. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 12/4/2010 10:37:06 AM System Uptime: 1/28/2013 8:08:16 PM (0 hours ago) . Motherboard: eMachines | | EL1352 Processor: AMD Athlon(tm) II X2 220 Processor | CPU 1 | 2800/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 450 GiB total, 373.191 GiB free. D: is CDROM () E: is Removable F: is Removable G: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f} Description: QuickCam Orbit/Sphere AF Device ID: USB\VID_046D&PID_0994&MI_00\6&34336A87&0&0000 Manufacturer: Logitech Name: QuickCam Orbit/Sphere AF PNP Device ID: USB\VID_046D&PID_0994&MI_00\6&34336A87&0&0000 Service: LVUVC64 . ==== System Restore Points =================== . RP228: 12/21/2012 3:00:25 AM - Windows Update RP229: 1/10/2013 3:00:30 AM - Windows Update RP230: 1/27/2013 7:47:27 PM - Windows Update RP231: 1/28/2013 3:00:30 AM - Windows Update . ==== Installed Programs ====================== . ABBYY FineReader 6.0 Sprint Acrobat.com Ad-Aware Adobe AIR Adobe Community Help Adobe Download Assistant Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Photoshop Elements 9 Adobe Photoshop.com Inspiration Browser Adobe Premiere Elements 10 Adobe Premiere Elements 8.0 Adobe Premiere Elements 8.0 Templates Adobe Reader X (10.1.4) Advertising Center Apple Application Support Apple Mobile Device Support Apple Software Update Aspera Connect AVG Security Toolbar Bejeweled 2 Deluxe Blackhawk Striker 2 Bob the Builder Can-Do-Zoo Bonjour Build-a-lot 2 CameraHelperMsi Canon Easy-PhotoPrint EX Canon Easy-PhotoPrint Pro Canon Easy-PhotoPrint Pro - Pro9000 series Extention Data Canon Easy-PhotoPrint Pro - Pro9500 series Extention Data Canon Easy-WebPrint EX Canon IJ Network Scan Utility Canon IJ Network Tool Canon Inkjet Printer/Scanner/Fax Extended Survey Program Canon MG6100 series MP Drivers Canon MG6100 series User Registration Canon MP Navigator EX 4.0 Canon My Printer Canon Solution Menu EX CyberLink PowerDVD 9 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition eBay Worldwide Elements 10 Organizer Elements 9 Organizer Elements STI Installer eMachines Game Console eMachines Games eMachines Recovery Management eMachines Registration eMachines ScreenSaver eMachines Updater Epson Copy Utility 3.5 Epson Event Manager EPSON Perfection V600 Photo Scanner Driver Update EPSON Scan erLT Escape Rosecliff Island Eudora Converter Faerie Solitaire FATE - The Traitor Soul Garmin Communicator Plugin x64 Garmin Lifetime Updater Google Toolbar for Internet Explorer Google Update Helper Hotkey Utility iCloud Identity Card ImagXpress IP Camera iTunes Jewel Quest Solitaire 3 Junk Mail filter update LeapFrog Connect LeapFrog LeapPad Explorer Plugin LeapFrog Tag Junior Plugin Logitech Webcam Software LSI PCI-SV92EX Soft Modem LWS Facebook LWS Gallery LWS Help_main LWS Launcher LWS Motion Detection LWS Pictures And Video LWS Twitter LWS Video Mask Maker LWS VideoEffects LWS Webcam Software LWS WLM Plugin LWS YouTube Plugin Malwarebytes Anti-Malware version 1.70.0.1100 McAfee Security Scan Plus Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Home and Student 2010 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Single Image 2010 Microsoft Office Word MUI (English) 2010 Microsoft Outlook 2010 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft_VC80_CRT_x86 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFCLOC_x86 Microsoft_VC90_CRT_x86 Monopoly MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Mystery P.I. - Lost in Los Angeles Nero 9 Essentials Nero ControlCenter Nero DiscSpeed Nero DiscSpeed Help Nero DriveSpeed Nero DriveSpeed Help Nero Express Help Nero InfoTool Nero InfoTool Help Nero Installer Nero Online Upgrade Nero StartSmart Nero StartSmart Help Nero StartSmart OEM NeroExpress neroxml Norton Internet Security Norton Online Backup NVIDIA Display Control Panel NVIDIA Drivers NVIDIA ForceWare Network Access Manager Penguins! Plants vs. Zombies Polar Bowler Polar Golfer PRE10STI64Installer Realtek High Definition Audio Driver Rhapsody Scrabble Plus Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition Skype Click to Call Skype™ 5.10 SmartSound Common Data SmartSound Premiere Elements 10 x64 Plugin SmartSound Quicktracks for Premiere Elements 8.0 SmartSound Sonicfire Pro 5 Spybot - Search & Destroy The Price is Right Unity Web Player Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition Upromise TurboSaver (remove only) Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin) Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin) Virtual Families Virtual Villagers - A New Home Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 VLC media player 2.0.2 Welcome Center Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0) Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012) Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Sync Windows Live Upload Tool Windows Live Writer WinZip 16.5 Yahtzee Zuma Deluxe . ==== Event Viewer Messages From Past Week ======== . 1/28/2013 8:07:37 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 1/28/2013 8:07:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 1/28/2013 8:07:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 1/28/2013 8:07:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 1/28/2013 8:07:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 1/28/2013 8:07:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 1/28/2013 8:07:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 1/28/2013 8:07:19 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccHP DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SYMTDIv tdx Wanarpv6 WfpLwf 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 1/28/2013 8:07:19 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2786400). 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2773072). 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2726535). 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2785220). 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2778930). 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2769369). 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2757638). 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2756920). 1/28/2013 7:02:51 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2736418). 1/28/2013 5:42:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046} 1/27/2013 9:37:10 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UMVPFSrv service. 1/27/2013 8:05:53 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect. 1/27/2013 8:05:53 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/27/2013 6:55:29 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccHP discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SYMTDIv Wanarpv6 1/27/2013 6:29:26 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McComponentHostService with arguments "" in order to run the server: {CC6F4D12-8575-4CFF-9455-CF5774AEB13B} 1/27/2013 5:35:07 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 1/25/2013 6:26:12 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR3. . ==== End Of File ===========================