NET Framework 4 Extended (KB2836939v3) Update Installer for WildTangent Games App Virtual Villagers 4 - The Tree of Life Wedding Dash - Ready, Aim, Love! WildTangent Games WildTangent Games App (Dell Games) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Zinio Reader 4 Zuma Deluxe . ==== Event Viewer Messages From Past Week ======== . 11/4/2013 9:01:39 AM, Error: Service Control Manager [7031] - The McAfee Anti-Malware Core service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. 11/4/2013 9:00:27 AM, Error: Service Control Manager [7034] - The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s). 11/4/2013 8:29:50 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 11/4/2013 8:29:27 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40} 11/4/2013 8:29:27 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {C90134D2-4AE9-407A-919A-4A2EF09C6C51} 11/4/2013 8:27:52 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:46 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 11/4/2013 8:27:46 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 11/4/2013 8:27:44 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 11/4/2013 8:27:44 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 11/4/2013 8:27:43 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 11/4/2013 8:27:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 11/4/2013 8:27:26 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache mfehidk NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf 11/4/2013 8:27:26 AM, Error: Service Control Manager [7001] - The McAfee Proxy Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The McAfee Validation Trust Protection Service service depends on the McAfee Inc. mfehidk service which failed to start because of the following error: A device attached to the system is not functioning. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The McAfee Personal Firewall Service service depends on the Windows Firewall service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The McAfee Firewall Core Service service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The McAfee Anti-Malware Core service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The Conexant Audio Message Service service depends on the Windows Audio service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 8:27:24 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start. 11/4/2013 11:25:26 AM, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0. 11/3/2013 3:56:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. 11/2/2013 9:32:35 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect. 11/2/2013 9:32:35 PM, Error: Service Control Manager [7000] - The McAfee Platform Services service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 11/2/2013 9:32:35 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service mcpltsvc with arguments "" in order to run the server: {20966775-18A4-4299-B8E3-772C336B52A7} 11/2/2013 9:32:34 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service mcpltsvc with arguments "" in order to run the server: {26608B46-476A-4BF1-9CC6-AFEA28EBBC17} 11/1/2013 8:27:17 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the mfecore service. 11/1/2013 12:43:02 PM, Error: Service Control Manager [7034] - The PnkBstrA service terminated unexpectedly. It has done this 1 time(s). 11/1/2013 12:43:02 PM, Error: Service Control Manager [7034] - The Nero Update service terminated unexpectedly. It has done this 1 time(s). 11/1/2013 12:43:02 PM, Error: Service Control Manager [7034] - The Client Virtualization Handler service terminated unexpectedly. It has done this 1 time(s). 11/1/2013 12:43:02 PM, Error: Service Control Manager [7034] - The BingBar Service service terminated unexpectedly. It has done this 1 time(s). 11/1/2013 12:43:02 PM, Error: Service Control Manager [7034] - The Application Virtualization Service Agent service terminated unexpectedly. It has done this 1 time(s). 11/1/2013 12:43:02 PM, Error: Service Control Manager [7034] - The Adobe Active File Monitor V9 service terminated unexpectedly. It has done this 1 time(s). 11/1/2013 12:43:02 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s). 10/31/2013 10:05:10 PM, Error: BTHUSB [17] - The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded. 10/31/2013 10:03:02 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioEndpointBuilder service. 10/30/2013 8:46:00 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee Proxy Service service to connect. 10/30/2013 8:46:00 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee Anti-Spam Service service to connect. 10/30/2013 8:46:00 AM, Error: Service Control Manager [7000] - The McAfee Proxy Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/30/2013 8:46:00 AM, Error: Service Control Manager [7000] - The McAfee Anti-Spam Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/30/2013 8:45:59 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee Personal Firewall Service service to connect. 10/30/2013 8:45:59 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee Home Network service to connect. 10/30/2013 8:45:59 AM, Error: Service Control Manager [7000] - The McAfee Personal Firewall Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/30/2013 8:45:59 AM, Error: Service Control Manager [7000] - The McAfee Home Network service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. . ==== End Of File ===========================